Ratings based on 945 Verified Reviews

3.9 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Dirty Little Hotel

Posted Jun 15, 2017
Pros: The staff at the front desk were very friendly.
Cons: Make sure your rooms are clean and the equipment including televisions and equipment are working before taking the person money for the room.
Location: The Galleria is just down the street. It is close to several small towns outside of Birmingham and close to downtown.
Prior to walking in the lobby the hotel appears to nice and the staff was very friendly but that ended as we enter the room. At first the room seemed to be okay but appearances can be deceiving to the eye until you decide the enter the bathroom area. The tub appeared to have black smudges on the bottom of it and the shower head shoot out the water at a powerful force that it actually hurt. The toilet had a yellow rim around the bowl from not being cleaned. The carpet in the hallway appears to be overused and needed a good steam cleaning. Thinking about working out in the workout room after a long flight or drive to Birmingham? Well don't count on this workout room for a work out. None of the equipment except the equipment worked and two of the items would not even come on. So skip your workout while you are Birmingham because you are not going to have a workout in this room. Not to mention the room was extremely warm, had a strong odor, and was not kept up. Back to the condition of the room...the television had been busted and the picture was not clear. Obviously they didn't check to make sure the items in the room worked before putting guests in the room. Half of the outlets in the room worked. This room was not worth the money and I could had stayed at another place for about $10 more. I would not recommend this hotel.
2 out of 5
by A verified traveler from Ohio

Not Up to Usual La Quinta Standards

Posted Jun 5, 2017
The room was clean, but the beds were uncomfortable with flat pillows, and no extras or extra blankets in the closet. I've never been to a hotel room that did not contain a standard locking door for the bathroom. This room contained what looked like swinging closet doors that did not latch or lock. The bathroom off the lobby was disgusting and hadn't been serviced in quite a while - no towels, and trash all over the floor. The condition of the toilets was a disgrace. The woman in charge of the breakfast area was also running the front desk - not easy to check out when she's busy filling orange juice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2017
We had to leave early so did not have the breakfast.
3 out of 5
by A verified traveler

Posted May 29, 2017
Room was not very clean, and room service never cleaned while we were there, only dropped a few towels and we always had to go ask for more. Tv channel selection was very limited, come outlets in room did not work, room service never left additional coffee, creamer, etc. Pool was dirty. Front desk staff and room service staff were very friendly and breakfast was nice. We will not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice stay by restaurants

Posted Apr 15, 2017
Hotel staff was very nice, hotel was clean and quiet. enjoyed my stay the clerk called to check on us, to make sure everything was sastisfactory.
2 out of 5
by A verified traveler

Filthy room, excellent staff

Posted Mar 27, 2017
Toilet wasn't flushed or cleaned, hair in the tub, full trash can hidden in the closet, rotten food in the fridge, dog food on the floor, dog hair all over the bed and in the sheets. Quite filthy room. The woman on staff was very apologetic and gave us clean sheets and charged us $0 for the room.
5 out of 5
by Andrea

This traveler left a rating score only Posted Mar 18, 2017 on Hotels
4 out of 5
by Karen

Posted Mar 15, 2017 on Hotels
Lousy breakfast, no meat, no eggs, lots of starch and sugar - also, not very pleased with the fact that my key stopped working on the outside doors leaving me stranded while walking the dogs.
2 out of 5
by William

Won't use this one again

Posted Mar 13, 2017 on Hotels
Doors rattled every time a door was slammed down the hall, which was quite often due to lots of kids running up and down the halls. Very loud neighbors that hung out in the hall. Front desk didn't seem to care.
2 out of 5
by A verified traveler

Posted Mar 6, 2017 on Hotels
The chain on LaQuinta, has gone down hill, quickly.