Hotel was a little hard to find. I left at 6 am the next morning and no one was at the desk so left key in the room. PROBLEM: I was charged twice for the room. Expedia charged my credit card $53.21 and the hotel charged me $49.91 on the same credit card. Who will reimburse me?
Comment from Hotel Management
Jan 26, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad to see you were well accommodated with a clean, comfortable room. However, I am disappointed about the issue with the extra charge. We will look into this issue. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.