Ratings based on 1,495 Verified Reviews

4.2 out of 5
85% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Bradenton, fl

Posted Jul 22, 2019
Staff was excellent... And helpfull. I always stay here when visiting Birmingham.
Comment from Hotel Management
Jul 22, 2019 by C.Gray, Hotel Management
Thank you for staying at the Hyatt Place-Birmingham/Hoover please come again.
5 out of 5
by A verified traveler from Bronx NY

Posted Jul 22, 2019
Perfect love it , the cleanings the area thE BREAKFAST very good , room clean sheets
Comment from Hotel Management
Jul 22, 2019 by C.Gray, Hotel Management
Thank you for staying at the Hyatt Place-Birmingham/Hoover please come again.
3 out of 5
by A verified traveler

Posted Jul 18, 2019
Comment from Hotel Management
Jul 22, 2019 by C.Gray, Hotel Management
Thank you for staying at the Hyatt Place-Birmingham/Hoover please come again.
3 out of 5
by A verified traveler from Cincinnati

Posted Jul 15, 2019
This worked for 1 night but would not recommend for anything longer than that. Not as nice as other Hyatt properties I have stayed at. Refrigerator in room was not very cold. Property and room could have been cleaner than it was.
Comment from Hotel Management
Jul 15, 2019 by C.Gray, Hotel Management
Thank you for your comments. I apologize that your room was not up to our usually Hyatt brand cleanliness. It is our goal to clean each room thoroughly. Please come again so that we can get things right on your next visit.
5 out of 5
by A verified traveler

Posted Jul 8, 2019
Comment from Hotel Management
Jul 15, 2019 by C.Gray, Hotel Management
Thank you for staying at the Hyatt Place-Birmingham/Hoover
5 out of 5
by A verified traveler from Kansas City

Posted Jul 2, 2019
The beds were super comfy, the staff was very kind and helpful, and the breakfast was amazing!
Comment from Hotel Management
Jul 2, 2019 by C.Gray, Hotel Management
Thank you for staying at Hyatt Place-Hoover. Please come again.
5 out of 5
by A verified traveler

Posted Jun 19, 2019
Great place. Clean and great location. Staff was friendly and fast.
Comment from Hotel Management
Jun 25, 2019 by C.Gray, Hotel Management
Thank you for staying with us at the Hyatt Place-Hoover. Please come again.
5 out of 5
by A verified traveler

Posted Jun 17, 2019
Comment from Hotel Management
Jun 17, 2019 by C.Gray, Hotel Management
Thank you for staying at the Hyatt Place-Birmingham/Hoover. Please come again.
1 out of 5
by A verified traveler

Posted Jun 13, 2019
I paid for my room in advance and got to the hotel late in the evening and my room had been given away. There was a conference going on in Birmingham and there were no other rooms available in town. I was able to stay with a friend from college but if I hadn’t known anyone in town I would have just had to sleep in my car. THEN I had to argue with them for 3 hours to get my money back because they were saying I was a “no show.” I was right there at the hotel and my room was paid for! How was that a no show! Management just wanted to make twice as much money for 1 room.
Comment from Hotel Management
Jun 14, 2019 by C. Gray, Hotel Management
I apologize for your inconvenience while at the Hyatt Place this is not the norm. I will follow up concerning the miscommunication. Please come again.
1 out of 5
by A verified traveler

Posted Jun 3, 2019
Comment from Hotel Management
Jun 14, 2019 by C. Gray, Hotel Management
Thank you for staying at the Hyatt Place- Hoover please come again.