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SureStay Plus Hotel by Best Western Black River Falls

Star Rating
2.5 out of 5

Information

Reviews

3.7 / 5Good
413 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Jackson County Historical Society Museum
    3 min drive
  • Popular Location
    Sand Creek Brewery
    4 min drive
  • Restaurant
    Subway
    2 min walk
  • Restaurant
    Perkins
    2 min walk

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-10-22. Try updating your dates to see prices for your trip.

    About this area

    Black River Falls

    SureStay Plus Hotel by Best Western Black River Falls is located in Black River Falls. Travelers eager for a bit of culture can stop by Jackson County Historical Society Museum, while those wishing to experience the area's natural beauty can explore Wazee Lake Recreation Area and Lake Arbutus.

    What's nearby

    • Popular Location
      Jackson County Historical Society Museum - 3 min drive
    • Popular Location
      Sand Creek Brewery - 4 min drive
    • Popular Location
      Milt Lunda Memorial Arena - 4 min drive
    • Popular Location
      Jackson County Fair Grounds - 4 min drive
    • Popular Location
      Jackson Correctional Institution - 4 min drive

    Getting around

    • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 144 min drive

    Restaurants

    • The Orange Moose Bar — 1 min walk
    • The Orange Moose — 1 min walk
    • Subway — 2 min walk
    • Perkins — 2 min walk
    • McDonald's — 14 min walk

    About this property

    SureStay Plus Hotel by Best Western Black River Falls

    Along with an indoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free wired Internet in public areas, and free self parking are also provided. Other amenities include a spa tub, a 24-hour business center, and WiFi in public areas. All 141 rooms provide conveniences like refrigerators and microwaves, plus WiFi and flat-screen TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 0.00 per 24-hour period)
    • Available in some public areas: WiFi (USD 0.00 per stay), Free wired Internet

    Parking and transportation

    • Free self parking

    Food and drink

    • Free buffet breakfast available daily 6 AM–9:30 AM
    • 1 bar
    • Coffee/tea in common area(s)

    Things to do

    • Billiards/pool table
    • Fitness center
    • Indoor pool
    • Spa tub

    Family friendly

    • Cribs/infant beds (surcharge)
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Elevator
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Laundry facilities

    Languages spoken

    • English

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms
    • Conference space (4434 square feet)

    Outdoors

    • Picnic area

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Fireplace in lobby
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control (heating)
    • Cribs/infant beds (surcharge)
    • Linens
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathroom (partially open)
    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Where to eat

    • The Orange Moose Bar – Bar with a bar. Open on select days.
    • The Orange Moose – Bar. Open on select days.
    5 - Excellent
    113
    4 - Good
    159
    3 - Okay
    82
    2 - Mediocre
    38
    1 - Poor
    21
    3.9
    Cleanliness
    4.1
    Service and Staff
    3.7
    Amenities
    3.6
    Property condition

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

    Nice place

    The pool is nice, the rooms were great. The bar room was spacious with a pool table.

    Stayed 1 night in Oct 2019

    2/5

    The downfall of a once reliable getaway

    My wife and I were excited to stay here while enjoying the surrounding areas that the Black River Country has to offer. I have fond memories of the Best Western but it has been several years since I’ve stayed here. Unfortunately, the good old days seem to be over, unless this was an isolated incident of events. When we checked in we were pegged with an unadvertised $30 per night fee for having a dog. Ok, it happens, we were irritated but moved on. The room was small and stuffy and the bathroom floor looked like it needed to be mopped. The bedding was itchy and neither of us slept well either night. The hallways seemed dark and run down, like a dungeon. To cap things off, on Sunday morning the continental breakfast (which is nothing to write home about in the first place) was shut down immediately at 930am, and I mean immediately, even though there were people in line and the room was full of people eating. I was waiting for access to the waffle machine when the attendant suddenly unplugged it and took the batter. Juice, water, and milk was taken away immediately, again with people still in line. It was like she was rushing to clear the area. Worst of all, the attendant literally took my wife’s English muffin out of the toaster while toasting and threw it away! We didn’t even know how to react to that, unbelievably bad customer service no matter what time it is. We will be staying at other places during our future Black River country getaways

    Stayed 2 nights in Oct 2019

    4/5 Good

    I like having a restaurant and bar on-site. Friendly and helpful cleaning staff.

    Stayed 1 night in Oct 2019

    4/5 Good

    Love the statue of ellk. The pond and surroundings.

    Stayed 1 night in Oct 2019

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