Ratings based on 326 Verified Reviews

3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

All Good

Posted May 24, 2017
Lovely and staff were very helpful.Lovely and staff were very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from wales

Nice hotel, close to amenities.

Posted May 17, 2017
Pros: Nothing not to like.
Location: Close to town centre and the shopping centre, plenty of places to eat within walking distance.
Very pleasant stay, very welcoming and helpful staff. Lovely clean room. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Solihull, near to NEC

Posted Mar 31, 2017
Reasonable price and very impressed with the new room fit out
4 out of 5
by Trevor

This traveler left a rating score only Posted Feb 21, 2017 on Hotels
4 out of 5
by ELIZABETH

Nice Hotel

Posted Feb 18, 2017 on Hotels
Service was better than my previous stay and the staff appeared more organised
1 out of 5
by A verified traveler

Nothing good to say

Posted Feb 15, 2017 on Hotels
Rooms are in kept and the beds are like sleeping on a rock
3 out of 5
by A verified traveler

Noisy in every possible way, dated.

Posted Feb 13, 2017 on Hotels
Checked into a tired room with an ancient TV and set top box buzzing away incessantly when turned on because of a dodgy SCART lead. Changed to another room, relaxed for a bit before the local pub/club started churning out bass heavy music from 9pm until late. Called reception who hung up and offered zero solutions.
2 out of 5
by Rachel

Awful Hotel

Posted Feb 11, 2017 on Hotels
Shabby hotel, albeit undergoing refurbishment. Tried to work from there between meetings but there were two fire alarms caused by refurbishment work allegedly. Rooms tired and look dirty. In my room (214) the wallpaper was actually handing off the ceiling, holes in the wall where the iron fixture has been removed, batch panel handing off. Atrocious value for money.
5 out of 5
by A verified traveler from Birmingham

Great location

Posted Feb 2, 2017
Great location, perfect for Solihull shopping, clubs etc. Very comfortable rooms and excellent staff at a good price.
2 out of 5
by Claire

Mixed

Posted Feb 2, 2017 on Hotels
+ Hotel in great location - central Solihull and not far from station + Staff really polite - Very tired hotel room that is in need of upgrade - I happened to drop my phone behind bedside cabinet and had to move it - it was really not good - cobwebs dust and dirt found behind (not that I normally go looking)