Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Comfort Inn & Suites Leeds I-20

2.5 out of 5
Comfort Inn & Suites Leeds I-20
1951 Village Dr, Leeds, AL

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 141 reviews" "
Rating 8 - Good. 49 out of 141 reviews" "
Rating 6 - Okay. 8 out of 141 reviews" "
Rating 4 - Poor. 5 out of 141 reviews" "
Rating 2 - Terrible. 8 out of 141 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and one of the most comfortable beds I ave ever slept on.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Christina

Great service and room
Stayed 2 nights in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in courtesy friendly check in helpful
Stayed 1 night in Jan 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Peopl were really nice
Stayed 1 night in Jan 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful service. Dinner next door. Quiet. Safe. Excellent service personnel
Stayed 1 night in Jan 2024

10/10 Excellent

Rodney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for a hunting trip in Leeds. Friendly
Stayed 1 night in Jan 2024

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location right by the interstate was so quiet! And the staff was extremely friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Harlan, Desoto

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kimberly

Stayed 1 night in Nov 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities
Stayed 2 nights in Nov 2023

8/10 Good

JOHN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Older property that has been updated. Breakfast was good and helped us get an easy start to our morning. Only complaint is the shower head. Plenty of water to fill the tub quickly but the shower head just lets out a trickle.
Stayed 1 night in Nov 2023

10/10 Excellent

Latrisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Chuck

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall room, small nit picks
Great room. Comfortable bed. Only negative would be the TV didn't have a menu guide so it took a long time to find channels. The shower pressure was OK but not great.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Ralanda, Dutton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We waited 10 minutes or more for someone to come to the front desk to check us in. Room was not bad. The breakfast cereal was stale. Roach outside of room in the hall. I will choose a diffident place to stay next time.
Stayed 1 night in Oct 2023

8/10 Good

Michael, Fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Good room. Good breakfast. Towels not great.
Stayed 1 night in Oct 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and easy check in to a clean room for a decent price.
Stayed 1 night in Oct 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get to enjoy the hotel cancel my reservations and didn’t have any rooms available to accommodate me
Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Stayed 2 nights in Sep 2023

10/10 Excellent

Chelsea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, free of dust. Not too busy and family friendly. My only concern was that the shower rod fell down twice. It wasn't broken, just doesn't bolt to the wall. Overall, I will stay again in the future.
Stayed 1 night in Sep 2023

10/10 Excellent

Gonzalo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very close to everything
Stayed 1 night in Aug 2023

8/10 Good

RICKY

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Works!
Stayed 1 night in Jul 2023

6/10 Okay

Samuel

Traveled with family and small children
Liked: Staff & service
This hotel was the cleanest crappy hotel I have ever stayed at. Friendly service but I had to ask where the functioning ice machine was, had to have the fridge swapped out and that didn't help, had to ask for a new roll of toilet paper because the room was not reset with a new roll. It was clean but that was the best part. Breakfast wasn't special but was well stocked. I'm ambivalent whether I would stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria Criselda

Stayed 1 night in Jul 2023

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Would stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Kimberly, Woods Cross

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, with comfy beds. Decent breakfast buffet as well.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reunion Trip
It was great
Stayed 1 night in Jul 2023

8/10 Good

Venitra

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Smell
The Ac unit had a muggy smell. We’ve tried cool at 66 and cool at 72, it still had a bad smell
Stayed 5 nights in Jun 2023

6/10 Okay

Kelly

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Clean and comfortable hotel. They have a free breakfast, but they only meat they serve is sausage, the same eggs/very limited variety. You should alternate with bacon and maybe have some potatoes and different types of rolls then just muffins.
Stayed 11 nights in Jun 2023

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe facility
Stayed 2 nights in Jun 2023

10/10 Excellent

Lalita

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Property seemed clean and updated. They were working on the pool. Breakfast was nice and the fitness room was in excellent condition. Easy location to get to and close to Cracker Barrel and other restaurants.

10/10 Excellent

Anthony

Stayed 1 night in Jun 2023

10/10 Excellent

Sharie

Stayed 2 nights in Jun 2023

10/10 Excellent

Katherine

Stayed 1 night in Jun 2023

8/10 Good

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Room was clean and comfortable. Only issue was the ice machine downstairs was broken and the vending machine was out of the drink I wanted. Will stay there again on my next trip and hope that the ice machine is working so I don't have to go upstairs.
Stayed 1 night in May 2023

8/10 Good

Cheryl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Location
Stayed 1 night in May 2023

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty great experience!
Stayed 2 nights in May 2023

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Curtis

Stayed 3 nights in Apr 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Honey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is incredible. For some reason, they never received my reservation from Expedia. But the front desk staff went to work and eventually one of my heroes was able to manually enter my reservation. I was driving 9 nine hours to attend my 50th high school class reunion, so I was grateful to the entire front desk staff for coming to my rescue and making sure I had a place to stay when I got there! The hotel was impeccably clean, as was my room, and had easy access to the interstate. Several places to eat are within walking distance, including Logan's Roadhouse and Cracker Barrel. I didn't take advantage of the breakfast, but they let me know about it, and it includes both hot and cold items, so if you're a breakfast eater, they've got you covered! I was there for three nights and it was a great place to stay. Based on this experience, I'll be looking for a Comfort Inn & Suites the next time I travel!
Stayed 3 nights in Apr 2023