Ratings based on 389 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Mill, SC

Great Visit

Posted Aug 30, 2017
Pros: The staff was fantastic. It's a newer hotel so still clean!
Cons: Breakfast is the typical hotel for a group fare but it was hot and the pancake machine is perfect.
Location: Easy access to 640 or downtown Blacksburg. Just away from campus but only a minute away.
We came for the weekend for new cadet parade and family time. We had a great room that helped with our overflow of people. The staff was very friendly and very helpful. We found a great restaurant thanks to their recommendation. They do have laundry facility, although we were all needing to use it so I went to the laundromat. Thanks for making a tough weekend a little easier!! We'll be back.
Comment from Hotel Management
Aug 31, 2017 by Ryan, Hotel Management
Thanks for staying with Holiday Inn Express & Suites! We appreciate you taking the time to share your experience with us and we can't wait to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2017
Cons: Extended breakfast hours!
Everything we needed to comfortably sleep 3-4 people and have room to "work" a little on the side. Helpful staff, and nice breakfast spread.
Comment from Hotel Management
Aug 31, 2017 by Ryan, Hotel Management
We appreciate your business and are grateful for your feedback. Please come again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fredericksburg VA

VTCC

Posted Aug 21, 2017
Pro: The hotel was very close to VT. Clean and comfortable. Great location and the staff were attentive and kind. We will go back. Con: Breakfast was mediocre.
Comment from Hotel Management
Aug 25, 2017 by Ryan, Hotel Management
Thanks for staying with us. We appreciate you taking the time to review your experience and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Hotel Close to VT

Posted Aug 19, 2017
Cons: The only area for improvement would be the selection of breakfast foods; maybe add some more healthy, whole grain choices.
All aspects of my large room were great! I was able to work from the room and access the campus easily to attend parts of my daughter's orientation. The bed and pillows were very comfortable as well. Staff was very friendly and helpful. The only area for improvement would be the selection of breakfast foods; maybe add some more healthy, whole grain choices. Thank you for a wonderful stay.
Comment from Hotel Management
Aug 25, 2017 by Ryan, Hotel Management
Thank you for taking the time to provide your valuable feedback. We really appreciate your business and would love to be your hotel of choice for Virginia Tech visits. Thanks for choosing Holiday Inn Express & Suites!
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Convenient

Posted Aug 19, 2017
Pros: Location
Location: Close to Virginia Tech and popular student housing
We were charged for the room upon arrival when we had already paid through Expedia. The hotel had not recv a notice from Expedia of prepayment. The clerk took care of the problem immediately. When we got up to our room, the keys would not open the door. After recvng new keys, only one out of 3 keys would work. After a rocky start it was pleasant to find the room comfortable and clean.
Comment from Hotel Management
Aug 25, 2017 by Ryan, Hotel Management
Thanks for staying with Holiday Inn Express & Suites. We appreciate you bearing with us through these initial inconveniences. We would love to be your hotel of choice for Blacksburg and Virginia Tech.
5 out of 5
Recommended
for Families
by A verified traveler from Virginia

Nice Hotel

Posted Aug 2, 2017
Pros: Room, price, and good continental breakfast.
Very clean hotel, nice staff and great breakfast! Workout room very small.
Comment from Hotel Management
Aug 4, 2017 by Ryan, Hotel Management
Thanks for staying with Holiday Inn Express & Suites. Your feedback is much appreciated and we hope to see you back in Blacksburg very soon.
2 out of 5
by A verified traveler

Disappointed

Posted Jul 24, 2017
Pros: The location is prime proximity to the college. The sitting room had plenty of room which should of been used for the bedroom or bathroom.
Cons: The bathroom was too small. The bedroom had not enough access to the air conditioner. The microwave didn't fit into the cubby designed for it.
Location: The location is for college access in Blacksburg.
Stayed for two nights and found the whole design of this room disappointing. There was a 3' door for the bathroom which barely allowed for someone to squirm into the bathroom. I assume it was for handicapped but a wheelchair could not make it between the bed and the chest of drawers. The bed was so close to the air conditioner that you could only get in the bed from one side. This was not an old hotel. The design by Holiday Inn Express was inadequate and not worth the money. There wasn't even a safe. There was only one vending machine on the 4th floor which didn't take credit cards or dollars.
Comment from Hotel Management
Jul 31, 2017 by Ryan, Hotel Management
Thanks for staying with Holiday Inn Express & Suites. We appreciate your feedback and hope to have the opportunity to serve you better in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from richmond,va

Nice hotel close to Va Tech

Posted Jul 15, 2017
I like this hotel for its convenience to Va Tech. I wish it had a restaurant or more protein options for breakfast.
Comment from Hotel Management
Jul 17, 2017 by Ryan, Hotel Management
Thank you for taking the time to review your stay with us. We appreciate your business and hope to see you again on your next visit to Virginia Tech.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay very close to Virginia Tech campus.

Posted Jul 13, 2017
Cons: I think the pillows and bed could be improved. The mattress was soft (which is personal preference).
Very nice stay very close to Virginia Tech campus.
Comment from Hotel Management
Jul 17, 2017 by Ryan, Hotel Management
We appreciate your business and your feedback. Thank you for making Holiday Inn Express & Suites your hotel of choice for Blacksburg and Virginia Tech.
5 out of 5
by Robin

Posted Jun 16, 2017 on Hotels
No hot tub! That was a little disappointing!
Comment from Hotel Management
Jun 21, 2017 by Ryan, Hotel Management
We appreciate your business and your feedback. Thank you for staying with Holiday Inn Express & Suites.