Ratings based on 350 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from b

Very comfortable

Posted Jul 15, 2017
We stayed for a long weekend. The hotel staff was friendly. The room immaculate. Very comfortable, clean, quiet. Great breakfast with fruit , eggs, yogurt. Great choices!! Even hard boiled eggs. Really enjoyed our stay ! Would definitely stay here again.
Comment from Hotel Management
Jul 17, 2017 by Whitney, Hotel Management
Linda, I am delighted that you enjoyed your stay and we look forward to having you back! Thank you for sharing your kind thoughts! They are much appreciated.
2 out of 5
by A verified traveler

Disappointing stay in Birmingham.

Posted Jul 3, 2017
Pros: The suite layout was a nice feature.
Cons: See my experience above.
Location: Downtown location. Accessible to I-65 but nothing really in the area besides university buildings. Drove 10 miles to get to decent shopping / food.
Upon arrival at the site, the staff couldn't find my Expedia reservation. I had to spend 15 minutes trying to find my confirmation, which I eventually had to obtain by calling Expedia support. The staff eventually found my reservation with my last name as Jr. and my first name as my full name. As we checked in, I found out that parking in an open parking lot had an unexpected additional $11.95 charge (plus all the stupid taxes). As we walked into the room, a very strong smell of cleaning chemicals permeated the entire suite. The bed was uncomfortable. The breakfast could be consider intermediate continental at best. At the prices charge by this hotel, I expected much better. I could have stayed an Embassy Suites and gotten better service that this one. We will NOT be returning to this hotel.
Comment from Hotel Management
Jul 12, 2017 by Whitney Davis, Hotel Management
I am so sorry to hear that your stay did not meet expectations. Thank you for taking the time to share your thoughts and please know that they will be taken under advisement and shared with our staff.
2 out of 5
by A verified traveler from o

Hotel staff not knowledgeable

Posted Jun 9, 2017
Experience was not Residence Inn Standards. Old hotel not well kept.
Comment from Hotel Management
Jun 12, 2017 by Whitney, Hotel Management
Dear Like to Travel, we are dismayed to hear your experience did not meet the exceptional service that is expected of Residence Inn. We understand that the maintenance and upkeep of our property is of utmost importance and completed a full renovation in May 2017. We hope that you will give us another try when the opportunity presents.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to all the things! :)

Posted May 20, 2017
Pros: Cleanliness.
Cons: $6 soda cans were a bit much!
Location: Groceries, food, booze...
Clean, nice views, super friendly room-service; I'd stay here again!
Comment from Hotel Management
May 23, 2017 by Whitney, Director of Sales, Hotel Management
Thank you for sharing your experience! Please do stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Everett, WA

great place to stay

Posted May 16, 2017
really my stay there. very clean and neat, great service, and everything worked well.
Comment from Hotel Management
May 17, 2017 by Whitney, Hotel Management
David, we were so happy to have you with us! Please stay again! We would love to see you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely room, good location

Posted Apr 23, 2017
Had a nice stay here, checked in a day early and they were very accomodating. Only issue was the parking Friday evening.
Comment from Hotel Management
Apr 24, 2017 by Whitney, Hotel Management
Thank you, Clare! We appreciate your business!
4 out of 5
by A verified traveler

Posted Apr 12, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017
Thank you for the 4-star review! We appreciate you choosing Residence Inn Downtown Birmingham at UAB.
3 out of 5
by Bellene

Posted Apr 10, 2017 on Hotels
There was some construction going on that was noisy and very disturbing
Comment from Hotel Management
Apr 17, 2017
Hi Bellene. We truly appreciate your business and apologize for any inconvenience you experienced while we enhance our product. We hope to have you back with us upon completion!
5 out of 5
Recommended
for Everyone
by A verified traveler from Flowery Branch,GA

Close to downtown Birmingham

Posted Apr 3, 2017
Pros: Location
Cons: Parking
Location: Close to restaurants(LIttle Five Points), UAB campus, the Botanical Gardens and the zoo
The hotel is under remodeling. Our suite was very nice,plenty of room. The staff was friendly and helpful. The breakfast was good with plenty of choices. It can be difficult to find parking. This is not the first time staying here while visiting my daughter at UAB and I'm sure it will not be our last.
Comment from Hotel Management
Apr 3, 2017 by Whitney , Hotel Management
Hi Robert! Thank you for choosing Residence Inn Downtown Birmingham at UAB when visiting your daughter! We are so very happy to have you and look forward to many more visits.
5 out of 5
by Beverly

Posted Mar 21, 2017 on Hotels
It was an awesome experience.
Comment from Hotel Management
Mar 28, 2017
Beverly, thank you so very much! We loved having you here with us! Hope to have you back very soon!