Ratings based on 732 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad, but there's room for improvement

Posted Jun 11, 2017
This was my first time at a La Quinta, and I booked there because it takes pets. this is a terrific service to provide for travelers, so kudos to La Quinta on this point. Another kudos is that despite the large number of other travelers with pets, there are no odors anywhere, and noise was minimal. It's a very decent place to stay if you're traveling with pets. At this particular La Quinta, with the exception of the pool guy, a woman laundry worker, the breakfast ladies, and the man who kept the outdoor area tidy, the staff was only minimally friendly and outgoing. The hotel uses an odd division of labor re room care, which leaves lots of room for things being left undone. Of our 6 nights, we had full room care---clean towels, bathroom cleaned, beds made, wastebaskets emptied--only two times. One thing or another was always missed. This happened despite a trip to the front desk to let them know some things weren't getting done. Considering how late in the day (5:00) some rooms were being cleaned, I'd say the place was seriously understaffed. Breakfast choices didn't always include fresh fruit beyond red apples. Other than packaged oatmeal, whole grain food didn't exist, but a lot of trans fat food did. It was a challenge to put together a healthy breakfast. There's room for improvement at this La Quinta, but the room was comfortable, the noise minimal, and the hotel's layout was pleasing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing and comfortable

Posted Jun 11, 2017
Pros: Location
Cons: Hot breakfast
Loved the location - close to the freeways but in a green space all on its own. Staff were pleasant and helpful. Pool area very peaceful with a nice setting. Too bad the hot tub wasn't working. A hot breakfast would have been nice.
Comment from Hotel Management
Jun 12, 2017 by agm, Hotel Management
We've received your review. Thank you for your comments. I am glad to know that you enjoyed your stay. Unfortunately, our hot tub is no longer an amenity that we will offer however, our outdoor pool surrounded by a nice courtyard and gazebo will remain open. Thanks again for your feedback and we look forward to seeing you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Posted Jun 5, 2017
Pros: Comfortable bed
Cons: Bathtub shower could be updated
I checked in very late 1:30 and there was someone there to check me in. No problems. Room was clean and beds comfortable. If I had wanted to spend time at the pool with kids, it would have been very noisy due to highway being very close.
Comment from Hotel Management
Jun 13, 2017 by AGM, Hotel Management
Thank you for taking a moment to survey our property. We hope to see you again at La Quinta Birmingham-Homewood.
3 out of 5
by A verified traveler

Posted Jun 4, 2017
More on the old side. Hotel had a smell and the loud dumpster being emptied at 2 am in the morning isn't so pleasant
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
Thanks for your candid feedback. We appreciate you taking the time to share your experience. I will share your comments with my staff as we work to improve our operation. Iris Y.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Stay

Posted May 23, 2017
Hotel is near numerous places to eat. Fast food and restaurants. Room very spacious and comfortable
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
Thank you for your positive feedback. We hope to see you again soon at La Quinta Homewood. Iris Y.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome experience!

Posted May 21, 2017
Pros: Clean, competent staff, quiet room, top-notch room-service.
Cons: Not a single thing!
Location: Stayed while moving my mom's things to storage nearby...
Without a doubt, I'd stay here again, and am delighted to recommend this hotel wholeheartedly!
Comment from Hotel Management
May 22, 2017 by Assistant General Manager, Hotel Management
Thank you for your positive feedback of our hotel property. We hope to see you again soon!
2 out of 5
by A verified traveler from Ocoee, fl

No Hotub or Pool as listed.

Posted May 19, 2017
Pros: The staff was very nice and the room was comfortable and clean
Cons: Pool and Hotub maintenance!!!!
Location: Didn't explore the area much
Overall everything was ok. The Staff was very nice. Pool and Hotub were listed as Amenities on the Booking Site....neither was open...both were filled with algae. This was a main reason for booking at this location. I had a long drive and was looking forward to the Hot Tub. This kind of thing happens too often and is enfuriating when Motels don't maintain this Amenity
Comment from Hotel Management
May 22, 2017 by General Manger, Hotel Management
My apologies that the pool was not operational during your visit. Our pool is seasonal and does not open for the season until May 29th, 2017 as stated on our website. The pool will be open in 10 days. Again my apologies for the miscommunication.
5 out of 5
Recommended
for Everyone
by A verified traveler

great location, just 10 minutes from downtown

Posted May 17, 2017
Pros: ease of access to highway
Cons: pool was not operational and was a bit of an eyesore.
would definitely stay here again. We really liked that you could take a walk in the morning or evening.
Comment from Hotel Management
May 19, 2017 by General Manager, Hotel Management
Thanks so much for taking the time to share your experience with us. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Very clean and quiet.

Posted May 16, 2017
Staff very friendly. Clean and quiet rooms. Right next to the interstate.
Comment from Hotel Management
May 19, 2017 by General Manager, Hotel Management
Thank you very much for your review. We hope you will come back and stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Always welcoming, clean and nice staff.

Posted Apr 19, 2017
Pros: Cleanliness, comfort of the room.
Cons: Noise reduction from pipes. Also having ventilation in all the rooms for the bathrooms (ours did not have one).
Location: Plenty of restaurants nearby (American, Asian, Mexican), Sam's club. Conveniently located on US 65 going South.
The room was clean as well as the bathroom. However, we could hear when the other residents were using the bathroom (we were in 330). The TV remote was not working very great either. The pool was kind of green and not really welcoming. Other than that, the breakfast was great. Plenty to eat and drink. The staff is nice and friendly. The hotel is overall very well maintained. We always choose this hotel when we go there and will do it again.
Comment from Hotel Management
May 22, 2017 by Assistant General Manager, Hotel Management
I have received your review of our hotel. My apologies for the excessive noise that you experienced during your stay. I will certainly share your concerns with my maintenance staff. We would also like to thank you for your kind words about our property. It means a lot. Hope to see you back soon!