NEVER STAY AT THIS PLACE!!!
Posted Sep 1, 2016
Unfortunately, I cannot tell the whole story per the hotel's own rules listed below.
In a nutshell.
A very rude attendant actually tried everything in her power to not let me have a room unless I paid a price almost double the published rate. When I went on line and purchased, she got very mad and made 1 derogatory comment and 2 totally inappropriate, racial comments right in front of me. To be safe, I made sure to lock and chain my door that night.
Oh, I also instituted a new company policy for all our sales representatives and staff. Effective immediately, there will be no reimbursed travel for stays at Days Inn....ANY LOCATION, ANY TIME, FOR ANY REASON.
Comment from Hotel Management
Sep 12, 2016 by Bridgette, Hotel Management
Thank you for taking time to let us know about your experience. On behalf of the staff of the Days Inn Galleria, we apologize for not exceeding your expectations. We strive daily to meet and exceed our guest's expectations. We are a hotel that takes pride in our hotel, guest satisfaction, and staff. As you did not leave a name or contact, we could not trace your reservation for further details to resolve the issue with the staff member involved for further training or enhancing our guest experience. Thank you again for your feedback. Our apologies for your experience and we hope you give us another chance to provide you with a superior experience.