A Great Location
Posted Aug 14, 2016 on Hotels
Richard on the desk was fantastic, very helpful and even upgraded our room for my wifes birthday.
Afternoon tea in the bar was good, fresh bread and good cakes, but we were not offered a tea or coffee selection just bought 2 pots of tea, I ask for a pot of coffee and this was replaced no problem.
Breakfast: The brass in the resturant needed a good clean and the floor could do with being resufaced, the staff were a little quiet and not very attentive, but the poached eggs were perefect.
Richard & housekeeping did their best to resolve a small issue with an iron and a shirt for me.
The hotel could do with a spring clean and a paint job.
I would stay their again due to the location, right next to the train station and easy walking to the thearte & restuarants etc.and of course as the front of house staff (Richard) made us feel very welcome, and always geeted us with a smile when we passed reception.