Ratings based on 641 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from derby
Posted Oct 13, 2017
Great location helpful staff clean room good breakfast
for Everyoneby A verified traveler from Dublin
Good location in city centre.Posted Sep 30, 2017
Very pleasant stay once again. Only downside is there is a lot of street noise especially in early morning.
by A verified traveler
overbooked me and made me get another hotelPosted Sep 21, 2017
I booked the hotel at 8pm and left my home town a little after that to arrive at the hotel at 1am , I rang the hotel to ask for directions to the nearest car park , in which they replied, can you ring back in 5 mins as I don't know ! So I found a car park and walked to the hotel . When I got there the front desk informed me there was no more rooms and I had to stay else where. They did manage to get me a hotel but told me I had to pay for my own taxi to get there ! So I had to wait outside at a taxi rank in the middle of the night with my dog also. Not happy at all with the experience, the hotel looked lovely though and a good position for shopping .
for Everyoneby A verified traveler from Sydney
Nice hotel, great locationPosted Sep 13, 2017
Lovely hotel, great location and very friendly. Great bar called the Bacchus Bar. Great vibe, excellent selection of gin. Delicious pie meals. Recommend this place to anyone visiting Birmingham.
for Everyoneby A verified traveler from Essex
Nice Hotel near Birmingham BullringPosted Sep 11, 2017
Very clean, spacious and welcoming hotel 200yds from Birmingham Bullring. The staff were friendly and the atmosphere was very relaxed. Breakfast and evening meal portions a bit on the small size, ok if loosing weight, which I am not. Breakfast £12.50pp for full English, evening meal £25.00pp for 3 course meal. Parking at a nearby NCP approx 500ysrds away, excellent shopping facilities nearby, looking to visit again in 4 weeks
for Everyoneby A verified traveler from ireland
city stayPosted Sep 10, 2017
Pros: very accessible next to new street station. hotel very clean, staff pleasant excellent breakfast
Cons: just quieter room
Location: right in city centre. great for sightseeing
this is our second stay at this.. and found it excellent. only one slight problem our room was next to the air conditioning as I am light sleeper I found it difficult to sleep
by A verified traveler
Don't include breakfast!Posted Sep 10, 2017
Had stayed scopula if times over a year ago, breakfast was then great. Major dissatisfaction this stay full English. So dried out it was inedible! Bacon like WWF jerky dried completely out. Beans and mushrooms the same. Asked staff to take it away and they apologised and bought the same plate back replacing the slice of bacon and added water to the beans. Needless to say I didn't eat it. The following morning I opted for boiled egg and soldiers. Egg barely cooked. So If you're happy with cereal and continental breakfast you'll be happy with this hotel. But I won't stay there again. And it wasn't cheap
by A verified traveler from London
City center location but tired looking hotel.Posted Sep 5, 2017
Pros: Location was great, right by the train station and shopping.
Cons: Hotel needs a good update, room cleaning standards needs to be looked at plus amenities need an over haul.
Location: City center location right by the train station so great access for shopping, travel and nights out.
Wasn't a great experience to be honest, especially after finding out I was an expedia customer after this they couldn't have done less for me, the comment was 'well you did get a bargain from expedia'. Room was right next door to where they were doing building works, which meant noisy air ducts which banged well into the early hours, bathroom had long hairs all over it (I am balding), one towel had marks on it, room had no coffee. Was meant to stay two nights and left after one, changed hotels for the second night, costly exercise that won't be repeated again.
for Everyoneby A verified traveler from Cardiff
BirthdayPosted Aug 28, 2017
Lovely hotel although we did have issues with room key not working twice & air conditioning not working very well. Fab location too. Staff were lovely tho.
by A verified traveler
Outdated and could do with freshening upPosted Aug 23, 2017
Room was nice enough but was a little damp and dusty - don't think it had been used in a while. It's a noisy hotel as you have busy streets on either side.