Ratings based on 132 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

The hotel is in the right location for business

Posted May 9, 2017
Pros: everything
I am having a wonderful experience, nice people and wonderful attitude.
5 out of 5
Recommended
for Everyone
by A verified traveler

I was quite surprised

Posted May 7, 2017
Clean, great staff and the b-fast was awesome. The sausage patties were very tasty and real eggs. The coffee can be upgraded for better taste. One thing on the room the tub drain would not stay up had to jury rig a device to keep it open to drain. In all would stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

One Night Stay

Posted Apr 14, 2017
Pros: Convenient location and clean
Cons: Fix the windows that have heavy condensation and a quieter exhaust fan. Also a suitcase stand would be helpful.
Location: It is next to the interstate with tons of shopping, restaurants and a Sams Club near by
We got a room for one night to take my Mom to the Dr. It was a clean, comfortable room. The exhaust fan in the bathroom was a little noisy and the window had a lot of condensation between the panes so could not see out but neither affected our stay. The breakfast was better than most with hot sausage and fried eggs. I will be staying there again when I go to visit Mom.
5 out of 5
by Mandi

Posted Mar 17, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017
Thank you for sharing! Hope you come back and see us again soon. Janice
4 out of 5
by A verified traveler

Would stay again.

Posted Mar 13, 2017 on Hotels
Everything was, a little disappointed at the breakfast choices.
Comment from Hotel Management
Apr 10, 2017
Dear Guest, Sorry the choices weren't up to your liking. Let us know what you would like to see. Choice Hotels is always making changes to the breakfast to satisfy our guests. Thank you for letting us know. Janice
4 out of 5
by Deidre

Posted Mar 11, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017
Thank you Deidre for your feedback! Janice
5 out of 5
by Curtis

Awesome Stay

Posted Feb 20, 2017 on Hotels
Great stay, was in an amazing location and check in was so easy.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
Curtis, We are happy that your stay was pleasant. We look forward to seeing you again. Janice
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Feb 12, 2017
I have stayed at this hotel several times. Rooms are clean, toilet bowl was dirty and hard to flush. I like that they have breakfast and a variety but this time the food was cold.
Comment from Hotel Management
Apr 10, 2017 by Janice, Hotel Management
Thank you for your comments Anonymous! Our toilet bowls appear dirty because of the build up of calcium/hard water. We do use additional chemicals to clean them. We try and keep them sparkling but miss one from time to time. Sorry you found it that way! We'll try harder. Breakfast should not of been cold so I will look into see what happened in February and who was working! Thanks.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Close to restartants and the interstate

Posted Feb 10, 2017
Never nice staff and good breakfast. Disappointed the exercise room was out of order , but I understand it is being redone.
5 out of 5
by Chadwick

New Hotel

Posted Feb 8, 2017 on Hotels
Awesome new property. Can't wait to come back to the Rainbow River on vacation vs business!