Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
72% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Westchester County, Ny

Good price and location

Posted Sep 29, 2016
Breakfast hot and fresh. Staff helpful and friendly. An electric outlet or two did not work other than that would stay again.
Comment from Hotel Management
Sep 30, 2016 by Bridgette, Hotel Management
Thank you for taking the time out and leaving us with a review. It has been a absolute pleasure having you as one of our guests. We look forward to seeing you next time you are in the area. Thank you, Bridgette Houser
5 out of 5
by A verified traveler

Nothing negative about our 3 day stay

Posted Sep 21, 2016
Maybe paying $150.00 at another facility would have more amenities, but I don't see how it could have made out stay any better. Good value for the money.
Comment from Hotel Management
Sep 26, 2016 by bridgette, Hotel Management
Thank you so much for choosing to stay with us! We are happy to hear that you enjoyed your stay We hope that you will visit us again in the future! Thank you again for your review!
1 out of 5
by A verified traveler from Alabama

NEVER STAY AT THIS PLACE!!!

Posted Sep 1, 2016
Pros: After being treated like this, not much! But to be fair, the accessible room was nice and clean.
Cons: Hire people who are not vocally racist towards the very people who provide the revenue stream that affords them a job.
Unfortunately, I cannot tell the whole story per the hotel's own rules listed below. In a nutshell. A very rude attendant actually tried everything in her power to not let me have a room unless I paid a price almost double the published rate. When I went on line and purchased, she got very mad and made 1 derogatory comment and 2 totally inappropriate, racial comments right in front of me. To be safe, I made sure to lock and chain my door that night. Oh, I also instituted a new company policy for all our sales representatives and staff. Effective immediately, there will be no reimbursed travel for stays at Days Inn....ANY LOCATION, ANY TIME, FOR ANY REASON.
Comment from Hotel Management
Sep 12, 2016 by Bridgette, Hotel Management
Thank you for taking time to let us know about your experience. On behalf of the staff of the Days Inn Galleria, we apologize for not exceeding your expectations. We strive daily to meet and exceed our guest's expectations. We are a hotel that takes pride in our hotel, guest satisfaction, and staff. As you did not leave a name or contact, we could not trace your reservation for further details to resolve the issue with the staff member involved for further training or enhancing our guest experience. Thank you again for your feedback. Our apologies for your experience and we hope you give us another chance to provide you with a superior experience.
1 out of 5
by A verified traveler from Dallas, TX

Rooms reeked of smoke and there were cockroaches!

Posted Aug 9, 2016
Not good. We had no choice since we needed a place for the night before continuing our journey...
Comment from Hotel Management
Aug 12, 2016 by Bridgette, Hotel Management
Thank you for taking the time to let us know about your experience. On behalf of the staff, I apologize for your less than satisfactory experience. We welcome all questions, concerns, and compliments. We are always looking for ways to improve our guest experience especially with unwanted insects. We have pest control that services our hotel bi-weekly to prevent insects from taking residence in our hotel. Again, I apologize for your experience. Thank you again for your review.
4 out of 5
by A verified traveler

Great last minute choice.

Posted Aug 9, 2016
A last minute need for a place had me looking on Expedia for a place for the night. Great choice. Comfortable room with a good, free breakfast.
Comment from Hotel Management
Aug 10, 2016 by Bridgette, Hotel Management
Thank you so much for choosing to stay with us! We are happy to hear that you enjoyed your stay as well as our full, hot breakfast buffet. We hope that you will visit us again in the future! Thank you again for your review.
4 out of 5
by A verified traveler

Coffee

Posted Aug 6, 2016
The coffee in the room you made for yourself was very good. And glad to see decaf there.
Comment from Hotel Management
Aug 7, 2016 by Bridgette, Hotel Management
Thank you for taking the time out and leaving us with a review. It has been a absolute pleasure having you as one of our guests. We look forward to seeing you next time you are in the area.
4 out of 5
by A verified traveler from Hoover, Alabama

Room

Posted Aug 5, 2016
A couple of the outlets didn't work, so had to search for an outlet to plug in my charger, but other than that it was fine.
Comment from Hotel Management
Aug 5, 2016 by Bridgette, Hotel Management
Thank you for taking the time out and leaving us with a review. It has been a absolute pleasure having you as one of our guests. We look forward to seeing you next time you are in the area.
4 out of 5
by A verified traveler from ohio

Just passing through

Posted Aug 1, 2016
We were just stopping for the night on our way through the state. It's very close to many shopping and dining options, even a Costco. Cleanest bathroom in our room we had on the entire trip.
Comment from Hotel Management
Aug 5, 2016 by Bridgette, Hotel Management
Thank you for choosing to stay with us and leaving us with some feedback. Our team works very hard to make sure that all of our guests feel welcome and comfortable during their stay with us. We are conveniently located near many different restaurants and attractions. Thank you once again for choosing to stay with us and we look forward to seeing you the near future.
3 out of 5
by A verified traveler from baton rouge, LA

Nice management, clean rooms

Posted Jul 25, 2016
My stay was good but the cleaning crew claims they did not see my black beats pill speaker in my room that I left and stole it/
Comment from Hotel Management
Jul 31, 2016 by Bridgette, Hotel Management
Thank you for taking the time to let us know about your experience. We are glad that you liked your room and were pleased with our management team. On behalf of our staff, I would like to apologize for the incident that occurred during your stay. However, our housekeeper did not see any speakers in the room. We hope that you will visit us again so that we may have another opportunity to provide you with superior service. Thank you again for letting us know about your stay.
5 out of 5
by A verified traveler from North Carolina

Nice hotel

Posted Jul 7, 2016
Pros: The bed and bathroom. The breakfast was a hot breakfast with eggs, sausage, and grits.
Location: Located across the street from the Galleria Mall plus it was an easy return to the interstate.
Stopped here on our way back home to Charlotte, NC. The room was very comfortable and I slept like a baby. It was very quiet and very clean.
Comment from Hotel Management
Jul 9, 2016 by Bridgette, Hotel Management
Dear Deborah, Thank you for choosing to stay with us here and the Days Inn Galleria, and also for taking the time out and leaving us with a awesome review. It is always a pleasure to be able to share feedback like yours with our entire team. Having a clean and comfortable room to check into is paramount when staying with us. We are glad to know that you enjoyed our hot full deluxe breakfast. Our team recognizes this and it is our number one priority. We look forward to having you stay with us the next time you are visiting Birmingham.