Ratings based on 137 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Location was great - right on the beach

Posted Oct 30, 2017
Pros: Location
Cons: Customer service - be honest and respectful of the customer when dealing with issues raised
Location: Easy reach of cape town and right on the beach
dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great Location!!! Very beautiful

Posted Oct 9, 2017
Awesome view of Table Mountain. Staff is amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, MB

Beautiful location on the beach.

Posted Aug 17, 2017
Pros: Room was large and clean.
Cons: Wi-fi.
View from our room was the beach. Free shuttle available to take you to the Victoria and Alfred Water Front. Lounge and restaurant in the attached hotel. Travel coordinator there too.
Comment from Hotel Management
Aug 21, 2017 by Salome, Hotel Management
Dear guest Thank you for your feedback - we are pleased that you enjoyed your stay. We are continuously working to try and improve our WiFi service. Kind regards Salome
5 out of 5
Recommended
for Everyone
by A verified traveler from Pataskala, Ohio USA

Posted Jul 28, 2017
Two bedroom apartment had lots of room and 2 bathrooms were convenient. We had a great view from our balcony. It was in a good location. Thai restaurant within walking distance. Easy pick up and drop off location for Uber drivers. Easy to get to City Centre and all other sight seeing locations.
Comment from Hotel Management
Jul 31, 2017 by Salome, Hotel Management
Thank you for your feedback. We are happy that you had an enjoyable stay!
5 out of 5
by Linda

Linda from California

Posted Jul 10, 2017 on Hotels
Staff were excellent and friendly. Apartment was convenient to beach and central Cape Town. Free garage parking helpful. Washer/dryer made laundry easy. Like home away from home
Comment from Hotel Management
Jul 31, 2017
Dear Linda Thank you for your feedback. We hope to welcome you back to Sunstays some time in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from gauteng

Great stay

Posted May 18, 2017
Thanks had a lovely stay. Close to where you wantto be
Comment from Hotel Management
Jun 29, 2017 by Sunstays Team, Hotel Management
Dear Audrey Thank you for your feedback. We are pleased you enjoyed your stay.
4 out of 5
by Junae Diamond

Nice Beach Apartment!

Posted Mar 16, 2017 on Hotels
This hotel is literally on the beach, which is lovely! It was wonderful to wake up to the gorgeous African sunrise and to fall asleep to the beautiful African sunset. Upon booking, I was not aware that there were two different hotels at the same location. Our location could use updating, for our apartment did not have air conditioning, the Wifi service was very bad & the front door of our apartment had trouble closing. Overall though, the apartment was spacious, comfortable and clean. I spent a lovely afternoon at the spa at the hotel and had one of the best massages I have ever had! The restaurants on the premises are good as well and the ocean and mountain views are breathtaking!
5 out of 5
by Desire

Great view

Posted Mar 14, 2017 on Hotels
Awesome view. Lovely colors used for decor
4 out of 5
by mandie

Excellent service at the Sunstays apartments

Posted Jan 9, 2017 on Hotels
My stay at Sunstays was amazing . Rate will be 100%.Unfortunately the hotel staff wasn't welcoming and service at the bar was'nt very friendly and they attitude didn't make me feel welcome at first
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location

Posted Oct 21, 2016
Pros: Enjoyed the apartment, Enjoyed watching the view of the water from the room. A peaceful place.
Cons: Forgot to pick us up at the airport and front desk did not mention a word upon our arrival.
Location: V and A Waterfront