Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Posted Nov 29, 2016
Friendly and helpful staff, and a nice property! Great location too.
5 out of 5
by A verified traveler from AL

Really good place to stay

Posted Nov 24, 2016
The staff at this hotel were some of the most courteous that I have ever dealt with. The hotel is very easy to navigate. The room itself was very comfortable, and the temperature settings, unlike many other hotels I have experienced, allowed for complete room comfort.
3 out of 5
by A verified traveler from US

Posted Oct 20, 2016
Location: The location is in the middle of the 5 points area. There are plenty of nice places to eat and all within walking distance.
The room was a good size and on the surface was clean. The carpet needs cleaning and in the bathroom the caulking was moldy and needs to be taken out and new caulking applied. The wall paper around the tub should be replaced with a fiberglass wall so that it doesn't produce mold. The base boards on either side of the sink cabinet were caked with dust and hair. the bed was very nice and big and comfortable. One of the shades on one of the shades would not pull up. The hotel was in a great location with plenty of places to eat nearby. Parking was a problem even the process of checking in. The hotel was supposedly renovated in 2006/200\, but needs to be redone again.
Comment from Hotel Management
Nov 14, 2016 by Rne, Hotel Management
Thank you so much for the review! And yes, we have huge renovation planned in January with a new flag...we are very excited and hope you will come and visit when done!!
5 out of 5
by A verified traveler from US

Nice anniversary getaway

Posted Oct 18, 2016
Pros: The room was beautiful and comfortable.
Cons: Parking is in the garage behind the facility and valet is hard to see when you first arrive.
Location: It is in the heart of five points, several bars and restaurants in the area. Close to UAB hospital, and a short drive to the summit.
Hotel was wonderful, very clean and comfortable, they even decorated with rose petals and champagne for our anniversary! Parking situation is a little lacking, but valet was wonderful. Close to many bars and restaurants (excluding sundays, most are closed) will definitely stay there again and recommend to friends. Enjoy!
Comment from Hotel Management
Nov 14, 2016 by renee, Hotel Management
Thank you!! So glad you enjoyed your anniversary~
5 out of 5
by A verified traveler

Historic hotel in the perfect location!

Posted Oct 17, 2016
Pros: Location!
Cons: The bar didn't stock ginger ale so I couldn't get my favorite drink, but the bartender made a good Bloody Mary instead.
Location: So many restaurants! Highlands,Chez FonFon,Buck Mulligan's for true Irish food,Ocean,5 Point Public House,World of Beer, Original Pancake House...
Enjoyed a perfect mini stay-cation at The Hotel Highland! There's so much to do within walking distance of this hotel. Really appreciated the list of suggested dining locations provided at check-in. We were able to valet park and didn't need our car again until we checked out three days later. Everyone on staff was friendly and made sure we had a phenomenal stay. The valet, the desk clerk, the bartender, housekeeping--they were all fabulous. The room was larger than I expected, nice bed linens and towels, and we had a great city view from one side of the room.
Comment from Hotel Management
Nov 14, 2016 by Renee, Hotel Management
That is awesome!! Thank you for the great review!!
4 out of 5
by A verified traveler from nj

Nice

Posted Oct 10, 2016
Pros: Super friendly
Cons: Paid for parking; breakfast fair; no mini frig
Location: Lots to do
Very happy good choice noisy in am due to workers outside and loud band across street
Comment from Hotel Management
Nov 14, 2016 by Renee, Hotel Management
Thank you for the nice review!! See you again soon~
5 out of 5
by A verified traveler from Woodstock Ga.

The room was beautiful and the staff was fantastic

Posted Sep 18, 2016
The hotel decor was so unique and the staff was very friendly and accommodating. Our room was clean and the beds were comfortable. It was located close to restaurants and UAB.
Comment from Hotel Management
Nov 14, 2016 by Renee, Hotel Management
Thank you for letting us know about your stay! We look forward to seeing you again!
4 out of 5
by A verified traveler

Nice place to stay

Posted Sep 10, 2016
Nice hotel close to a number of nice restaurants. Parking garage behind hotel was easy to get into and out of.
Comment from Hotel Management
Sep 14, 2016 by renee, Hotel Management
Thank you!! We loved having you and please come again soon!
5 out of 5
by Megan from Atlanta

Ded stay at the Highland

Posted Aug 29, 2016 on Hotels
The best experience I have ever had at a hotel by far. The staff all went well beyond any expectations I could have had. The room was beautiful, with an incredible view. We will absolutely be back.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you~
5 out of 5
by A verified traveler

In town for a course.

Posted Aug 17, 2016 on Orbitz
Pros: Comfortable room, good location and really nice breakfast.
We stayed at this same hotel four years ago (then the Pickwickian). Good location for UAB medical center and some restaurants/bars very close by. Nice for a night. Seemed to be a large homeless population in the area so don't know how safe walking around this area would be at night but we had no problems.
Comment from Hotel Management
Aug 18, 2016 by Renee, Hotel Management
It is a big change from the Pickwick.....we hope you like the changes!! Please come again and thank you for the awesome score!! Have a great day!