Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
74% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Neil from Onich

perfect place for a break

Posted Jun 1, 2016 on Hotels
Great location, excellent food, will return
4 out of 5
by IOANNIS

This traveler left a rating score only Posted May 29, 2016 on Hotels
3 out of 5
by A verified traveler from Surrey

Strange hotel

Posted May 26, 2016
The hotel is clearly very popular as I've stayed there a few times. Each time the hotel has been advised as full when checking in. Some rooms are great. However many are not and last couple of visits I've not been 'lucky'. Great views straight into the apartments opposite not what I want! Means you have to close curtains immediately to get privacy. This time I was put in a disabled room. Great the hotel provides such facilities but high loo, low basin and wide access shower not comfortable. Plenty of choices of hotel in Birmingham - I'll use others in future.
5 out of 5
by A verified traveler

Great hotel

Posted Apr 24, 2016
Pros: Spa and restaurant which was fabulous!
Location: Great location in nice area of town s
The restaurant and terrace were amazing, location excellent , best hotel stay so far in Birmingham
Comment from Hotel Management
May 13, 2016 by andrea.whigham@hotelindigobirmingham.com, Hotel Management
Thanks for your fab review Hope to see you soon Andrea
4 out of 5
by A verified traveler

friendly staff; great view and central location

Posted Apr 24, 2016 on Hotels
Lovely reception and room with a view of the city. Good night's sleep and central. Good value. Would stay again
4 out of 5
by A verified traveler

Great views of the city

Posted Apr 19, 2016
Overnight city stay lovely hotel but temperamental lifts
Comment from Hotel Management
May 13, 2016 by Andrea, Hotel Management
Thanks for your feedback - glad you loved the area! Have taken note of your comments regarding the lift
4 out of 5
by Michelle

Posted Apr 18, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Andrea Whigham, Hotel Management
Thankyou Michelle Hope we see you soon Andrea
5 out of 5
by Stephen from Warwick

A weekend out and about

Posted Apr 16, 2016 on Hotels
Excellent location everything you want is so at hand you really feel like your living a 5 star life. The bullring and Grand Central are so close as is the MailBox if you want a good time stay here.
Comment from Hotel Management
Jul 16, 2016 by Andrea Whigham, Hotel Management
So glad you loved our great location - you do feel you are right in the heart of this wonderful vibrant city . Hope we see you soon Andrea
5 out of 5
by Sue

Posted Apr 14, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Andrea Whigham, Hotel Management
Thanks Sue Love to get a five star review Andrea
5 out of 5
by A verified traveler

Love this hotel

Posted Apr 13, 2016 on Hotels
I love this hotel, the location is amazing, views awesome and the level of customer service excellent. Rooms are large, airy and very comfortable. The bar is lovely but expensive. If I have one criticism it's the fact that the bar is terrible for service and if you tire of waiting and use the services of the bar ladies they charge a fee. The bar is expensive enough, have enough to bar staff to serve people please.
Comment from Hotel Management
Jul 16, 2016 by Andrea Whigham, Hotel Management
Hi Verified traveller So pleased you had such a great time - it is an amazing venue Hope we see you soon Andrea