Ratings based on 121 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Very helpful and friendly staff. Clean rooms Great rates Military friendly Great complementary breakfast time Would be better with a small workout facility Not sure if gym next door is free for guests
Comment from Hotel Management
Nov 21, 2017 by Amit , Hotel Management
Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future. FYI Gym next door is free for all the guest 24/7. All the Best!! Amit
3 out of 5
by A verified traveler from Toronto

Average hotel

Posted Oct 30, 2017
Our room was on the ground floor and its floor looked old and dirty in some areas. Overalll the room needed to be painted again. We could clearly hear the person of the room over us when he or she was walking in the room. Poor phonic isolation. The hotel is close to a railway that Is disturbing during the night when trains go by.
Comment from Hotel Management
Nov 2, 2017 by amit, Hotel Management
Hello, Thank you for taking the time to tell us about your experience at the Irondale, AL - PLUS Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.
2 out of 5
by A verified traveler from Alabama

Not what I expected

Posted Oct 25, 2017
Pros: There were plenty of pillows on the bed & were comfortable. The young lady at the desk was very knowledgeable, efficient, and helpful.
Cons: The amenities in the room, such as a quieter AC and a refrigerator that cooled, & more local information for restaurants.
Location: The hotel was easily accessed from the interstate within many restaurants. However, there was no information in the room for places to eat.
Great staff, very nice & efficient. However, the room had been recently remodeled and I did not like the flooring, engineered wood. It was cold and slick. Also, there was no table and the chair only had a one inch cushion on the bottom and no padding on the back. It was the hardest, most uncomfortable chair to sit in I have ever experienced. The air conditioner was very loud even on the lowest fan setting & the refrigerator was not cold. The bed was not very comfortable either. The mattress was not firm, nor soft. Also, there was no information concerning nearby restaurants. This was not up to the level of other Red Roof Inn rooms I have stayed in.
Comment from Hotel Management
Oct 30, 2017 by Amit, Hotel Management
Hello, Thank you for taking the time to tell us about your experience at the Irondale, AL - PLUS Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Oct 17, 2017
Reasonable room. A bit pricey for a Red Roof In. Pool out of service. However, very friendly staff and a good bed. breakfast was not bad.
Comment from Hotel Management
Oct 20, 2017 by Amit, Hotel Management
Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future. All the Best!! Amit
4 out of 5
Recommended
for Everyone
by A verified traveler from Downsville La.

Clean quiet and convenient

Posted Oct 17, 2017
Staff was very attentive, we really enjoyed our stay at this hotel
Comment from Hotel Management
Oct 17, 2017 by Amit, Hotel Management
Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future. All the Best!! Amit
5 out of 5
Recommended
for Everyone
by A verified traveler from Union, Kentucky

Wonderful stay om Birmingham, AL

Posted Oct 2, 2017
Pros: Breakfast was very good at the hotel. It was quite, and the water pressure in the shower will hit the spot. I would stay again on my next trip.
Cons: N/A
Location: It was easy to get from place to place. Great shopping and places to eat near by.
The staff at Red Roof Plus in Birmingham were great. Night desk clerk Troy was great with information on shopping at the local sports appeal shops, food, and the culture of people- BAMA fans and Auburn fans. We researched different alternatives to getting to the Ole Miss vs Bama game and just drove to University Mall and took the shuttle to the stadium.
Comment from Hotel Management
Oct 2, 2017 by Amit, Hotel Management
Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future. All the Best!! Amit
4 out of 5
Recommended
for Everyone
by A verified traveler from Prattville, AL

great stay

Posted Sep 28, 2017
Stayed one night, felt safe and comfortable Great experience and would definitely stay again
Comment from Hotel Management
Sep 29, 2017 by Amit, Hotel Management
Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future. All the Best!! Amit
2 out of 5
by A verified traveler from urbana IL

Disappointing

Posted Sep 17, 2017
Not terrible, but not great.. for the most part, completely unremarkable.. I wouldn't be able to recommend this hotel, but it wasn't scary. I noticed they were renovating, I do hope they hadn't already done my room.
Comment from Hotel Management
Sep 19, 2017 by Amit , Hotel Management
Hello, Thank you for taking the time to tell us about your experience at the Irondale, AL - PLUS Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
It was a good experience. Clean, friendly, convenient, good breakfast.
Comment from Hotel Management
Sep 15, 2017 by Amit, Hotel Management
Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future. All the Best!! Amit
3 out of 5
by A verified traveler

Updated room, but exterior needs a lot of work

Posted Sep 5, 2017
The check in process took a while, I believe they were training a new person which is fine but it was awkward standing at the counter for almost 10 minutes in silence. Normally a lot of hotel staff will make you feel welcome as you come in and I didn't get that feeling. The exterior of the hotel needs a lot of improvement, there were areas that smelled horrible I assume because of trash not taken out. The parking lot looked as if a bad storm had just come through as there was a lot of debris. The room was actually surprising compared to the exterior. It was pleasing, the bed was a little stiff but it did the job. I was overall pleased with our stay until I found dirty underwear left from the precious person left in the bathroom the morning we were leaving. I assume the price was high because we stayed on a holiday weekend but I would say definitely not worth the $80 price tag we paid. Once a little bit of work is done it can be improved.
Comment from Hotel Management
Sep 8, 2017 by amit, Hotel Management
Hello, Thank you for taking the time to tell us about your experience at the Irondale, AL - PLUS Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.