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Reviews of Comfort Suites Pelham Hoover I-65

2.5 out of 5
Comfort Suites Pelham Hoover I-65
2235 Pelham Pkwy, Pelham/Hoover, Pelham, AL

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1001 reviews" "
Rating 8 - Good. 338 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Liked: Amenities
Whatever you are using to clean the main entrance when you walk in will take your breathe away. Very strong. Should use something else. Places to smoke should not be at the front door. Other than that everything was good.
Stayed 1 night in Apr 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the interstate and many dining options close by
Stayed 1 night in Apr 2024

10/10 Excellent

Dean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is near a lot of restaurants and just a mile off 65. It was perfect for our family trip.
Stayed 1 night in Mar 2024

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service
Needs a little update
Stayed 1 night in Mar 2024

8/10 Good

Trevaun

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was 15 minutes away from the Hoover sportsplex. It was clean and the staff was very accommodating. The breakfast was standard, eggs, waffles, breakfast meat, cereal, fruits, etc. No issues with the room, 1 elevator which was extremely slow. Parking can be an issue at night if the hotel is full.
Stayed 2 nights in Mar 2024

2/10 Terrible

Kelli

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Doors would not unlock with keycard. Deadbolt did not work. Staff refused to help.
Stayed 1 night in Mar 2024

8/10 Good

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pullout couches were in need of replacement in both rooms we rented. Rooms were large and breakfast was good. Staff was friendly
Stayed 1 night in Mar 2024

6/10 Okay

Julia

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is conveniently located for our purposes. The suite had enough space for our family of 4. The breakfast was very helpful two days in a row to get our day started. I would possibly recommend to the hotel itself look into upgrading the beds. I am a side sleeper who has a young child who claims the middle of the bed on occasion. This weekend he claimed his spot and you can touch the coils very easily on the top edges of either side of the bed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Stayed 2 nights in Feb 2024

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kimberly

Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Tywanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk she was very freindly and professional.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Brad

Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and out. It was quiet and not right on the road.
Stayed 1 night in Dec 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

VICTORY

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel was comfy for our one night stay. Only that 3rd floor had a musky smell on the outside of the room. I like that they have a microwave and refrigerator in each room. There’s also free coffee and vending-machine with snacks downstairs. My door dash order could come to my room door easily. The pool wasn’t in use, I forgot to ask why tho. The staff was friendly and polite too. One thing that stood out to me was that two lamps are provided in each room and the collapsible sofa has a bed in it too! So for our double queen bed room. It can actually accommodate 6 people! 2 on each bed (4) and then 2 on sofa-bed.
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, property conditions & facilities
Bed was comfortable and it was a good place to lay my head after a long night of work in the ER.

10/10 Excellent

LARODERICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kim

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good for the cost. Room was clean and comfortable
Stayed 1 night in Nov 2023

8/10 Good

Richard

Stayed 2 nights in Nov 2023

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall, the hotel is fine, but it's nothing to call home about. The minor details weren't there (paint jobs, quality of furniture, wall art), but it's an affordable stay, and it's mostly clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2023

10/10 Excellent

LaTavia

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Have stayed many times and is always nice. Beds are super comfy.
Stayed 1 night in Nov 2023

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Nov 2023

6/10 Okay

Courtney

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Allison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed many times before and always nice.
Stayed 5 nights in Oct 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed!
Stayed 1 night in Oct 2023

2/10 Terrible

Mark

Stayed 1 night in Oct 2023

2/10 Terrible

Mitchell

Stayed 2 nights in Oct 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service
It was average overall for the price we paid. The deadbolt to our room did not latch. The deadbolt did not align with the strike plate. We let the front desk clerk know when we checked out. She was very sweet and told the maintenance guy right away.
Stayed 1 night in Oct 2023

10/10 Excellent

Debra

Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and very comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Treasure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff were super nice, quiet clean hotel
Stayed 3 nights in Oct 2023

8/10 Good

Ninochk

Stayed 1 night in Sep 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023

8/10 Good

Randall

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Acess
Stayed 2 nights in Sep 2023

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenny

Traveled with family
Nice!
Nice and affordable place that was central location. Will use again in the future.
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the purpose
Stayed 1 night in Sep 2023

10/10 Excellent

Rea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2023