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Reviews of Radisson Blu Hotel, Birmingham

4 out of 5
Radisson Blu Hotel, Birmingham
12 Holloway Circus, Birmingham, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1001 reviews" "
Rating 8 - Good. 306 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Disliked: Cleanliness, staff & service
We had booked for a 2 night stay with parking. We were told we could only park for one night and had to move the car the next day to a public car park as they had other guests parking! The car park recommended was full. We wasted half a day finding parking. Due to our protests the hotel reimbursed our fees. The breakfast was awful. Hot buffet was cold. No one keeping the area clean. Cannot recommend this hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near to birmingham new street station. Spacious and comfortable room. Clean. Walking distance from many attractions and restaurants
Stayed 2 nights in Apr 2024

6/10 Okay

Ranjit

Disliked: Cleanliness
The property is newer but the rooms finishing like a 90s.
Stayed 2 nights in Mar 2024
Response from Matt | GM on Mar 18, 2024
Thank you so much for your feedback, it is truly appreciated, and essential for our continued improvement. We hope to welcome you back to the hotel again soon!

8/10 Good

Paul

Stayed 1 night in Feb 2024
Response from Matt | GM on Mar 26, 2024
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing staff were very friendly, room was immaculate. They even prepped the room with rose petals and a bottle as i had requested. Food in local area was good. And placed close to gay village. It was easy to walk to a bar. The only downside. Is that there seems to be a big drug issue in burmingham. And just secconds walk from the hotel there were used dirty needles. I know its not the hotels fault. However i was shocked to see this so close to the hotel. Although the hotel was amazing. I dont think id come back to this area again.
Stayed 1 night in Feb 2024
Response from Matt | GM on Feb 16, 2024
Thank you for your review! We have logged your concerns with our local welfare team, who have stepped up patrols around the hotel. We do hope to see you again soon!

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room with poor shower
The room was dirty and there was a dirty cleaner cloth on the floor when we walked in. Very poor shower and definitely didn’t reflect the price of the room .
Stayed 1 night in Jan 2024
Response from Matt | GM on Jan 12, 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

8/10 Good

MRS DONNA

Liked: Cleanliness, staff & service, room comfort
Reasonable stay at Radisson Blue
Nice hotel. Not sure the standard is 4 star though. We had a nice suite but the door to the bathroom was missing. The heater wasn't working so they sent up a portable heater. The floor tiles looked dirty but I think they were just old. The staff were very friendly and we had a nice time staying there but just not sure it meets the 4 star criteria
Stayed 2 nights in Dec 2023
Response from Matt | GM on Jan 12, 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
Easy check in, great staff, really helpful. Comfortable stay!
Stayed 3 nights in Jan 2024
Response from Matt | GM on Jan 12, 2024
Thank you so much for your feedback - we hope to welcome you back again soon!

2/10 Terrible

Deividas

Stayed 4 nights in Dec 2023
Response from Matt | GM on Jan 12, 2024
Thank you so much for your feedback which is essential in us improving for our future guests.

10/10 Excellent

Jake

Stayed 1 night in Jan 2024
Response from Matt | GM on Jan 9, 2024
Thank you so much for your feedback, it is truly appreciated.We hope to welcome you back to the hotel again soon!

10/10 Excellent

Usman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with great staff and very clean rooms, the premium room with a view is beautiful to see the city.
Stayed 1 night in Dec 2023
Response from Matt | GM on Jan 8, 2024
Thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2023
Response from Matt | GM on Dec 29, 2023
Hello and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 Excellent

Jaspreet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Really enjoyed our stay friendly staff and the service was great. The only thing my son was unhappy about that it was only one night. Next will be longer.
Stayed 1 night in Dec 2023
Response from Matt | GM on Dec 24, 2023
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

6/10 Okay

Lisa

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Matt | GM on Dec 24, 2023
Hello again, and thank you so much for your feedback, it is truly appreciated. We hope to welcome you back to the hotel again soon!Best regards,Matt Loughrey Hotel General Manager

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
We stayed in a family suite and the welcome and the attention that the kids received really set the mood for the weekend. It's the little things that count and the staff really were excellent.
Stayed 1 night in Dec 2023
Response from Matt | GM on Dec 18, 2023
Thank you for your review. We look forward to welcoming you back soon!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if on business.
Business Trip. Arrived Sunday evening after 4 hour journey. Had to wait briefly to be checked-in as only 1 member of staff. Nico arrived two minutes later and checked me in and explained everything. Offered a drink voucher for my having to wait. Stay was comfortable. room was clean and tidy. Slight wind noise when building swayed in the wind! Restaurant Breakfast was first rate!
Stayed 2 nights in Dec 2023
Response from Matt | GM on Dec 18, 2023
Thank you for your review. We look forward to welcoming you back soon!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate.
Hotel is okay and clean enough. The on-site parking is VERY limited (5 spaces), otherwise you have to park at New Street station. I booked an executive room, which after my partner checked in they decided to tell us wasn't available, so in return for the lower grade room they offered me free parking outside the hotel - which was okay as it was only for 1 night. Staff are friendly enough, room was adequate. Nothing exceptional, but a good hotel for the price.
Stayed 1 night in Dec 2023
Response from Matt | GM on Dec 18, 2023
Thank you for your review. We look forward to welcoming you back soon!

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matt | GM on Dec 8, 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matt | GM on Dec 8, 2023
Thank you for your review. We hope to welcome you back again soon!

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning system was very loud; needs replacing; sounded like broken. Not the hotel experience it once was.
Stayed 1 night in Nov 2023
Response from Matt | GM on Nov 29, 2023
Thank you for your review and feedback, which we will certainly investigate. We hope to welcome you back soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was lovely, room was spacious and very clean. Restaurant at the hotel is not recommended for evening meal. Breakfast was nice.
Stayed 1 night in Nov 2023
Response from Matt | GM on Nov 20, 2023
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

10/10 Excellent

John-Paul

Stayed 2 nights in Nov 2023
Response from Matt | GM on Nov 20, 2023
Thank you for taking time to let us hear about your stay. We loved having you with us, and hope to welcome you back to the hotel in the near future.

4/10 Poor

Sharon

Business traveler
Liked: Cleanliness, staff & service
Check in was spoor and very slow - my guest arrived before me, but they would not let him have his room (even though booked) as they said it had to be paid up front!? Bar lady very pleasant, breakfast staff helpful - the area around the hotel isn't very pleasant now. Also, they recommended grand central car park, but when asked for a discount, they said they don't recommend there any longer ? it cost us £29 for an overnight stay!
Stayed 1 night in Nov 2023
Response from Matt | GM on Nov 17, 2023
Thank you for the detail you have provided about your stay. We apologise for the shortcomings on this occasion, but hope you will consider us again for future stays in the city.

10/10 Excellent

Harvey

Stayed 1 night in Nov 2023
Response from Matt | GM on Nov 17, 2023
Thank you for your review. We hope to welcome you back again soon!

8/10 Good

mavinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close for the o2 academy and train statio
Stayed 1 night in Nov 2023
Response from Matt | GM on Nov 17, 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. Nice stay
Stayed 1 night in Oct 2023
Response from Matt | GM on Nov 17, 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

Blaine

Stayed 2 nights in Oct 2023
Response from Matt | GM on Nov 17, 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed the one night to attend a gig nearby. Handy location for central Birmingham. Check-in staff were friendly, helpful, efficient and knowledgeable. Cleaning staff were excellent, our room was absolutely spotless. There was a minor issue with a hinge-pin in the bathroom door. We reported this to reception and it was fixed without delay. Breakfast was superb and the restaurant menu looked to be reasonably priced and with a fair bit of variety. We'll probably give it a try on our next visit.
Stayed 1 night in Oct 2023
Response from Matt | GM on Nov 17, 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

Dawn

Stayed 1 night in Oct 2023
Response from Matt | GM on Oct 23, 2023
Thank you for your review. We hope to welcome you back to the hotel again in the near future!

10/10 Excellent

Elaine

Stayed 1 night in Oct 2023
Response from Matt | GM on Oct 9, 2023
Thank you for your review! We hope to see you again soon!

8/10 Good

Balkar

Stayed 1 night in Sep 2023
Response from Matt | GM on Oct 6, 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

Petrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was busy and a bit rough, but hotel itself was lovely and very well kept.
Stayed 1 night in Sep 2023
Response from Matt | GM on Oct 6, 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for social event
Everything you expect from a quality hotel. We checked in early. Our bag's were stored and my wife was given a hairdryer and room after commenting she had wet hair. She didn't ask or suggest but the staff wanted to help. After a couple of hours at the bull ring we checked in. Room's are standard set out but definitely more room. The bed and bedding felt really nice but the best thing about the room was the temperature control. The AC was responsive and easy to use. The Black out curtains worked well enough and a very peaceful room, no outside noise heard. If we return to Birmingham we will stay here again.
Stayed 1 night in Sep 2023
Response from Matt | GM on Oct 6, 2023
Thank you for your review. We hope to welcome you back again soon!

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Sudarshan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated and excellent staff - Nico was particularly helpful during my stay. Make sure you get into the right car park!
Stayed 1 night in Sep 2023
Response from Matt | GM on Oct 6, 2023
Thank you for your review. We hope to welcome you back again soon!

4/10 Poor

Steve

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Faulty air conditioning and poor food
Air conditioning wasn't constant, after around an hour it stopped working and you had to turn it off and on again to make it work again. Rooms were extremely hot. Breakfast was not pleasant either. Checkin/out was easy, I would have liked them to ask how my stay was though!
Stayed 1 night in Sep 2023
Response from Matt | GM on Oct 6, 2023
Thank you for your review. We hope to welcome you back again soon!

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Basic sterile rooms, considering price is comparable with the Malmaidon, Clayton, Due Van, you would expect a more personal and comfortable approach to rooms not premium travel or.
Response from Sudarshan on Sep 21, 2023
Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations. We appreciate your input regarding room comfort and personalization. We will take your comments into consideration to improve and provide a more satisfying stay for our guests in the future.If you decide to give us another opportunity, we aim to offer you a more enjoyable experience.

10/10 Excellent

Rob

Stayed 1 night in Aug 2023
Response from Sudarshan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

2/10 Terrible

Stanley

Stayed 1 night in Aug 2023
Response from Sudarshan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 Good

Gordon, Innerleithen

Liked: Staff & service, amenities, property conditions & facilities
Surrounding area a bit rundown.
Stayed 3 nights in Aug 2023
Response from Sudarshan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2023
Response from Sudarshan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 Excellent

Atilade O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sudarshan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 Good

Colin

Business traveler
Liked: Property conditions & facilities, room comfort
Good stay
Very helpful friendly staff
Stayed 1 night in Jul 2023
Response from Sudarshan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 Excellent

Njideka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely and comfortable accomodation.
Stayed 1 night in Jul 2023
Response from Sudarshan on Sep 21, 2023
Hello,Njideka Bedford-fubara,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 Excellent

Boma, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY ACCESS TO EVERYWHERE AROUND THE BULLRING
Stayed 1 night in Jul 2023
Response from Sudarshan on Sep 21, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

4/10 Poor

Donna

Stayed 1 night in Jul 2023
Response from Matt | GM on Nov 27, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 Excellent

Ben

Stayed 1 night in Jul 2023
Response from Matt | GM on Nov 27, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 Good

Derrick

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023
Response from Matt | GM on Nov 27, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

10/10 Excellent

Jorel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Matt | GM on Nov 27, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.

8/10 Good

Daniel

Stayed 1 night in Jun 2023
Response from Matt | GM on Nov 27, 2023
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your valuable input.