Ratings based on 36 Verified Reviews

3.4 out of 5
67% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from California

I'll stay here again

Posted Dec 25, 2016
Pros: Clean. Nice people. Doors that open to the outside vs a hallway. I can come and go without having to pass through a lobby.
Cons: Nothing.
Location: The Oak Mountain Amphitheater w/in walking distance. Oak Mountain State Park is very near. Many restaurants in the vicinity.
I made this reservation at the last minute based mostly on price. I've stayed at several of the hotels on this I-65 off-ramp and thought this was average. Girl at the front desk was pleasant as was the gentleman the following evening. I had asked for a 3:00 A.M. wake-up call because I had a 5:30 AM flight out of BHM. I got the automated call and simply picked up and put the receiver down and the front desk called me a few minutes later to make sure I'd gotten up, as they knew I had an early-early morning flight. I was pleasantly surprised they took this extra effort and this little nicety alone will make this my choice the next time I'm in Pelham.
1 out of 5
by A verified traveler from US

Not the hotel pictures show.

Posted Nov 21, 2016
Booked this hotel for a short vacation with my wife. Thought I was getting a great deal based on the pictures posted on Expedia. However they weren't even close. We left the hotel and stayed at a different hotel.
Comment from Hotel Management
Dec 15, 2016 by ramada.pelham@gmail.com, Hotel Management
Thank you for your comments, sorry you didn't stay with us. We will look into Expedia posted pictures of the hotel, to make sure it is correct. The pictures of the hotel was taken in May of this year.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel

Posted Oct 24, 2016
Needs some updating in the bathrooms but besides that's was a really nice place. I was kind of sketched out when I got there because the cops were there and the manager had the door locked, but that situation was quickly fixed. Very nice staff. The woman who worked on 10-21 was very sweet and helpful
Comment from Hotel Management
Nov 3, 2016 by LJohnson, Hotel Management
Thank you for taking the time to review your recent stay at the Ramada Inn- Pelham Al. We are happy to see you enjoyed your stay and found our staff friendly. We hope to see you next time you come to Pelham Al.
2 out of 5
by A verified traveler

Posted Oct 19, 2016
The bed was uncomfortable. The room smelled like they had put an entire carpet fresh container on the carpet. Caused us all to have sneezing attacks in the middle of the night.
Comment from Hotel Management
Nov 3, 2016 by L Johnson, Hotel Management
Thank you for taking the time to review your recent stay at the Ramada inn- Pelham Al. All our guest comments are very important to us. I was sorry to see you had some issues with your guest room. We will work harder to make every guest stay great.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austell, Ga.

Nice hotel.

Posted Aug 29, 2016
Pros: Everything was in walking distance It was accessilbe to all the stores, restaurants and the Oak Mountain State Park.
Cons: The accessible parking space should be near the stair for non-smoker that is upstairs.
Location: Visit Oak Mountain State park for hiking, biking, fishing, camping and many more out door and wildlife activities.
My room was on the 2nd. floor near the stairs, and the accessible ramp was at the end of the hotel rooms, and the stairs was not near. Because of this, it was difficult for me to carry my luggage from the accessible parking space to my room, my back hurts as I dragged my luggage back to the stairs to go up to my room. When a parking space became available I would go out and move my Van near the stairs.
Comment from Hotel Management
Sep 12, 2016 by Lisa J, Hotel Management
Thank you for taking the time to review your recent stay at the Ramada Inn- Pelham Al. We are so happy to see you enjoyed your stay and all that Pelham Al has to offer. The ADA accessible parking space's is in front of the ADA guest rooms. On your next stay with us we can request a 1st floor room for you. Thank you for all your comments..
3 out of 5
by A verified traveler from y

family trip

Posted Jul 18, 2016
Beds very uncomfortable, and small breakfast! Very small workout room.
Comment from Hotel Management
Jul 18, 2016 by L Johns, Hotel Management
Thank you for taking the time out to review your recent stay at the Ramada Inn- Pelham Al. We take all our guest comments very important. We will work harder to make sure all our guest have a great stay.
3 out of 5
by A verified traveler

change the price on us

Posted Apr 6, 2016
Cons: I wrote above that I wouldn't recommend this hotel, however I would recommend with a warning regarding the confirmation of getting what you ordered.
I made my reservation as an AARP member, chose and paid fortwo rooms with two queen beds and non smoking, when we got there the desk attendant claimed we had two smoking rooms and did not read the fine print, blaming expedia for this. In order to get non smoking rooms he wanted more money, being tired and not in the mood for arguing we paid the extra and next time I will print the agreement.
Comment from Hotel Management
Apr 14, 2016 by Lisa J., Hotel Management
Thank you for taking the time to leave a comment. I was sorry to see that you had a problem with your reservation. I would like the chance to get to the bottom of it, but I would need some information from you. I apologize if the hotel staff made a mistake & I would love the chance to make it up to you. Thank You.
4 out of 5
Recommended
for Everyone
by A verified traveler from E, Tennessee

King bed for 1 person

Posted Feb 25, 2016
My room was very clean & very close to what I was in town for so it fit my needs & my price very well. Would definitely stay there again!
Comment from Hotel Management
Mar 29, 2016 by LJohnson, Hotel Management
Thank you for taking the time to review your recent stay at the Ramada Inn- Pelham Al. We are so happy to see your found the hotel very clean and enjoyed your stay. We hope to see you very soon on your next stay in Pelham Al .
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 9, 2016
Nice hotel, not the best but you get what you pay for.
Comment from Hotel Management
Feb 12, 2016 by LJohnson, Hotel Management
Thank you for reviewing your recent stay at the Ramada Inn- Pelham AL. We are happy to see you had a nice stay. We hope to see you very soon on your next visit to Pelham AL.
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Posted Dec 1, 2015
Close to l-65. during rush hour some highway noise but none at night. great bed and breakfast has some choices all were good
Comment from Hotel Management
Dec 3, 2015 by LJohnson, Hotel Management
Thank you for taking the time to review your recent stay at the Ramada Inn- Pelham Al, We are happy to see you enjoyed your stay and the new breakfast choices we offer. Hope to see you very soon.