Ratings based on 36 Verified Reviews

4.5 out of 5
80% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

OK, But Hard to find

Posted Oct 19, 2017
Pros: Good standard business hotel. Very central
Cons: Get the right name on the building!
No Problem with the hotel, but the address is just WRONG - Albert street is pedestrianised where the hotel is, and you get to it by car on Park street. Also the Signs on the hotel are for 'Clayton Hotel' - there is nothing to show 'LaTour' till you get to the front door. This cost me one hour and £1.50 in the wrong car park trying to find it by car - and another 30 minutes moving the car to the (well subsidised) correct parking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wiltshire

Signage

Posted Oct 19, 2017
Booked stay at hotel La Tour and spent ages driving around busy Birmingham traffic trying to find it. Eventually found it had been renamed Hotel Clayton the old signage removed the day before. It would have been helpful to have been advised beforehand. Nevertheless splendid hotel and lovely staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bexley

City central location

Posted Oct 17, 2017
Excellent hotel only issue was the parking I don’t understand why they charge £15.00 to park over night to guest ?, we parked in the local NCP were they reduce the cost as hotel guest to £7.00 ?.
5 out of 5
Recommended
for Everyone
by A verified traveler from solihull

Great hotel

Posted Oct 16, 2017
Close to Moor St train station and fairly close to grand central. Lovely hotel with great facilities. Nice touch that they provided the marathon runners with a little goody bag and gave them an early breakfast option. Would highly recommend this hotel and most definitely would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford, UK

Nice central hotel, close to the Bull Ring

Posted Oct 16, 2017
Very good stay, room was clean and a nice place to be. Hotel is nicely positioned for the key stations and Bull Ring.
Comment from Hotel Management
Oct 16, 2017 by Megan at Hotel La Tour, Hotel Management
Good afternoon Neil! Thank you very much for taking the time to provide us with feedback. I am delighted to hear that you enjoyed your stay with us & we hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2017
Great business hotel. Clean. Good breakfast. Early check in and friendly staff.
Comment from Hotel Management
Oct 16, 2017 by Megan at Hotel La Tour, Hotel Management
Hello there! May I thank you for taking the time to provide us with your feedback. I am delighted to hear that you enjoyed your stay with us at Hotel La Tour. We hope to welcome you back when you next visit Birmingham. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel near city centre and Bull Ring

Posted Oct 12, 2017
Pros: Breakfast, room, staff politeness.
Cons: Car parking arrangements unclear before arrival necessating unnecessary expense and again on leaving
Location: Very busy city centre with two shopping malls, clubs, pubs and places to eat. Very high student population made Friday night a little dawnting at nigh
excellent standard with a room upgrade and a choice of floor. Excellent breakfast with huge choice of fruit, pastries and cooked buffet. Cabaret at night and reasonable bar prices.
Comment from Hotel Management
Oct 18, 2017 by Megan at Hotel La Tour, Hotel Management
Hello there! May I thank you for taking the time to provide us with your feedback. I am delighted to hear that you enjoyed your recent stay with us & I will most definitely pass your positive comments onto the kitchen team! I apologise regarding any confusion about the car parking arrangements, on our direct hotel website (www.hotel-latour.co.uk) you will find the most comprehensive information for your future reference. We hope to see you again soon. Kind Regards
5 out of 5
Recommended
for Couples
by A verified traveler

nice hotel close to town

Posted Oct 11, 2017
Nice hotel to stop in with easy access into town and a really good breakfast
Comment from Hotel Management
Oct 16, 2017 by Megan at Hotel La Tour, Hotel Management
Hello there! Thank you for taking the time to provide us with your feedback. I am very pleased to hear that you enjoyed your recent stay with us & we do hope to welcome you back again soon. Kind Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Convenient location

Posted Oct 10, 2017
Close to Bull Ring and train stations. Was put in disability room but am not disabled so using the shower was a bit of a water mess. Room could use a fridge and ice-bucket. Had to go to the bar to get ice. Cadbury's hot chocolate, spekula biscuits and bottled water provided in addition to tea and coffee which was a nice touch. Nice enough hotel but would not stay again especially with the extra 25 pound charge. Not sure what charge was for and why it wasn't covered in price of booking.
Comment from Hotel Management
Oct 19, 2017 by Fran, Hotel Management
Hi Annabel. Thank you for your review on your previous stay with us. I have noted your comments and ensured that each department is aware in order for us to improve both our service and product. The £25 pre authorisation which you were asked to leave upon arrival to the hotel is solely a pre-authorisation which is used to cover any incidentals during your stay and released upon check out from the hotel. i hope that this does not hinder your opinion on our hotel an we would love to welcome you back very soon. With kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Nice hotel good city centre location

Posted Oct 9, 2017
Hotel is excellent can't fault it apart from the air conditioning was not working and room was far too hot. Made things very uncomfortable due to the room being too warm. Staff and food are great room is nice and very clean. Location good right in city centre.