Ratings based on 202 Verified Reviews

4.1 out of 5
73% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

No airport shuttle

Posted Oct 24, 2017
I booked this hotel because it showed airport shuttle, but it does not have airport shuttle service. Other then this, the hotel is an excellent stay.
Comment from Hotel Management
Oct 29, 2017 by Alexandre THIERRY - General Manager, Hotel Management
Dear customer, Indeed we do not have an aiport shuttle for free. If you need a transport, we will be happy to take care of it. You just need to contact our reception desk and they'll book a taxi for you. Best regards,
3 out of 5
by A verified traveler

The hotel is apartments

Posted Oct 13, 2017
15 Minutes drive to airbus center, you definitely need a car or transportation as nothing is walking distance. Generally it is a 2 or MAX 3 star apartment.
Comment from Hotel Management
Oct 29, 2017 by Alexandre THIERRY - General Manager, Hotel Management
Dear customer, You can use our shuttle service for free if you need to go to Airbus Center. We are really a 4 star apartment, with lots of services that you won't find with the lower category. Do not hesitate to ask everything you need to the reception desk, and they'll be happy to give you the solution. Best regards,
4 out of 5
by Gadgetman review from Toulouse France

Best wifi in the world

Posted Jul 30, 2017 on Hotels
Great value for late night check in early morning departure. Room comfortable and the best wifi ive ever had. really important to have good wifi for guests. Breakfast 1☆ wifi 6☆ room 3.5☆.
Comment from Hotel Management
Aug 7, 2017
Dear Sir, We wish to thank you for taking the time to give us your valuable feedback, as well as for your interest in our Zenitude Hotel-Residences. Your satisfaction is our priority, and we are pleased to read that the Wifi satisfied you during your stay in our establishment. However we have taken note of your discontentment upon the breakfast and we sincerely apologize for your dissatisfaction with our breakfast service. Your comments are highly valuable to us, and we will carefully consider them in order to find a satisfactory solution and improve the quality of our services and products. We hope to have the pleasure of welcoming you again at Zenitude Toulouse Parc de l'Escale. Yours sincerely, Jessica RIO Front Office Manager Zenitude Hotel-Residences Le Parc de l’Escale
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel close to the airport.

Posted Jul 5, 2017
Pros: Clean, professional staff, good location close to airport.
Location: Not much, except overnight stay for the airport.
Well located for overnight stay close to Toulouse Airport. Free parking and very decent restaurant. Good deal for the price.
Comment from Hotel Management
Jul 5, 2017 by Alexandre THIERRY - General Manager, Hotel Management
Dear customer, We are glad to read that your stay with us went very well. Your comment is a perfect summary of what we are. Thank you very much and we hope to see you again very soon among us. Best regards,
4 out of 5
by Babawande

Posted Jun 29, 2017 on Hotels
It was a great stay, though service could have been a bit better.
Comment from Hotel Management
Jul 5, 2017
Dear Babwande, Thank you very much for your comment. Be sure that will do better for your next stay. See you very soon, Best regards, Alexandre THIERRY - General Manager
5 out of 5
by A verified traveler

Near Airport

Posted May 19, 2017 on Hotels
Good location near airport, clean rooms and a kitchenette with fridge to have cold drinks on hand.
Comment from Hotel Management
Jun 16, 2017
Dear Guest, Thank you very much for your comment. It's our best reward. We hope to welcome you again very soon, Best regards, Alexandre THIERRY - General Manager
4 out of 5
by Lee

Not bad

Posted May 19, 2017 on Hotels
Nice apartment for the price, was certainly a more comfortable place to stay than hotels of a similar price in the area. Room was cleaned every day, a small but welcome selection of English channels on the TV. Fridge freezer section doesn't come with any ice cube trays so might be an idea to bring one with you. The only complaint I would have was I had the burger at the restaurant and it had a great big slice of Chorizo on it where they had just slice a cross section and left the skin on there, which on a chorizo is rather more like shrink wrapping than sausage skin and I had to remove it and reassemble the burger. There isn't a lot in the immediate area, but I was working on that side of the airport so it was expected. There is a LIDL about 10-15 minutes walk away. You would probably want to get a cab into Toulouse for some decent food though. Overall, not bad at all.
Comment from Hotel Management
Jun 16, 2017
Dear Guest, First of all, I would like to thank you for sharing your experience with us. We are glad to read that you were pleased by your stay. Concerning the restaurant, we just changed our menu, our new burger is better than the one with Chorizo. You should try it next time, and you won't be disappointed. We look very much forward to welcoming you once again Best regards. Alexandre THIERRY - General Manager
4 out of 5
by Andrzej

This traveler left a rating score only Posted Feb 24, 2017 on Hotels
2 out of 5
by A verified traveler

Hostal for Airbus

Posted Sep 18, 2016
Pros: Not much - the rooms have cooking and coffee making facilities but initially there was only 1 towel and one coffee mug supplied.
Cons: It should advertise itself for what it is - a hostal - and not a hotel as most of the others in the airport area.
Location: Unfortunately one end of the road was closed (not the hotel's fault) which made finding on GPS a bit difficult. There is very little in the vacinity.
This is not a hotel but a hostal primarily for Airbus employees - and they take unsuspecting tourists looking for accomodation close to the airport. It is not Hotel standard and not recommended for tourists or short term staying people.
2 out of 5
by Claudia

Posted Jul 26, 2016 on Hotels
bad food and bad location, this is not next to the airport, its in a industrial zone and they are low on staff, its a business stopping point for people working in the factories near by.