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Reviews of Holiday Inn Express Hotel & Suites Bishop, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Bishop, an IHG Hotel
636 N Main St, Bishop, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 403 out of 960 reviews" "
Rating 8 - Good. 336 out of 960 reviews" "
Rating 6 - Okay. 139 out of 960 reviews" "
Rating 4 - Poor. 43 out of 960 reviews" "
Rating 2 - Terrible. 39 out of 960 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tawny, Mission Hills

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and i stayed here, the room was clean and quiet. Thank you very much, will stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Jill

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

David or Maryellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elevator would be nicer if it was near the lobby where check in is done.
Stayed 1 night in Apr 2024

10/10 Excellent

William, Sparks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night passing through. No complaints. Breakfast started early which was appreciated since we were hitting the road early. I believe it started at 5:30am. Overall, good stay!
Stayed 1 night in Mar 2024

10/10 Excellent

mark

nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Marla

Stayed 1 night in Mar 2024

8/10 Good

suann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. Our room was a one bedroom suite that we did not expect and was really great. The fee of 22.85 for parking was very disapointing.
Stayed 1 night in Mar 2024

6/10 Okay

Zikuan

Liked: Cleanliness, amenities
Parking spot is very limited and it's $20 per night!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the city park.
Stayed 1 night in Mar 2024

8/10 Good

Ann, Marietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The $20 charge for parking was an unpleasant surprise.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor and Jacuzzi and pool
Stayed 1 night in Feb 2024

8/10 Good

Erik, Northridge

Traveled with family
Liked: Amenities
Nice and clean
Stayed 2 nights in Mar 2024
Response from Trese on Apr 2, 2024
Thank You

10/10 Excellent

JEANKOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place.
Stayed 2 nights in Mar 2024
Response from Trese on Mar 16, 2024
I am glad our hotel was convenient for your stay. We hope to see you again in the future

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with a family.
Stayed 1 night in Mar 2024
Response from Trese on Mar 16, 2024
I am glad you and your family had a great stay. We hope to see you again in the future

10/10 Excellent

Sahira, Wilmington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It was super clean and super comfortable. Customer service was amazing and very helpful.
Stayed 2 nights in Mar 2024
Response from Trese on Mar 16, 2024
Thank You Sahira,I am so happy you loved your stay.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good service
Stayed 2 nights in Feb 2024
Response from Trese on Feb 27, 2024
I am so happy you found the service good. We hope to see you again

10/10 Excellent

McKena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that it was an easy check in, and the stay was quiet.
Stayed 1 night in Feb 2024
Response from Trese on Feb 27, 2024
Thank You

10/10 Excellent

Melissa, Whittier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Breakfast was very good, too
Stayed 1 night in Feb 2024
Response from Trese on Feb 25, 2024
Thank You

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel surrounded by some very nice local businesses. I would definitely come back
Stayed 1 night in Feb 2024

4/10 Poor

Teryn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Trese on Feb 8, 2024
I am so sorry to see your stay was not a 5. I would be interested in knowing what caused the low score?

10/10 Excellent

Dave, Atascadero

Liked: Cleanliness, staff & service, property conditions & facilities
Big TV!
Stayed 1 night in Jan 2024
Response from Trese on Feb 8, 2024
Glad you enjoyed the tv

6/10 Okay

Melissa

Stayed 2 nights in Jan 2024

10/10 Excellent

Sara

Stayed 1 night in Jan 2024

6/10 Okay

Randy

Personally I think it’s a rip off to charge $ 20 per night for parking ! This is a Highway 395 hotel/ motel with self parking for 100 plus ! They quote you a $ 159 rate , $ 20 parking , $ 21.60 occupancy tax , tourism tax $ .35 , BTDI $ $ 3.60 ! Just inform your guest’s of what is the true charges and let them make the decision ! 4 night stay $ 822.00
Response from Trese on Feb 8, 2024
Hello Randy,Unfortunately, we are a small hotel with very limited parking. Due to the small parking area we do charge the parking fee. The taxes charged are not our choice as they all are required and go to the government agencies that we are required to send them to. I do hope that besides the parking fee you had a great stay.

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Trese on Feb 8, 2024
Thank You Alfonso

6/10 Okay

Alexander

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Indoor Pool in Bishop
Spent the night traveling south from Reno to LA. Comfortable if a little well used. The pool was a hit with our kids (the main reason we picked the hotel). Staff were friendly and helpful. The room was fairly quiet and, thankfully, dark.
Stayed 1 night in Jan 2024
Response from Steve on Jan 17, 2024
Hello Alexander,Thank you for your Feedback, We use feedback like yours to help improve our hotel and help our staff know what we can do better for our hotel and guests for the next visit. Glad the kids enjoyed the indoor pool. We hope to have you guys stay here with on your next visit thru Bishop CA, Have a great day and a Happy New Year!

4/10 Poor

Christina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying Somewhere Else
Most expensive hotel in town and not worth the extra cost. Best part is breakfast. Saw five dogs during my checkin - some off leash. Room was relatively clean but dated. Window heater was loud. Wall thermostat did not work. Only on elevator at the far end of hotel. It’s a trex.
Stayed 1 night in Jan 2024
Response from Steve on Jan 15, 2024
Hello Christina,I appreciate your feedback about your recent stay but I also apologize for unenjoyable stay at our hotel, We will take this review and fix our mistakes . We hope one day you can give us a second chance so we can hopefully make it a better stay ! If there is anything else I can do for you or have any questions just give us a call at (760) 872-2423Have a great day and have a happy new year-Steven S.

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would stay again. Clean. Friendly staff. Accomodating because I wanted a top floor and they gave me a first floor initially and moved me without hassle.
Stayed 1 night in Jan 2024
Response from Steve on Jan 17, 2024
Hello Christina,We are over thrilled to hear that you enjoyed your stay with us here at the Holiday Inn Express, Bishop CA. We use reviews like yours to show our employees that our guests enjoy their stay and that going out of the way for our guests to make them happy and comfortable with their requests goes a long way for our guests. Thank you for your feedback and We'd LOVE to have you stay with us again, anytime.Have a great day and a Happy New Year!

8/10 Good

Cynthia

Stayed 1 night in Jan 2024
Response from Steve on Jan 16, 2024
Dear CynthiaThank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We just wanted to know what we can do to make this a 10/10 stay for you? We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

6/10 Okay

yijiung

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was a bit shocked at how strong the smell of the hotel was. I guess having a pool is nice but the stench of clorine plus who knows what made walking in the hallways difficult
Stayed 2 nights in Jan 2024
Response from Trese on Jan 14, 2024
I am so sorry the smell of our indoor pool and hot tub were strong. Thank you for bringing this to my attention. I hope the rest of your stay was better.

8/10 Good

Carlos, Sun Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot pool
Stayed 2 nights in Dec 2023
Response from steve on Jan 16, 2024
Dear CarlosThank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future and enjoy our Good hot pool!.Again, thank you for choosing Holiday Inn Express Have a great day!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk Was very helpful
Stayed 1 night in Dec 2023

10/10 Excellent

kimberly

Stayed 2 nights in Dec 2023

10/10 Excellent

MYUNGHEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Steve. on Jan 16, 2024
Dear Myunghee,Thank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressHave a great day!

10/10 Excellent

Patty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay here and the amenities were great Free Full Breakfast and heated pool and hot tub was a bonus.
Stayed 1 night in Dec 2023
Response from steve on Jan 16, 2024
Dear Patty,Thank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Terrible

seungdo, los angeles

Stayed 1 night in Dec 2023

8/10 Good

Steve

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from steve on Jan 16, 2024
Dear SteveThank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We just wanted to know what we can do to make this a 10/10 stay for you? We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel stay for the weekend. Second time staying there and always satisfied with our stay.
Stayed 1 night in Dec 2023
Response from Steve on Jan 16, 2024
Dear ManuelThank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future we love having you here!.Again, thank you for choosing Holiday Inn ExpressHave a great day and a happy new year !

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2023
Response from steve on Jan 16, 2024
Dear Thomas,Thank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressHave a great day and happy new year !

8/10 Good

Kaleb

Stayed 1 night in Nov 2023
Response from steve on Jan 16, 2024
Dear Kaleb,Thank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressHave a great day and happy new year !

10/10 Excellent

Lisa Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very quiet and clean !
Stayed 2 nights in Nov 2023
Response from steve on Jan 16, 2024
Dear Lisa Marie,Thank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressHave a great day and happy new year !

10/10 Excellent

Erin, Beaverton

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. Very clean rooms and bathrooms. Nice staff and the first floor is pet friendly!
Stayed 1 night in Nov 2023
Response from Steve on Jan 16, 2024
Dear Erin,Thank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future with your pet.Again, thank you for choosing Holiday Inn Express Have a great day and happy new year!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from steve on Jan 16, 2024
Dear JaniceThank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressHave a great day and happy new year !

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Steve on Jan 16, 2024
Dear Keith,Thank you for taking the time to tell us about your experience at Holiday Inn Express BISHOP.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressHave a great day and happy new year !

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023