JackThank you for completing our survey. We appreciate your feedback.We will be sure to pass your compliments onto the drivers. They are a great team. Thank you for recognizing their efforts.We look forward to serving you again, soon.Randall ThayerGeneral Manager

PamelaThank you for completing our survey. We really appreciate the feedback.We are delighted your expectations were exceeded. Thank you for the compliments of the staff and our culinary team. We think they are great as well..We look forward to serving you again, soon.Randall ThayerGeneral Manager

SusanThank you for taking time to complete our survey. We really appreciate the feedback.We are delighted to hear you are so appreciative of the staff and our culinary team. They will really appreciate your kind encouragement.We look forward to serving you again, soon.Randall ThayerGeneral Manager

MelThank you for taking time to complete our survey. We appreciate your feedback. We are glad to hear the Price was Right. We look forward to serving you again, soon.Randall ThayerGeneral Manager

ShawntaThank you for completing our survey. We appreciate your feedback. We are delighted to hear your stay experience was a great one and look forward to serving you again, soon.Randall ThayerGeneral Manager

HolleyThank you for taking time to complete our survey. We appreciate the feedback and share it with our team. We agree, our culinary team does a great job and thank you for the compliment.We look forward to serving you again, soon.Randall ThayerGeneral Manager

LoralieThank you for taking time to complete our survey. We do appreciate your feedback.We agree. The Staff are great and we love to see the smiles. Thank you for recognizing their efforts to help make your stay delightful.We look forward to serving you again, soon.Randall ThayerGeneral Manager

YolandaThank you for taking time to complete our survey. We really appreciate feedback as it helps us continually focus on a great guest experience.Thank you for recognizing the staff's efforts. We are delighted to know we met your expectations and look forward to serving you again, soon.Randall ThayerGeneral Manager

EbruThank you for taking the time to complete our survey. We appreciate the feedback as we work to make every stay delightful. We are sorry to hear we fell short for you. Based on your review, it is unclear if the noise you encountered was exterior or from other guestrooms. However,, we do want to announce that we will be replacing all guestroom windows over the next four months to improve sound and energy consumption. Your room window will be triple paned. We look forward to serving you again, soon.Randall ThayerGeneral Manager

MargieThank you for taking time to complete our survey. We are sorry to find you were not completely satisfied. Your comment about Free Breakfast is received, yet there is no free breakfast with the Holiday Inn product. However, there are ways to purchase breakfast with your rate plan that discount the overall cost. Next time, check with your Expedia partner to select those rate plans.Thank you for choosing the Holiday Inn. We look forward to serving you again, soon.Randall ThayerGeneral Manager

LaChrystalThank you so much for completing our survey. We appreciate the feedback on our services. We are delighted to hear that you rewcognized the restaurant and bar staff, as well as our culinary team. We agree !! They do a great job.Thank you. We look forward to serving you again, soon.Randall ThayerGeneral Manager

FrankThank you for taking time to complete our survey. We appreciate your feedback and strive to make each guest stay a positive experience. We will be working even harder to help make that score a perfect one on your next trip.Randall ThayerGeneral Manager

ToddThank you for taking the time to complete our survey. Sounds like you had a busy day, so this is much appreciated.Holiday Inn Birmingham Airport is especially helpful to the early morning passengers. We are very happy to have served you and helped get a few hours sleep before your flight after a long day. We look forward to serving you again in the future. We hope you make plans to be here for dinner the night before !!Randall ThayerGeneral Manager

we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

AllanThank you for taking time to complete our survey and for acknowledging the efforts of our staff to make your stay delightful. We are very proud of the team and we could not agree more that the food is great.We look forward to serving you again, soon.Randall ThayerGeneral Manager

Thank you for taking the time to leave us a review.

RosaThank you so much for taking time to complete our survey. We appreciate your choice of our hotel and we are delighted to see you felt good about our staff.We look forward to serving you again, soon.Randall ThayerGeneral Manager

We really appreciate your feedback concerning your recent stay with us. We understand that it is only through your ongoing feedback that we can continue to strive to improve on your future overall staff and service experience. Be assured that our #1 goal is your total guest satisfaction. Please accept my sincerest apology for not meeting your expectations in regards to your experience with your stay. Please be assured that I will discuss your areas of concerns further with my team so, we can continue to improve our hotel operations. Thank you again for staying with us. I hope you will give us another chance to assure you about the quality of our service.

Jennifer,Thank you for completing a survey for your stay at our hotel. We appreciate your support and recognition of our staff. We will certainly share how delighted you were with their service.We look forward to seeing you again, soon.Randall ThayerGeneral Manager

Thank you for choosing our hotel & for taking the time to provide us with feedback about your stay. We are sorry to hear that you had some problems with the overall cleanness of your stay. We understand it was disappointing, and we are very sorry for the inconvenience this may cause you. We aim to keep our property clean at all times, especially during this pandemic, for the safety of our guests and employees. This matter has been passed onto hotel management, they are investigating on why the daily routine of cleaning was not achieved, on this particular weekend. Again, thank you for sharing your feedback. Stay safe & healthy. Sincerely, Andrea Calhoun

KellyThank you for choosing our hotel for your stay in Birmingham and Thank You for completing our survey. We appreciate your feedback and kind words.We look forward to serving you again, soon.Randall ThayerGeneral Manager

DeborahThank you for taking time to complete our survey from your stay at the Holiday Inn. We really appreciate it.We are happy to see you were satisfied, but disappointed we did not reach the top score. Please be assured, we will be working tirelessly to gain a top score on your next visit. We expect no less from ourselves.We look forward to seeing you again, soon.Randall ThayerGeneral Manager

AshleeThank you for completing our survey. It keeps us aware of any issues as we constantly strive to make every guest happy. Your comments are appreciated and will be shared with our staff. Randall ThayerGeneral Manager

RobertThank you for taking time to complete our survey. We really appreciate the words of encouragement. We look forward to serving you again, soon.Randall ThayerGeneral Manager

Thank you for sharing your feedback regarding your stay!

Thank you for sharing your feedback with us. We apologize for any inconveniences. We will be sure to get this to upper management. Once again, we appreciate your feedback

Thank you for sharing your feedback with us

Thank you for sharing your feedback regarding your stay!

JoanThank you for taking the time to complete a survey. We appreciate your feedback as we continually look to improve and enhance our products and service.Please accept our apologies for the malfunctioning coffee maker. I know how important that first cup is in the morning. I am not sure if you connected with our staff to assist with a machine exchange, but we do appreciate you alerting us.Thank you for choosing us and for your score.Randall ThayerGeneral Manager

Ms. LashellThank you for completing a survey for your stay. It is much appreciated. I will certainly alert our staff of your kind words. We think they are great as well.Thank you.Randall ThayerGeneral Manager

Thank you for sharing your feedback regarding your stay!

KyandriaThank you for completing a survey for our hotel. We appreciate your business and are always working to be our best.We will be doing some renovation work in our bathrooms this summer and I believe you will notice changes to our amenity selections.Thank you again.Randall ThayerGeneral Manager

Thank you for sharing your feedback regarding your stay! We apologize for any inconveniences this may have cause. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

Thank you for sharing your feedback with us. We apologize for any inconveniences. We will be sure to get this to upper management. Once again, we appreciate your feedback

Thank you very much for choosing our hotel and for sharing your feedback. I was quite concerned that you had some problems with your bed. I know it was inconvenient and disappointing for you and I am very sorry. We always aim to provide dependable value for all of our guests and I will make sure to let our team know about your concerns for improvements needed on our end.

Thank you very much for choosing our hotel and for sharing your feedback

Thanks for taking the time to give your feedback.

Thank you so much for taking the time to share your experience. We appreciate any and all feedback from our guests. I am sorry your experience with our hotel did not exceed your expectations. We pride ourselves on being extremely service focused and would never intentionally inconvenience any of our guests. I have reviewed your feedback with our team to ensure we continue delivering exceptional service. Thank you again for taking the time to provide us with such valuable feedback.

Thanks for taking the time to give your feedback.

.We really appreciate your feedback concerning your recent stay with us. We understand that it is only through your ongoing feedback that we can continue to strive to improve on your future overall staff and service experience. Be assured that our #1 goal is your total guest satisfaction. Please accept my sincerest apology for not meeting your expectations in regards to your experience with your stay. Please be assured that I will discuss your areas of concerns further with my team so, we can continue to improve our hotel operations. Thank you again for staying with us. I hope you will give us another chance to assure you about the quality of our service.

Thank you so much for taking the time to share your experience. We appreciate any and all feedback from our guests. I am sorry your experience with our hotel did not exceed your expectations. We pride ourselves on being extremely service focused and would never intentionally inconvenience any of our guests. I have reviewed your feedback with our team to ensure we continue delivering exceptional service. Thank you again for taking the time to provide us with such valuable feedback.

Thank you for taking the time to leave us a review.

We appreciate you choosing the Holiday Inn for your stay in Birmingham. We are saddened that you were not completely satisfied with your accommodation. We strive for excellence on a daily basis and this saddens us deeply. I hope you consider staying with us again. We’d love to have you as our guest to ensure you have the best travel experience ever.

Thank you for taking the time to review our property. I would like to first say thank you for choosing our location to accommodate your family. We're glad you decided to stay with us and personally experience all that we have to offer. We're also delighted to know that you rated the overall hotel service/facilities highly; however, we do apologize for the issue with the room water temperature and have huddled up with the entire Maintenance staff to ensure this type of incident does not happen again. We look forward to your next trip to Birmingham, AL and if we can be of any assistance in the future, please do not hesitate to contact us

Thanks for taking the time to give your feedback.

Thanks for taking the time to give your feedback. . I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. Please be assured this review will be shared with our entire Housekeeping and Maintenance teams and we will discuss where we fell short and how we will do better in the future. While I understand that my apologies do not change your experience, please know that your comments have not gone unnoticed. Thank you so much for letting us know about your experience. Your feedback only helps us to become better

Thanks for taking the time to give your feedback.

Thank you for providing us with feedback from your stay. We realize that our property is ready for a refresh and happy to say that we have already started updating and will continue to do so in the next coming months. Our main priority is to be able to offer a very well maintained and comfortable atmosphere for our guests. We do hope that you will give us the opportunity to be of service in a future stay, as we remain committed to restoring your trust and faith in our Brand

Thank you for taking the time to complete a review of your recent stay with us.

Thank you for taking the time to complete a review of your recent stay with us.