Exterior
Check availability

Reviews of The Redlands

3 out of 5
The Redlands
Church Lane, Solihull, England

Reviews

8.2

Very Good

Rating 10 - Excellent. 59 out of 137 reviews" "
Rating 8 - Good. 46 out of 137 reviews" "
Rating 6 - Okay. 17 out of 137 reviews" "
Rating 4 - Poor. 9 out of 137 reviews" "
Rating 2 - Terrible. 6 out of 137 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Colin

Liked: Amenities
Warm clean and comfortable stay
Stayed 1 night in Mar 2024

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really close to the arena, staff were friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Maddie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Not value for money
Not impressed. Nowhere to hang coats or clothing as no wardrobes or coat hooks at all, hardly any space to put your belongings, door to bathroom would not close, toilet kept running after flushing which needed constant resetting, radiator was cold as not turned up before we arrived, host didn't explain anything about the WiFi i.e. the code or password, no mention about tea facilities or that there was even a microwave available when I viewed the place on line. There were no leaflets about the local area in the way of restaurants or other eating establishments, nowhwere to place your washing gel and shampoo bottles in the shower cubicle which for me was too small. Coulld barely move to wash. Too little for the money I paid. Only one good thing was that the mattresses were comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

PETER

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Barney

Traveled with group
Liked: Cleanliness, room comfort
Does what it say's on the tin. Clean & comfortable;e. the hosts very helpful. Good option for airport stays. Uber & taxi's in easy reach.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the NEC. Plenty of parking and plenty of eating options at the NEC
Stayed 1 night in Nov 2019

6/10 Okay

Gerry

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

Francesca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Very comfortable. Very friendly and polite staff. Good breakfast. I would stay again.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book at this hotel...it has no guest rooms.
Not as described. It’s not a hotel. Does not have guest rooms. It has garden sheds. Owner refused my refund on request
Stayed 1 night in Oct 2019

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hi The hole experience of the overnight stay with breakfast next morning was all Very good with very nice and clean room breakfast area was also clean And well presented
Stayed 1 night in Jun 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Loved our stay, very close to NEC. Owner's were new to the business, they made us very welcome and was eager to please. New owner's are in the process of updating/improving an already great B & B. Qould definitely recommend.
Stayed 1 night in Jun 2019

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ended up sleeping in the car, not good!
Arrived at the “hotel’ which looks like a very impressive building but on checking in was to find that the rooms are small shallots which look like summer houses in the garden. The room was small but comfortable with a small en-suite. The tv reception eas very poor from the indoor aerial and most of the power in the room was supplied from a 4 plug extension cord from a damaged plug, plugged into a single socket in the wall. In the evening, it was clear that the walls were very thin as I could clearly hear the guests next door. After a long day I went to sleep - unfortunately I have a tendency to snore a little which was obviously heard by the guests next door, who hammered on the wall to make a noise that woke me up and resonated around the entire room like it was a cave. This continued to happen three or four times until at around 01:30 when I got up (partly out of frustration of being woken up every time I went to sleep and party out of fear as it sounded like the people next door we’re about to come through the wall) to find that the electric sockets no longer worked so could not boil the kettle. I the left the room and went to sleep in my car. The next morning I checked out but refused to give me any refund claiming that it would need to be done through Hotels.com - even though I paid at the hotel not online.
Stayed 2 nights in Jun 2019

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2019

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort
Speedy check in, friendly staff. The new owners had only had the property for 6 weeks so quite new to the business and expect to update and make improvements to the cabin accommodation. We did not use the microwave or fridge but a useful addition to the room. Comfortable bed, clean, and the room adequate for our overnight stay. Excellent breakfast., freshly cooked and a large portion. Would visit again
Stayed 1 night in Jun 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people and place
Stayed here for event at NEC, owners lovely people, friendly but not intrusive, taxi to NEC only £6, would def stay again.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was a little surprised to see this venue. The house is a private residence. The staff were polite and welcoming and the room was clean. The room in which we stayed however was part of a converted double garage with a number of other ‘chalets’ in the garden. There were double glass doors leading directly into the room opposite which was the ‘office’ and the pathway leading to the car park area. I felt like a fish in a glass bowl. Short of drawing the curtains and turning on the light there was no choice or privacy. Breakfast was preordered by request of the owners - Sadly there was only sliced white bread . No pastries, croissant, rolls or brown bread at all. The cooked breakfast was fine.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Property in need of TLC and is probably ongoing as it is under new ownership. Close to airport, station and NEC. Service was very good, everyone was pleasant and willing to help.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by some lovely friendly owners who had taken over just 3 weeks ago! Although the property is In need of a little tlc pally and his family are getting things in place. Will definitely be returning. Breakfast was beautiful, although continental breakfast was very basic. Could do with having maybe a yogurt or some fruit and some fresh crusty bread. Otherwise was lovely x
Stayed 3 nights in May 2019

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good b&b nice quiet area
Stayed for one night for a concert at the resorts world arena.was a.convenient location just 5 mins in an uber. It was clean beds were comfy and the people that run it were very nice. Good breakfast too in the morning. It's perfect for the reasonable price we paid.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Trip to NEC
Well appointed for access to NEC and Airport. Easy to find on the sat nav. Quiet location. Owners recommendation for local dining was excellent. Room had all amenities. Decor a little tired but room and en suite clean. Huge breakfast.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Being honest the only thing going for this property at the moment is it being close to the NEC. . Good breakfast, lovely owner, who is moving out anytime soon . But the cleanliness is the worst i have ever stayed in . I am really sorry to have to post this,
Stayed 2 nights in Mar 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for an early departure from the airport
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Not a hotel, chalets/converted sheds. Middle of nowhere. Owner seems to have lost interest, dirty dining room.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Shirmey4, Caerpgilly CF38

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would def come back and stay..lovely rooms and owner very accommodating. Huge full english breakfast jn morning
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
I’m not sure what category you would place the Redlands into but Hotel and Guesthouse are definitely no’s and even Bed & Breakfast is pushing it a little. Firstly, they provide no shuttle or other transport to & from the house. This is VITAL to know if you come to the NEC/Airport by public transport. The Redlands is a 10 minute taxi away up a very dark non pathed road. Walking anywhere is not really an option, which is a shame as its actually probably only a 10 minute walk away from the NEC as the crow flies. It is a very nice looking house, which was in complete darkness when we arrived at 6pm with a crudely written note on the door saying check in is at 3PM. We were a bit worried as we had just let the taxi go but eventually an elderly lady appeared at the side gate and ushered us into the house by the kitchen, which also doubled as the reception/her desk. The kitchen didn’t inspire confidence to start with, as it looked very unkempt and not as clean as you’d expect for a place serving food to paying customers. After parting with £160 for 2 nights, we were then taken back outside and down the garden towards a garage. This turned out to be our accommodation, a converted garage. It was very small and barely had room for a rather disappointing Argos bed and mattress. The bed linen although appearing clean, definitely had seen better days. The ensuite was small but functional although when on the toilet, you were close to being scalded by the radiator, which had to be keep a
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
cheap but not cheerful
good value hotel post visit to NEC. rather small sleeping accommodation. bed side light did not work. when arrived house in darkness then owner appeared good standard huge breakfast at rather too early on a Sunday. no decaf have medical problem and no veggie options. but went out for amazing curry in evening
Stayed 1 night in Nov 2018

10/10 Excellent

Susan, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under flight path but otherwise quiet location in beautiful garden
Stayed 2 nights in Nov 2018

10/10 Excellent

Megan, Halifax

Liked: Staff & service
Very comfortable hotel. Lovely breakfast. Good value for money.
Stayed 1 night in Oct 2018

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Alyssa, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay for a night or two
Rooms are chalet style a bit tight for space inside but o.k for short stays and close to the NEC of which we used it for. Its basically someones house with the chalet style rooms in the back garden. Ours was en suite bathroom. Despite other reviews our TV worked perfectly. Breakfast you walk through the kitchen in the house to the dining area and breakfast was cooked perfectly. the land lady very friendly and got to meet the famous dog on arrival. Very friendly dog. I had an Expedia voucher so price was reasonable. Might be a but high price but still very nice all the same. Even though its expensive I would still recommend this place to others to stay.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Delightful stay, perfect full English breakfast. Brilliant.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact but clean and convenient
5 minutes to Birmingham Airport and NEC with taxi/Uber. Compact but clean with a massive breakfast! Good value.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very welcoming.
Very welcoming. comfy bedrooms with own entrance. breakfast very good. Lovely owner.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It is close to the airport and it is a quiet
It is a nice place but the twin bed is not recommended for all. One big bed with good mattress may not pain the backside like I experience. Nice staff and clean place, heating good. It is very ok outside the bed issue.
Stayed 2 nights in Jan 2018

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quirky, in a nice way, B&B. The rooms are chalet type accommodation nicely appointed and the breakfast was great. The owner directed me to a lovely Gastro Pub only 5 min drive away with excellent food and service at a reasonable price.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt very welcome. Room was very comfortable. Breakfast was outstanding
Stayed 1 night in Nov 2017

10/10 Excellent

cj, armitage staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay at Redlands guesthouse
Great room brilliant food. Lovely welcome by staff. Great house and grounds.
Stayed 1 night in Oct 2017

8/10 Good

Garielle, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport and NEC
Pleasant guest house, rooms are outside, individual log cabin type. Very short walk to main house for breakfast. The room was pleasant enough, en suite facilities, to, coffee etc and microwave. Nice and warm too. This is clearly someone's home asyou walk through the family kitchen with obvious signs of ongoing everyday life to enter the dining area. Full English breakfast was good,dual choice of cereals, fruit etc. For the price, this was pleasant accommodation. The best point, which was the purpose of the visit, is its proximity to the NEC and the airport, both only 4/5minutes away.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate facilities
Nice little B & B . Idealy situated for the NEC complex . Which was what we were there for . Lovely breakfast . Room rather small . But served the purpose .
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Highs and lows
Thankfully an excellent breakfast mostly made up for a very uncomfortable night in a very small room with very noisy beds on a very hot night with heating that couldn't be turned off.
Stayed 1 night in Jun 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Right Next to the NEC
The hotel is excellent and is 7 mins from the NEC and it seems to be full of people attending events there. Very handy and a nice pub very nearby

6/10 Okay

FutureKarlos, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Adequate
Room was small, quite dusty. Some of the lights did not work. Bed was very creaky. Breakfast was disappointing.

4/10 Poor

keith

Disliked: Room comfort
misrepresentation
The building in the advert is not where you will stay. The accommodation consists of a prefabricated hut in the garden which is so small two people are unable to pass between the wall and the bottom of the bed.The only place to sit is on the bed.The TV is in keeping with the room and is slightly bigger than a phone. The local pub which is described as nearby is a £5 taxi ride away. Travel to and from the NEC will cost you £8 each way. The place is actually a B&B . This is my personal opinion and my advice is don't unless you are desperate.