Ratings based on 490 Verified Reviews

4.5 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2017
Great location, very clean rooms, friendly staff, excellent breakfast We had an event at the BJCC and the drive from hotel to BJCC was easy and only took about 10-15 minutes. There are plenty of restaurants and shopping close to hotel.
4 out of 5
by A verified traveler

Posted Dec 31, 2016
Pros: Location and proximity to location we were visiting.
Cons: Expedia placed us in a handicap room which was not convenient. Noisy toilet and A/C. Front desk notified. Will NOT be using Expedia again.
Arrived at hotel ONLY to be notified that because we had booked with Expedia we were being placed in a handicap room. The room was NOT comfortable...noisy toilet (ran during the night) and HVAC had perpetual knocking sound. Front desk indicated they couldn't place us in another room because we booked with Expedia. Needless to say, we won't use Expedia again.
3 out of 5
Recommended
for Everyone
by A verified traveler from McLean, VA

Average Hotel

Posted Dec 6, 2016
They did not clean our room and we had to call twice before they cleaned it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Feels like home

Posted Dec 4, 2016
I felt like right at home once I stepped in to the hotel. I was greeted with a smile and told about the complimentary cocktail and snack hour. My room was inviting and very clean. I had everything I needed at my fingertips. I plan on coming back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping, food. Out of dwntown B'ham area

Posted Nov 29, 2016
Cons: Beds, bed covers and pillows.
Used to live in the area. Stopped to visit old friends.
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
It was great quiet clean Breakfast wonderful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
No daily housekeeping
4 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
This hotel is nice, but I wish they had better bed linens.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels