Ratings based on 70 Verified Reviews

4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Virginia Water

Posted Jul 20, 2019
Beautiful location. Traditional with a modern twist. Great food, good ales, friendly, helpful and attentive staff. Lovely garden area for lunch or early evenings drinks. Well appointed rooms, comfy beds and clean bathrooms. However, because of its age there are a number of stairs in the main building and low ceilings and many rooms are located in cottages away from the main building. Umbrellas are provided but might be a factor to consider if weather very cold or wet. Lots of history and a good central location for acccess to cities, historic sites & NT properties in the area plus good walking & cycling routes.
Comment from Hotel Management
Jul 23, 2019 by Lindy, Hotel Management
Hello, thank you for your review. Yes the village and part of the hotel dates back to 1165 and we are restricted due to English Heritage Grade 1 status. All rooms outside the main building are only a few yards away, brolly and welly's provided for any inclement moments!
4 out of 5
by A verified traveler

Posted Jul 16, 2019
Beautiful place to stay! Only issue was that our room (Puddingthorn) was right at the bottom of the stairs and I was unfortunately kept awake by hearing people go up and down the stairs as well as the people in the bedroom above us.
Comment from Hotel Management
Jul 17, 2019 by Lindy, Hotel Management
Thank you for your honest review, we are pleased you enjoyed your stay but apologise for the late night arrival. Do get in touch direct next time and we can find you a quiet spot.
4 out of 5
by A verified traveler

Posted Jun 27, 2019
Comment from Hotel Management
Jul 1, 2019 by Lindy, Hotel Management
Thank you for your valued feedback. Do hope we welcome you back to the 'Crewe' soon!
5 out of 5
by A verified traveler

Posted Jun 17, 2019
Food was good but menu didn’t change and there were no “specials”.
Comment from Hotel Management
Jun 19, 2019 by Lindy, Hotel Management
Dear Guest Thank you for your valued feedback which we take very seriously. I will pass you comment onto our chef Kind regards Linda
4 out of 5
by A verified traveler

Posted Jun 17, 2019
So comfortable and relaxing. Food was excellent and staff could not be more accommodating
Comment from Hotel Management
Jun 19, 2019 by Lindy, Hotel Management
Dear Guest Thank you for your valued feedback, lovely to read you enjoyed your stay at the 'Crewe'. Do hope we see you again before long Kindest regards Linda
5 out of 5
by A verified traveler

Posted Jun 9, 2019 on Hotels
Comment from Hotel Management
Jun 19, 2019 by Lindy, Hotel Management
Dear Guest Thank you for spending the time to give us a 10 out of 10 posting, much appreciated. We do hope to see you back at the 'Crewe' in the not too distant future. Kind regards Linda
5 out of 5
by A verified traveler

Peaceful retreat - perfect for a mini-getaway

Posted May 8, 2019 on Hotels
Comment from Hotel Management
May 15, 2019 by Linda, Hotel Management
Thank you so much for your feedback, lovely to read you enjoyed your stay at the 'Crewe', do hope we will be welcoming you back again soon
5 out of 5
by A verified traveler

Posted Apr 24, 2019 on Hotels
Comment from Hotel Management
Apr 30, 2019 by Lindy, Hotel Management
Thank you for your high scoring, so pleased you enjoyed your stay at the 'Crewe', we do hope to welcome you back soon
4 out of 5
by A verified traveler

Posted Apr 5, 2019
Nice area, peaceful and quiet, very nice hotel, good food
Comment from Hotel Management
Apr 24, 2019 by Linda, Hotel Management
Thank you for your valued feedback, so pleased you enjoyed your stay. Hope to see you back at the 'Crewe' soon
5 out of 5
by A verified traveler

Posted Mar 7, 2019 on Hotels
Comment from Hotel Management
Mar 26, 2019 by Linda, Hotel Management
Thank you for your valued feedback. We do hope we see you at the 'Crewe' again soon Regards, Linda