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Crowne Plaza Birmingham NEC by IHG

4.0 star property

Choose dates to view prices

Close to The Bear Grylls Adventure, Crowne Plaza Birmingham NEC offers a warm retreat with a restaurant, bar, and garden. Enjoy breakfast at The Lobbyist Bar Lounge or rent a car on site for easy exploration. With in-room WiFi and luggage storage available upon request.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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About this property

Crowne Plaza Birmingham NEC by IHG

  • Upscale hotel near Resorts World Birmingham
  • Located close to National Motorcycle Museum and National Exhibition Centre, Crowne Plaza Birmingham NEC by IHG provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, The Lobbyist Bar Lounge, offers breakfast, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
  • Other perks include:
    • English breakfast (surcharge), self parking (surcharge), and express check-in
    • A porter/bellhop, free newspapers, and multilingual staff
    • Luggage storage, a banquet hall, and ATM/banking services
    • Guest reviews give top marks for the breakfast, helpful staff, and location
  • Room features
  • All 242 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with premium channels
    • LED light bulbs, video-game consoles, and coffee/tea makers

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Birmingham NEC by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Birmingham NEC by IHG?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham NEC by IHG on Jun 7, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 10 per night.

What time is check-in at Crowne Plaza Birmingham NEC by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Crowne Plaza Birmingham NEC by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Birmingham NEC by IHG located?

Located in Marston Green, this hotel is within a 15-minute walk of Resorts World Birmingham and National Exhibition Centre. National Motorcycle Museum is 1.1 mi (1.8 km) away. Air Rail Link Tram Stop is 15 minutes by foot and Birmingham International Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1016 reviews
Rating 8 - Good. 280 out of 1016 reviews
Rating 6 - Okay. 89 out of 1016 reviews
Rating 4 - Poor. 46 out of 1016 reviews
Rating 2 - Terrible. 36 out of 1016 reviews

Reviews

Verified

10/10 Excellent

Hetal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by all staff at the hotel and was really convenient to Go to bp pulseliterally 2 mins walk from the hotel. Breakfast was lavish too
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lalji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has all basic facilities. Great location for access to BP pulse
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well maintained room and restaurant areas Friendly and helpful staff and good food Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, amenities
The room was great and the staff were helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities
Was a very nice stay bed was comfortable will book here again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities
Easy check in comfortable stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Very comfortable room and hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, comfortable bed and friendly and efficient staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Clean, staff polite and friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet . Nice food in the restaurant and brilliant breakfast, all you can eat.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Brilliant hotel, rooms lovely and clean, breakfast was first class and the staff are brilliant. I highly recommend
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities
Friendly welcome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

IOAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel on lake shore. Great staff. Great breakfast. Clean property. Spacious rooms. Near to facilities.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities
Expensive (£250) for a very standard, little tired room. Otherwise the hotel and staff were good.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

A

Liked: Staff & service
The breakfast was excellent, wide range of food, ordered an omelette that was delivered to our table hot and packed with ingredients. We were let down by the room, could hear passing cars, and faulty air conditioning and bath plug. Was in Birmingham for a convention in The Vox, so only had a 5 minute walk around the lake. Reception and Resturant Staff were friendly and welcoming.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities
Helpful customer service with wheelchair access needs. Lovely room and amenities.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, helpful and attentive. Spotlessly clean. Breakfast, bar and restaurant on site great. Would definitely stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Food was tasty room clean and comfortable vey helpful staff. I would definitely visit again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Excellent stay all round, clean and warm accommodation, helpful friendly staff. Great restaurant and breakfast had lots of choice, good value for money. Took advantage of late checkout for additional £20, well worth it. Highly recommend!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Lovely surroundings and modern clean hotel with excellent bar and restaurant which is close to resorts world
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Birmingham NEC by IHG offers excellent comfort and convenience. The rooms are spacious and well-appointed, with modern amenities that ensure a relaxing stay. The staff are friendly and attentive, providing great service throughout. Its location near the NEC makes it perfect for both business and leisure travelers. Highly recommended!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly and helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sabin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience, clean and lovely location.
Stayed 1 night in Jun 2025