Ratings based on 584 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Lincoln

Posted Jun 16, 2018
The property was in a great location & it was very spacious. It was quite noisy but that’s to be expected from a City Centre location, I still slept fine because the road isn’t busy at night. The apartment was clean where it mattered but attention to detail was poor. Maintenance was lacking too. Overall the apartment was great, the staff were friendly & helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to arena and town

Posted Jun 2, 2018
Lots of attractions local and useful for work in town centre
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2018
Apartment was exactly as expected, and was accommodating to my needs. Other than one or two slight issues everything else was absolutely fine.
Comment from Hotel Management
Jun 3, 2018 by City Nites, Hotel Management
Thank you for taking the time to write a review, we hope to see you in the near future.
3 out of 5
by A verified traveler

Posted May 17, 2018
Over all it was good to stay once more my wife and daughter loved it but a big negitive is no way u can check in early if u booked through booking.com or expidea which is a shame the price i paid thinking its for one day (24hrs) but trick is 4pm check in and 11am check out. U cant wake up 7 to leave the room at 11 if u r on a holiday they should really reconsider there check in check out policy as i made request both times i stayed for an early check in and they couldnt accomodate hence all this moaning ;) place is beautifull very suitable for family clean and reception staff is v wellcoming .
5 out of 5
Recommended
for Everyone
by A verified traveler from Stone

Excellent stay

Posted May 14, 2018
Great apartment, fantastic value for money will always book here when in Birmingham
Comment from Hotel Management
May 17, 2018 by City Nites, Hotel Management
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from norwich

Convenience and safety

Posted May 2, 2018
As a woman travelling alone, convenience and safety are my priority. I was attending a concert at the Arena, so had a 5 minute walk which was ideal. The secured car park was under the appartment and had a direct entrance. The apartment was spacious and clean. The decor was a little bit tired, but overall I was pleased. I felt this appartment and parking fitted what I needed and I would happily stay here again.
Comment from Hotel Management
May 4, 2018 by City Nites, Hotel Management
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.
1 out of 5
by A verified traveler

Mold nightmare

Posted May 2, 2018
The cover on the bed had grease spot , a brown mark and hair. On the last night smell mold in the living room I cough all night. I lock myself in the bedroom. Try upload picture did not work
Comment from Hotel Management
May 10, 2018 by City Nites, Hotel Management
Thank you for taking the time to leave a review, please could you contact City Nites direct to discuss further.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bristol

comfortable and well equipped

Posted Apr 27, 2018
great place to stay , close to bars, restaurants etc, a little disappointed with "early" check in charge as it was only 20 minutes before check in time however unable to park so had no choice but to pay extra payment !! overall great value for money and will stay again next time we are in the area
Comment from Hotel Management
Apr 29, 2018 by City Nites, Hotel Management
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully!
4 out of 5
Recommended
for Everyone
by A verified traveler from Carmarthen

Lovely apartment.

Posted Apr 19, 2018
Pros: Spacious.
Cons: Working TV. Working electronic gates.
Location: Center of Birmingham directly across the road from the Birmingham Arena.
Lovely apartment for our one night stay but was disappointed that TV was not working. Reported this to reception and a maintenance man attempted to fix it but without success. Paid £10 extra for secure parking behind electronic gates at the hotel, but on leaving the hotel we found the gates were stuck open and a vagrant had wandered in and was wandering around the cars in the private parking area.
Comment from Hotel Management
Apr 21, 2018 by City Nites, Hotel Management
Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2018
Felt like home, however beds were not comfortable as they as two single beds joint together
Comment from Hotel Management
Apr 21, 2018 by City Nites, Hotel Management
Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly.