Shame about the staff
Posted Nov 30, 2016
On arrival staff were unhelpful. Didn't give direction to room, no offer of help with bags even though the person I was visiting with had a bad leg and had to struggle to climb stairs with 2 bags. given no instructions on how to turn lights on even though the room was in darkness, small switches underside of lamps. I was told both restaurants were open, they weren't. in the Indian restaurant we had to ask if both menus were available. We then were given no option of sauce. When leaving again no offer of help with bags and no one asked if enjoyed the visit. We were given our receipt and that was it. No manners at all.