COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Crowne Plaza Birmingham City Centre

Photo gallery

Featured Image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Birmingham City Centre

Crowne Plaza Birmingham City Centre

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBroad Street8 min walk
  • Popular LocationBullring Shopping Centre12 min walk
  • Popular LocationArena Birmingham13 min walk
  • AirportBirmingham (BHX)28 min drive

Choose dates to view prices

About this area

Birmingham

Located in Birmingham's Birmingham City Centre neighborhood, Crowne Plaza Birmingham City Centre is in the city center and near a train station. Broad Street and The Mailbox are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Thinktank Birmingham Science Museum and StarCity. Looking to enjoy an event or a game? See what's going on at Arena Birmingham or Villa Park.
Popular Location

What's nearby

  • International Convention Centre (ICC) - 8 min walk
  • Symphony Hall - 8 min walk
  • Broad Street - 8 min walk
  • Bullring Shopping Centre - 12 min walk
  • Arena Birmingham - 13 min walk

Getting around

  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • B1 — 1 min walk
  • The Stable — 5 min walk
  • Cherry Reds — 5 min walk
  • Turtle Bay — 5 min walk
  • Estilo — 6 min walk

About this property

Crowne Plaza Birmingham City Centre

4-star Birmingham hotel in Birmingham City Centre, walk to The Mailbox
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. All 312 rooms offer thoughtful touches like pillow menus and bathrobes, along with free WiFi, free wired Internet, and 24-hour room service. Guests will also find coffee makers, hair dryers, and safes.
Crowne Plaza Birmingham City Centre offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. This Birmingham hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 21.00 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hungarian
  • Portuguese
  • Russian

Business services

  • Business center
  • Conference space (7438 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Secured self parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City
Crowne Plaza Birmingham City Centre Hotel
Crowne Plaza Birmingham City Centre Birmingham
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre Hotel Birmingham

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 426 out of 989 reviews
5 - Excellent 43%
Rating 4 - Good. 383 out of 989 reviews
4 - Good 39%
Rating 3 - Okay. 109 out of 989 reviews
3 - Okay 11%
Rating 2 - Poor. 44 out of 989 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 989 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in May 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception and staff was very welcoming. Double twin Room very clean and beds comfortable ( wish hotels would give pillow depth choice as that a gripe for me as i like a flat pillow), more selection of tea be good as being dairy free maybe green tea or peppermint be a choice
Stayed 1 night in May 2021

5/5 Excellent

Stayed 1 night in May 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service
I haves stayed there lots of times over the past few years and it’s always been good, however it’s looking a bit dated and needs a refurb in my opinion
Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, reminder room was nice, staff rang my room during the stay for a welfare check, that was nice.
Stayed 1 night in Apr 2021