Ratings based on 483 Verified Reviews

3.3 out of 5
68% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Merseyside

Tired and dated rooms

Posted Apr 19, 2017
I chose the campanile due to its location. I had heard about the chain and the images of the hotel appeared to show a clean, fresh and modern hotel. This, certainly from my room, was far from the truth. The room is sparcely equipped even when compared to Travelodge or even Formule 1 rooms. There are just 2 powerpoints in the room, neither of which are near the beds. There are no bedside tables or shelves. The chairs appear to have been purchased from the nearest second hand shop. The counter had more notches and cuts in it than the proverbial bed post for keeping score. There was a 5 inch hole in the wall where the door handle had gone through it. There was black mould from damp around the windows. In the bathroom the "shower" was a mixer tap, for which the taps were so loose it was almost impossible to get the temperature suitable for a comfortable shower. That was if you could even get the broken shower head to point in the right direction. The mixer tap and the sink tap were covered in limescale, this I questioned how? Birmingham is not a hard water area, but these were just disgusting. Along with the fact that the sink tap was broken as well. The bed was not fixed together, so if you sat near the bottom it slid and separated from the top half. Oh, and double bed, just 3 pillows! Lighting, a single ceiling light in the corner of the room, a desk lamp and 2 wall mounted "bedside" lamps, one of which did not work. Overall, terrible.
3 out of 5
for Everyone
by A verified traveler from Somerset

Close to the city

Posted Feb 23, 2017
Pros: Cheap
Cons: Happy staff would be nice..and the rooms need updating big time
Location: Good location..when its not raining..
not a very friendly welcome at reception.Stayed in family room.no decoration.very plain and depressing..needs updating..it reminded us of a 70's moto!felt the springs in the mattress.you get what you pay for i suppose.Good thing the lady in the restaurant who was working on her own most of the evening was really friendly and pleasant to us.
4 out of 5
for Everyone
by A verified traveler from bradford

Pre holiday Stay

Posted Jan 20, 2017
Pros: Clean and tidy.
Cons: Nothing
Location: Handy for the airport.
Hotel was handy for our early morning flight from Birmingham to Lanzarote at 6.45am.Hotel ideally located some seven miles away from the airport. Very clean and worth the £41.00 we paid for the room.
4 out of 5

Near Birmingham Airport

Posted Jan 20, 2017 on Hotels
Although larger than Campanille hotels in France,service was good,restaurant very good,only 20 minutes from the airport,all in all a relaxing overnight stop
5 out of 5
by Kevin

Posted Jan 2, 2017 on Hotels
My stay was comfortable, the only downside is that a bit of a walk to the city centre, abit costly I think having to go by taxi especially if staying for a while as parking doesn't seem as easy in the city.
5 out of 5
by the carer from northamptonshire

lovely hotel very friendly welcoming

Posted Jan 2, 2017 on Hotels
it was very friendly welcome extremly helpful staff very quiet stay lovely room perfect for my stay .returned customer was just as good second time .good parking just remember your reg to log it in .
3 out of 5
by A verified traveler

clean hotel

Posted Dec 20, 2016 on Hotels
Nothing extra ordinary.
1 out of 5
by A verified traveler


Posted Dec 20, 2016 on Hotels
Poor Poor Poor, never again
1 out of 5
by A verified traveler from manchester

reluctant to book this hotel again.

Posted Dec 17, 2016 on Hotels
would not use this hotel again
3 out of 5
by A verified traveler

Birmingham Hotel

Posted Dec 13, 2016
Pros: Good breakfast
Cons: Bathroom needs to be refurbished
Location: Location reasonable but a bit too far from city centre, couple of pubs reasonably close by otherwise nothing else.
Hard to find, but pleasant and helpful staff, room OK but bathroom needs to refurbished. Breakfast good, unabl to book on hotel's website