Ratings based on 918 Verified Reviews

2.7 out of 5
39% of guests recommend
2.7 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville,Alabama

Nice and Comfortable

Posted Jan 11, 2018
The hotel staff was very nice and welcoming. The kitchen assistant was awesome and understanding of the needs we had for the morning. My two sons are high school varsity wrestlers and staying where we can get a continental breakfast is a must, because they have to make a certain weight each tournament. I have chosen this location several times and until we are treated poorly I see no reason not to give them my business and support.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Jan 6, 2018
Booked this hotel for the hot tub unfortunately it was under Maintenance
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Good hotel. Close to highway. Quiet. On a cozy hill. Good hot breakfast.
Comment from Hotel Management
Jan 3, 2018 by Mike, Hotel Management
Thank you. We appreciate your feedback.
1 out of 5
by A verified traveler

Worst place ever!

Posted Dec 26, 2017
Old and dirty! Is not a hotel, this is a motel Worst motel ever!!
Comment from Hotel Management
Jan 3, 2018 by Mike, Hotel Management
We're sorry you had issues during your stay. We're working hard to make things better. We thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
This hotel is nice for the cost. Do not expect the Ritz Carlton. I was on business and just needed a place to stay this did the job. The staff however were excellent. All in all I was pleased with my stay at this hotel
Comment from Hotel Management
Jan 3, 2018 by Mike, Hotel Management
Thank you. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Nice room

Posted Dec 15, 2017
I want to take this time to say this hotel when out it way to make sure my stay was great and offer discounts for me to return.
Comment from Hotel Management
Jan 3, 2018 by Mike, Hotel Management
Thank you. We appreciate your feedback.
1 out of 5
by A verified traveler from Mundelein, IL

Terrible

Posted Dec 2, 2017
Pros: Really nothing. It is the worst one so far I had in Birmingham area.
Cons: Demolish and build a new one.
Location: Very close to the highway
Very Dirty, breakfast was a little later - just 1.5 hrs, lights in the room don't work, hardly any electrical outlets, patio door umpossible to close all the way, fights in the middle of the night.
Comment from Hotel Management
Dec 5, 2017 by Mike, Hotel Management
We are sorry you had issues -we're working hard to address the issues. Thanks for letting us know
3 out of 5
by A verified traveler from Baton Rouge, Louisiana

You could tell it was an old hotel. Not well kept

Posted Nov 25, 2017
Would. It use the tub! The fixtures and surrounding wall was rusted out and nasty! The heater/air conditioner was extremely noisy. The pillows were terrible. Didn't get much sleep at all.
Comment from Hotel Management
Dec 5, 2017 by Mike, Hotel Management
We are sorry to not that you had issues. were working hard to address the issues. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Hoover

Posted Nov 23, 2017
I spend most of the time in the city, the hotel was really clean, nice staff, they treat me and my family like royalty.
Comment from Hotel Management
Nov 27, 2017 by Mike, Hotel Management
Thank You for your valued feed back. We appreciate you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Good for an over night but security an issue.

Posted Nov 21, 2017
I was traveling by myself and this was a good deal. The room needs updating as the furniture was all scratched up. The ac unit put out cool air but wouldn’t do cold. Maintenance did respond and it got a little better. Luckily there was a balcony to open up but it hadn’t been cleaned in a long time. My main problem was the side parking lot. First of all it’s incredibly steep. Secondly it was darker than it should. I am larger man and my head was on a swivel. I would never want my wife to park there. Also the best spots are next to some repair shop at the bottom but it had pieces of jagged cement and rebar that could have ripped up a bumper.
Comment from Hotel Management
Nov 27, 2017 by Mike, Hotel Management
Thank You for your valued feed back. We appreciate you.