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Holiday Inn Birmingham City Centre

Star Rating
3 out of 5

Information

Reviews

4.1 / 5Very Good
1,394 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    The Alexandra
    3 min walk
  • Popular Location
    The Arcadian
    3 min walk
  • Popular Location
    O2 Academy Birmingham
    4 min walk
  • Airport
    Birmingham (BHX)
    17 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-10-14. Try updating your dates to see prices for your trip.

    About this area

    Birmingham

    In the city center, Holiday Inn Birmingham City Centre is in Birmingham's Birmingham City Centre neighborhood, an area with good shopping. The area's natural beauty can be seen at Birmingham Botanical Gardens and Cannon Hill Park, while The Alexandra and Birmingham Hippodrome are cultural highlights. Looking to enjoy an event or a game? See what's going on at Arena Birmingham, or consider Broad Street for a night out. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      The Alexandra - 3 min walk
    • Popular Location
      The Arcadian - 3 min walk
    • Popular Location
      O2 Academy Birmingham - 4 min walk
    • Popular Location
      Bullring Shopping Centre - 6 min walk
    • Popular Location
      The Mailbox - 7 min walk

    Getting around

    • Birmingham New Street Station - 3 min walk
    • Birmingham (BHX) - 17 min drive

    About this property

    Holiday Inn Birmingham City Centre

    This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite. All 261 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, minibars, and pillow menus.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: GBP 20.00 per day

    Food and drink

    • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 8.50-15.95 per person
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Family friendly

    • Dry cleaning service
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • English

    Business services

    • Business center
    • Meeting rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Pillow menu

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Electric kettle
    • Minibar
    • Refrigerator

    More

    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Laptop-friendly workspace
    • Phone
    4.1

    Very Good

    5 - Excellent
    512
    4 - Good
    588
    3 - Okay
    199
    2 - Mediocre
    67
    1 - Poor
    28
    4.3
    Cleanliness
    4.2
    Service and Staff
    4.0
    Amenities
    4.0
    Property condition

    5/5 Excellent

    Our stay was great. Though out of the 3 rooms me and Tom got the smallest room and had to share the bed where as our friend who had a room to himself had the biggest bed. But other than that it’s great.

    Stayed 1 night in Oct 2019

    4/5 Good

    Handy for shopping, but in a bit of a run down area.

    Stayed 3 nights in Oct 2019

    3/5

    The room looked a lot different to the pictures on the site so that was a bit disappointing. Staff were lovely and helpful. Very central location so really easy to get to the shipping centre. Altogether a decent hotel

    Stayed 2 nights in Oct 2019

    4/5 Good

    Excellent location for New Street Station I had a nice quiet room as requested and it was a hood size .

    Stayed 1 night in Oct 2019

    2/5

    Despite contacting the hotel re parking several times via email & on the phone as I have mobility problems and access to my car is vital, it was never explained to me that to get the 'special rate' of £20 for each nights parking I was not expected to go near the car from arrival to leaving! There is another NCP carpark next to the hotel, in the same postcode I was given to reach the carpark and had to pay £2.50 just for entering it. The unsympathetic attitude of the staff made the situation worse, clearly it is a regular occurance people going into the wrong NCP. As well as giving the postcode they should tell customers which NCP carpark to enter. When I said I needed to use my car and had no idea that would cost me £18 everytime I was told there was another carpark 'a bit of a walk away'. That was of no use to me at all. I have screen shots of the booking detailing all the facilities and nowhere on any of the pages where I booked does it say the £20 a night rate is not applicable if you need to access the car at all. Despite a member of staff saying he would permit me to take the car out ONCE each day without extra charge on leaving they did try overcharging me £58. The cold uncaring attitude of the reception staff made the situaltion more distressing. This was such a shame as all the other staff we met were warm & friendly and the room I did like, except for the drilling noise from work going on. Breakfast was good but overall my stay was spoilt by the car issue.

    Stayed 2 nights in Oct 2019

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