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The hotel is undergoing renovations. Hallways and exit stairs filled with furniture (old and new). Rooms not available, but Front Desk assigned anyways. First room assigned was empty with bare concrete floor... Other guests reported similar problems. I am sure it is temporary....
Stayed one night enroute to Gulf Shores. Hotel was conveniently located off interstate and was reasonably priced. Glad we chose it. Ken at front desk was extremely friendly, knowledgeable and helpful. He gave us recommendations for local eats and was doing double duty as the breakfast attendant the ...
From check in to reception party to breakfast all staff were great. We checked in after a football game, all staff were nice, friendly and helpful (even though their team lost). Room was nice and comfortable, quiet and clean. Breakfast was extensive and tasty. Overall, I would definitely stay ...
Easy in and out, great price, well designed, tasteful, fun, creative rooms! Comfy beds, great bathrooms, superb lighting design and mirrors!
Very quaint and beautiful hotel in the heart of downtown. Staff was wonderful and very helpful. We stayed there for a family wedding and were very pleased with the service and amenities of the hotel.
My husband and I attended a concert and we wanted a hotel within walking distance, and we got exactly that. This hotel was in a great location downtown Birmingham, very close to several restaurants, and other attractions. The staff was wonderful from the moment we walked in, very friendly. The hotel ...
This hotel is nice for the cost. Do not expect the Ritz Carlton. I was on business and just needed a place to stay this did the job. The staff however were excellent. All in all I was pleased with my stay at this hotel
Nice location. Close to bars and restaurants. High octane coffee bar is awesome. Room was spacious and bed was comfortable. Front desk was very nice. Only negative was I called for valet sat night only to walk down 20 min later and wasn’t there. Next morning I called for valet and no one answered. ...
The lady at the front desk was very nice and caring.I didn't no hoover well.I was very tired and didn't have anywhere to go..she offer me to sit in the lobby and had my room ready a couple hours early..thanks for the caring and loyalty to your customers. .the hotel is very peaceful and ...
This is a nice, 3-star level hotel in a good location. The staff was very pleasant and the check-in went quite smoothly. Our room was on the top floor and in the back corner of the hotel. The room furnishings were older, but in good condition, and the room was clean. My only complaint involves not ...
I needed a accessibility room. This room has exactly what I need, even a shower chair. My only complaint is that there is not enough light in the bathroom.
Check in staff was fantastic and assisted with bags to my room. While there they checked to make sure all electronics worked as well as that the room was in order
This is a pleasing and clean hotel in a very quiet area. It is near shopping and restaurants on Lake Shore Drive. Their front door has been broken for over 2 weeks now and needs to be fixed pronto.
We made a trip to Birmingham to shop for Christmas. This hotel was conveniently located close to the Galleria and surrounding shops/restaurants. Great price compared to other hotels in the area. Love the spacious King size room with the large couch and sitting area. The big screen tv was great for ...
I stayed here because I was interviewing at UAB. The hotel itself is newly renovated with a beautiful lobby with a bar and Starbucks. The rooms are so spacious and the television is a smart tv (I got to watch my favorite Netflix series). The hotel staff is very accommodating. They are kind and friendly, ...
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