Ratings based on 526 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted May 5, 2017
Great hotel, great location! We were in town for a short stay and this fit the needs of our growing family perfectly 👍
by A verified traveler from Atlanta
Comfortable hotel but apparent management issuePosted Feb 21, 2017
This property is conveniently located but poorly managed. The check-in process was extremely lengthy by a non-communicative employee. The room had several issues, including the window was wide open (with no screen) when we arrived. The dresser drawers were broken as well. The first night of our stay, the fire alarm went off at 4:15am. There was no guidance by hotel staff and after most of the guest were downstairs and outside we finally learned from the firemen that it was a false alarm. The disappointing thing was that 1 of the guest told us that 4 of the last 5 stays he had there that this had happened...clearly a problem.
Posted Feb 18, 2017 on Hotels
for Everyoneby A verified traveler from Gainesville, FL
Posted Feb 14, 2017
The hotel staff at the front desk could have been more helpful as we were not familiar with the area and more attentive, it was several times when we've come downstairs to the front desk and would have to wait for her to appear from the back. There was no bell or anything to get the front desk staff attention while she was in the back.
Posted Feb 13, 2017 on Hotels
Everything was really nice. I was disappointed that breakfast wasn't free.
Posted Feb 12, 2017 on Hotels
by A verified traveler
Posted Jan 23, 2017 on Hotels
for Everyoneby A verified traveler from Atlanta
GreatPosted Jan 16, 2017
This was great for my one night stay in Birmingham. Right off the free way and in a nice location. The bed was so comfy and the sheets were the best. Would recommend.
Great stay! Very Comfortable & Clean!Posted Jan 3, 2017 on Hotels
Great stay! Very Comfortable & Clean. Spacious suite.
for Everyoneby A verified traveler from M.
Nice area of Birmingham and close to Outlet mall TPosted Dec 27, 2016 on Orbitz
It was an excellent stay and the staff were wonderful.