Daily buffet breakfast (EUR 6.20 per person)
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Reviews of Premiere Classe Toulouse Ouest - Blagnac Aéroport

Premiere Classe Toulouse Ouest - Blagnac Aéroport
2 Rue René Rey Zone Aeroportuaire Nord, Blagnac, Haute-Garonne

Reviews

7.0

Good

Rating 10 - Excellent. 168 out of 1000 reviews" "
Rating 8 - Good. 378 out of 1000 reviews" "
Rating 6 - Okay. 243 out of 1000 reviews" "
Rating 4 - Poor. 120 out of 1000 reviews" "
Rating 2 - Terrible. 91 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ideal for a short stopover, very close to Toulouse airport.
Stayed 1 night in Feb 2024
Response from Daoumi on Mar 5, 2024
Good morning,We thank you for your feedback.We hope to see you soon!Daoumi

8/10 Good

Martin

Stayed 1 night in Nov 2023

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était très petite. Déjeuner ètaient ok pour le prix
Stayed 1 night in Nov 2023

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always - I wish they would sort out
This hotel is great, except if you arrive late you have to use the payment machine, to pay some local tax 88Cents Unfortunately the area is dimly lite, so you are guessing on typing your pin number and matching your name on the keyboard. I use both of my "given" names but the system only accepts my first name. It doesn't accept the 12 digit Booking reference or any other CC
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

James

Stayed 1 night in Oct 2023

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!
Awful hotel!!! Our door did not close or lock and on returning to reception to tell them we found they had locked up for the night with no body around to help. We spent an uncomfortable and stressful night worrying that someone would come in and had to use a chair to block the door. The room was dirty, full of spiders and bugs. There was brown stains on the towels and blood on the walls. The shower was so small you’re practically standing on the toilet to use. You couldn’t pay me to use this hotel again… very disappointed.
Stayed 1 night in Oct 2023

8/10 Good

Desmond

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

ADRIAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good point near airport Poor breakfast No internet apparently it’s broken
Stayed 1 night in Sep 2023

8/10 Good

John

Traveled with group
Bit tired looking property but good price remember to get pass code for gate as we forgot and it closes at 22.00 had to ask someone for code
Stayed 1 night in Sep 2023

2/10 Terrible

John, Fremont

Traveled with family
Disliked: Amenities, property conditions & facilities
The smallest bathroom in the world. Rude staff at front check in. Overall a total disappointment
Stayed 1 night in Sep 2023

8/10 Good

Mateusz

Liked: Cleanliness, staff & service, room comfort
Good location close to the airport and tram system; friendly staff; good size room and comfy bed; I’d definitely recommend it
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

6/10 Okay

Oliver

Disliked: Amenities, property conditions & facilities
Very basic, clean enough but a few broken appliances which need attention. Smelt of cigarettes. Walkable from the airport. Cheapest hotel around so I guess this is what you get.
Stayed 1 night in Aug 2023

4/10 Poor

Jude

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not worth it to save some money.
Booked a triple room to stay close to the airport for the departure early morning. The triple room should have never been squeezed into a room that tiny. The bunk bed had minimal space from touching the ceiling. That should have been illegal. The wifi was utterly useless.
Stayed 1 night in Aug 2023

6/10 Okay

Tula A

Stayed 4 nights in Aug 2023

8/10 Good

D

Liked: Staff & service, room comfort
Cheap and cheerful stay near the airport
Cheep and cheerful option when you're only staying a few hours overnight near the airport. Arrival just after midnight was easy (I contacted ahead of arrival to confirm how to get in - they give you a code for the door next to the gate) and check-in is done via an automated machine. Checkout via dropping the key at the reception desk was easy enough. Baggage storage is also available. More importantly, it had aircon in the room which helped given the heatwave passing through! 15 minute walk to get there from the airport, all along pathways, so easy enough to do in the dark.
Stayed 1 night in Jul 2023

4/10 Poor

Lucas

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Bad wifi and no light in the room
Stayed 1 night in Jul 2023

6/10 Okay

Rosanamary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We arrived late and had an earlier flight, so all we needed is a bed to sleep in and a shower, so it's ok, but it's a very simple place, but it was clean and convenient as it is close to the airport. We went to the Radisson for a drink!
Stayed 1 night in Jun 2023

8/10 Good

Reed

Stayed 1 night in Jun 2023

2/10 Terrible

Juan

Stayed 1 night in Jun 2023

8/10 Good

Richard

Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Just okay for one night
The picture is a bit misleading. Okay place for just one night. Very small room... which used to be smoking or still smoked in. Outdated bathroom pod, would be difficult for larger people. A bit disappointed, but just okay for one night. Parking was packed and first come, first served, but free.
Stayed 1 night in Apr 2023

4/10 Poor

Roger

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Oh my. The motel is close to the airport, a pleasant 10-minute stroll. A few issues for the weary traveler though. There are designated outdoor smoking areas on each level of the building, and this creates a strong old cigarette smell in some rooms. The room itself was clean but that strong scent was a bit much. The air conditioner produced a nice heat but that's not what it's supposed to do. In the absence of any ventilation (the window only opens a few centimetres), that was a problem. I had to open my door for air. But had to close it again due to the, you know, cigarette smoke area. Traffic noise would be minimized by closing the window if it isn't too warm. Loud traffic but you'd expect that in the location. I'd suggest spending a bit more and stay at another place in the area - there is a lot of choice.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says
Everything fine as normal Luckly guy was still there at nearly midnight (when I turned up) as on machine was broken - well down Bathroom light seem to start flickering - quite off putting when you are having a shower - left it on, when I left, hopefully someone will pick that up in the morning, as my French is not good enough to explain that one :-)
Stayed 1 night in Mar 2023

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No cleaning every day,room too small,shower too small,nosy.
Stayed 4 nights in Feb 2023

8/10 Good

Mark

Business traveler
Liked: Staff & service
OK
Got the room I asked for - Merci
Stayed 1 night in Dec 2022
Response from L'équipe du Première Classe on Dec 26, 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Allan

Stayed 1 night in Nov 2022
Response from L'équipe du Première Classe on Dec 26, 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

James

Stayed 2 nights in Nov 2022
Response from L'équipe du Première Classe on Nov 30, 2022
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures were highly misleading. The room was tiny and things were not in good condition. The toilet was right under the shower in a closet sized bathroom. Bed was practically on the floor, barely could walk around it, tiny tv. Want my money back. Left immediately after checking in.
Stayed 1 night in Nov 2022
Response from L'équipe du Première Classe on Nov 14, 2022
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Very simple but adequate accommodation.
Response from Reception on Nov 4, 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022
Response from Reception on Nov 4, 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

MARK

Liked: Cleanliness, room comfort
Once in did what it says on the label
Stay was OK, except arriving out of hours - midnight the time my very late Easy Jet flight turned up (Merci French ATC) I had to use the machine to get in - unfortunately it did not like my CC to pay the 88c Tourist Tax. 10 attempts later and another card card worked (which will cost me about 5 Euros in charges). Another couple were having a similar issue Once in the room every thing was Ok, but I always wonder what would happen if some one large wanted to use the toilet - the cubical is very small. Wouldn't be any good for the average size American :-) I also got the room I asked for
Stayed 1 night in Sep 2022
Response from L'équipe du Première Classe on Oct 20, 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Marion

Disliked: Staff & service
Très mauvais.
Un service vraiment pas au niveau d’un hôtel, même de bas standing. Pas un sourire, pas de conseil pour s’orienter autour de l’hôtel, une femme de ménage qui ouvre la porte malgré le signe « Ne pas déranger ». Je n’y retournerai pas, et je ne le conseillerai pas.
Stayed 1 night in Sep 2022
Response from L'équipe du Première Classe on Oct 20, 2022
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

Asaph

Stayed 1 night in Jul 2022
Response from L'équipe du Première Classe on Jul 22, 2022
Nous vous remercions pour votre note très satisfaisante. Nous serons ravis de vous accueillir à nouveau pour un autre séjour parmi nous.

2/10 Terrible

Alex

Stayed 1 night in Jun 2022
Response from L'équipe du Première Classe on Jun 19, 2022
Bonjour, Nous sommes navré que votre séjour n'est pas été à la hauteur de vos attentes. Faites part de vos désagréments en réception lors de votre prochain séjour, nous trouverons une solution adaptée pour vous satisfaire au mieux. A bientôt nous l'espérons pour renouveler une expérience plus positive.

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Reception on May 23, 2022
Monsieur, Nous sommes navré que le séjour n'est pas été à la hauteur de vos attentes. N'hésitez pas à nous faire parvenir votre avis sur les points à améliorer. Nous serons ravis de vous accueillir à nouveau pour répondre au mieux à vos besoins et vous faire passer un séjour à la hauteur.

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of worse hotels I’ve stayed in
Stayed 1 night in May 2022
Response from reception on May 6, 2022
Dear Sir, We are sorry that your stay did not meet your expectations. We will be delighted to welcome you again to renew a more positive experience we hope. With pleasure, The First Class team

8/10 Good

Chor Fan Julia

Stayed 1 night in Apr 2022
Response from reception on May 6, 2022
Merci d'avoir pris le temps de nous laisser une note. Nous sommes ravis que votre séjour est été à la hauteur de vos attentes.

8/10 Good

Azmat

Stayed 1 night in Apr 2022
Response from Reception on May 6, 2022
Merci d'avoir pris le temps de nous laisser une note. Nous serons ravis de vous accueillir à nouveau.

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and bathrooms are small, however perfect for a catching an early flight at a good price.
Stayed 1 night in Apr 2022
Response from Reception on May 1, 2022
Monsieur, Nous vous remercions d'avoir pris le temps de nous laisser votre commentaire. Nous sommes navrés que la taille de la chambre et de la salle de bains n'est pas été à la hauteur de vos attentes. Cependant nous sommes ravis de savoir que la localisation vous as satisfait. A bientôt, L'équipe du Première Classe

10/10 Excellent

Espoir

Stayed 1 night in Mar 2022
Response from reception on Apr 6, 2022
Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Nous sommes ravis que votre expérience a été positive.

8/10 Good

jeffrey

Stayed 1 night in Feb 2022
Response from Reception on Mar 7, 2022
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Reception on Feb 8, 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Jean-Francois

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just. Don’t. Don’t. Forget about it. Look elsewhere. It’s not worth the cheap rates. Smoke free room? Ha! It stank of cigarettes. When we turned the 1 light on, saw it was infested with dozens of mosquitoes. On the walls and ceilings. “Covid cleaning” Ya right - only the desk surface/shelf surfaces cleaned. Dust/grime on everything else. You could see the orange brown smoke stain drops on the underside of the bunk bed. Bed sheets had stains. Bathroom cubicle handle was so bad, you needed someone from the room to let you out. Bathroom has no venting -ends up a suffocating steam room when showering Wifi - great signal strength, but worse than dialup speed - unusable besides sending messages. So bad in fact you can’t load your booking information (email or app)! Booked 1 room on Expedia, showed up and was told I was charged for 2 rooms. Why? No idea. (They refunded the second room). It wasn’t all terrible. The Receptionist was friendly and kind. So there’s that at least.
Stayed 1 night in Sep 2021
Response from reception on Sep 20, 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Good

Verified traveler

Disliked: Cleanliness
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The heating in the room was ridiculously high and difficult to breathe.. Tried to turn down and was a bit better but still extremely hot and uncomfortable. Only one thin pillow each- used blanket to improve that The bed quilt was very heavy and as already so hot in room, I ended up most of the night on top of the bed. Hardly got any sleep at all Worst night in a hotel have ever had.
Stayed 1 night in Nov 2019
Response from Reception on Jan 22, 2020
Hello, Thank you for your comment We are happy to welcome you again Best regard

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed a few times, great location for airport. Cleaner knocked twice & opened door, apologized & closed door !!!
Stayed 1 night in Nov 2019
Response from Réception on Jan 22, 2020
Good evening thank you for your comment We are happy to welcome you again Best regard

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheep place
It is a cheep place to put your head down before an early flight the next morning, it is very close to the airport
Stayed 1 night in Nov 2019