Ratings based on 368 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from col hgts va

Posted Apr 27, 2017
Our hotel was great! We would stay there again if in area. The breakfast was a nice spread of food you had many choices. Top brand coffee, and tea's.
Comment from Hotel Management
Apr 27, 2017 by Ryan, Hotel Management
Thank you! We appreciate your business and hope your travels will bring you back our way again soon. Thanks for staying with Holiday Inn Express & Suites.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Very quiet and close to the university

Posted Apr 1, 2017
From the moment you arrive everyone is friendly and helpful. An added plus is the nature like setting.
Comment from Hotel Management
Apr 27, 2017 by Ryan, Hotel Management
Thank you for your business and your kind words. We hope to welcome you back to Blacksburg very soon.
5 out of 5
by Ali

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by Ryan, Hotel Management
Thanks for staying with Holiday Inn Express & Suites. We hope to see you again in the future.
5 out of 5
by A verified traveler

Posted Mar 24, 2017 on Hotels
The staff was very welcoming upon arrival. The location Ian under remodel in the lobby. A fresh new look!
Comment from Hotel Management
Mar 29, 2017 by Ryan, Hotel Management
Thanks for staying with Holiday Inn Express & Suites! We appreciate the feedback on our renovations and our service. We hope to welcome you back to Blacksburg very soon.
3 out of 5
by A verified traveler

Posted Feb 28, 2017 on Hotels
the elevator door was pretty loud and woke me up at night.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
We appreciate your business and regret that we could not offer a more peaceful night's sleep on this occasion. We hope to see you again in the future so that we might have the chance to provide a superior experience. Thanks for staying with Holiday Inn Express & Suites.
3 out of 5
by A verified traveler from baltimore

Under construction

Posted Feb 20, 2017
Lots of hotel construction in lobby during our stay. The hotel should have informed us of the unconviences prior to booking.
Comment from Hotel Management
Feb 23, 2017 by Ryan, Hotel Management
We appreciate you bearing with us during our renovations and regret any inconvenience they might have caused. We hope to welcome you back to our fully-renovated hotel very soon. Thank you for staying with us.
3 out of 5
by Frida

Convenient

Posted Feb 19, 2017 on Hotels
renovations were ongoing making it difficult at times.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
We appreciate you staying with Holiday Inn Express & Suites and bearing with us during our renovations. We look forward to welcoming you back for a more convenient stay in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jan 29, 2017 on Orbitz
Pros: The room was huge
Cons: Nothing really
Location: n/a
The hotel, staff and accommodations were wonderful. Pool was great. Breakfast was hot and fresh, replenished well since there were several high schools staying there for a sports competition. The only slight inconvenience was re-modeling that was happening on the first floor which was very dusty and noisy.
Comment from Hotel Management
Jan 31, 2017 by Ryan, Hotel Management
Thank you for choosing Holiday Inn Express & Suites and taking the time to share your experience with us. We appreciate you bearing with us during our renovations and apologize for any inconvenience you might have experienced. We look forward to seeing you in the future for a more peaceful stay.
4 out of 5
by Greta

Very enjoyable!

Posted Jan 24, 2017 on Hotels
The hotel was undergoing some renovations, but it didn't really affect us. Our room was nice and the shower was the best hotel shower I've ever had! The staff was awesome! Friendly and very helpful. It was a little expensive, but it was nice.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you so much for staying with us and taking the time to share your experience. We appreciate you bearing with us during our renovations and are pleased to hear that the impact was minimal. We appreciate the kind words about our team and hope to have the chance to host you again soon.
5 out of 5
by Jacqueline

Great value

Posted Jan 24, 2017 on Hotels
We were in town for a gymnastics competition and the hotel was full but the service was good, it was very clean (despite construction), and very nice room.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for choosing Holiday Inn Express & Suites. We appreciate you staying with us during our renovation and hope to welcome you back in the future.