Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Pittsburgh, Pa.

Good hotel to rest for your stay.

Posted Sep 12, 2016
Pros: Room was clean nice sized and comfortable. We were in room 423, top floor, elevator worked well, it was nicely appointed.
Cons: Kitchen area floor needs steam cleaned, extremely sticky floor. Kitchen staff did not replenish bread/pastry items,cranberry juice was colored water.
Location: N/A, we were at family functions the entire time, did not do anything nearby.
Stayed for the weekend. In on Friday, left Sunday. Staff friendly, place clean, nicely appointed, modern, secure and good parking. We were going to a family function and Bessemer was between the airport and the location. Besides with the Alabama game, rooms were difficult to get. Room door lock needed fixed. You had to put the card key in, pull it out, push down on the handle, and hit the door hard with your other hand to open it. Went for breakfast, floor in the kitchen was so sticky, seemed like you had suction cups on your shoes, then you tracked it into the dining area and lobby. The bread/pastry trays were not replenished. When low, they were taken away and not replaced. They had waffles and scrambled eggs/fried potatoes, cereals, juice machine, a nice selection of food. Second day, egg & cheese omelets, sausage patties, and the floor was just as sticky. 4.4 is a fair rating. Other than the kitchen, the hotel was very nice and I would stay there again and recommend it to others, just find another place to eat your breakfast. There was a pool and gym, but we did not use them as out time was spent elsewhere. We mainly needed a place to sleep.
3 out of 5
by A verified traveler

Not a bad hotel

Posted Aug 1, 2016
Staff was very nice and helpful. Bathroom could use a little updating besides that a good stay.
2 out of 5
by A verified traveler from Tennessee

Plan to Eat Breakfast Elsewhere

Posted Jul 23, 2016
Pros: The bed was comfortable.
Cons: Breakfast, breakfast, breakfast.
Location: It was a very seedy area. I did not feel safe going out from the hotel to eat.
The staff was friendly, but the breakfast was horrible. The waffle machine did not work, the turkey breakfast links were cold and tasted nasty, and there was nothing else that make the breakfast anything for which a patron should look forward to eating.
5 out of 5
by A verified traveler from New York

Great place to stay, friendly helpful staff

Posted Jul 17, 2016
Pros: Great staff, clean and quiet.
Cons: Not a thing.
Booked at the last minute, needed an inexpensive quick room to stay overnight on a long drive. Was very pleased with the choice. Quiet, very clean and the staff was attentive, friendly and helpful. The perfect place to stay the night.
4 out of 5
by A verified traveler

Very nice

Posted Jul 16, 2016
Vey clean. Easy check in. Nice rooms. Quiet. You get what you pay for.
5 out of 5
by Sabrina

This traveler left a rating score only Posted Jun 30, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 21, 2016 on Hotels
4 out of 5
by Rashonda S.

My stay at Hampton

Posted Jun 20, 2016 on Hotels
The night staff was great but the morning breakfast cook had an attitude for some reason. The rooms was clean and beds where comfy.
5 out of 5
by Lindsay from Henderson, KY

Posted Jun 20, 2016 on Hotels
Great hotel, friendly service, lovely stay!
5 out of 5
by Stephanie from Shelby, Al

Fathers Day-mini vacation!

Posted Jun 18, 2016 on Hotels
We really enjoyed our stay here! We have stayed at multiple hotels and I don't think we have ever stayed at one so clean, friendly, well decorated, Great breakfast, helpful staff, willing to go over & above, you name any positive word & this place meets it!!! We would recommend this hotel to anyone! Plus, it was close to Alabama Splash Adventure, 3-4 minutes away. Thank you for a great stay & mini vacation!!!!!