Ratings based on 349 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to amenities

Posted Mar 29, 2017
Friendly staff and great breakfast. Walking distance to restaurant
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Great staff

Posted Mar 13, 2017
Super friendly. Would stay there again. Great location. Close to downtown.
3 out of 5
by A verified traveler from Knoxville, TN

Friendly staff but breakfast a joke

Posted Mar 13, 2017
Pros: Convenience to downtown.
Cons: Buffet, preparation for the guest arrival
Location: Only went downtown
Although the staff was friendly, I had to call twice to get the pillows and sheets for the sofa sleeper. They new I was going to need to use the sofa, sheets and pillow should have already been in the room. The continental breakfast was a joke. No milk, no cereal no bacon or sausage. No meat at all. Sad, should have stayed at another place. For the money, this place is over priced. Rooms are small,but clean, but I've stayed in nicer places for less money and better buffets.
4 out of 5
by Deanne

Great hotel with awesome staff!

Posted Jan 20, 2017 on Hotels
The staff was ultra-friendly - kudos to everyone. In my reservation request, I had requested to NOT be near the elevator - that was my biggest problem. The elevator wasn't quite the issue - it was the noisy ice machine next to the elevator. Having the coffee/tea accessible in the lobby (and water) was very nice as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice Hotel needs more dining in the immediate area

Posted Jan 20, 2017
Pros: Spacious clean rooms
Location: Poor for dining and a pub scenario
Very Clean and nice - what you would expect at a Hampton
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 3, 2016 on Hotels
Need a resonable place to stay for one night. Worked out perfect for us and our two boys. Staff was friendly, and breakfast was good.
5 out of 5
by A verified traveler

Birmingham South

Posted Nov 24, 2016 on Hotels
Great Location Great Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for a quick stay

Posted Nov 23, 2016
Easy in and out and close to shops/dining in Mt Brook. I was there for a job interview at the hospital the next day and got good rest at the hotel!