Ratings based on 162 Verified Reviews

3.6 out of 5
76% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from GEORGIA

Location is convenient for any event in downtown

Posted Sep 23, 2016
Pros: Location.
Cons: NO
Only spent one night.The quietness was very helpfull for a good night of sleep.
4 out of 5
by A verified traveler

Posted Aug 28, 2016 on Hotels
no where to eat after 9 or 10 at night. waited on person to come to door after ringing the bell 12 minutes,then I called, heard the phone and they still took too long, they eventually answered after 5 minutes and still managed to wait an extra 10 minutes. Thank God my reservation was pulled by the previous host when I called and said I would be checking in late, because she might have taken hours for that.
2 out of 5
by A verified traveler from Philadelphia, PA

Never again

Posted Jul 28, 2016
Pros: The water was hot and the view was beautiful
Cons: CLEAN THE ROOMS
Location: Right next to Birmingham airport,
Booked this hotel for its safety and I really wish I didn't. I checked in at 9pm and left at 2am. Let's start with the room... at first glance it looked ok..l and then I started seeing everything... Stains of unknown origin all over the couch and chair.. What looked like dried snot in the walls... I was so tired as we had just driven from North Carolina and was exhausted, and as the bed sheets were clean I wanted to sleep. Unfortunately I couldn't. The bed sloped so felt like I was falling off, and then the sneezing started.. I finally gave up any hope of sleeping, got in the Shower - where I found more unidentifiable dried objects stuck against the wall. I couldn't get out of their soon enough. There was only one staff member on duty and she had no customer service skills... It was overall disappointing.
5 out of 5
by Donald

This traveler left a rating score only Posted May 28, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 8, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 8, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 8, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 24, 2016 on Hotels
2 out of 5
by tricia R. from Palmdale

Hair on both bed covers toilet not clean and shut

Posted Mar 31, 2016 on Hotels
I stayed Becus I had already paid online but the room was ok except the hair on both bed covers toilet not clean and shuttle service wasn't on time
1 out of 5
by donald

This traveler left a rating score only Posted Mar 20, 2016 on Hotels