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Reviews of Econo Lodge South

2 out of 5
Econo Lodge South
4344 Milestrip Rd., Buffalo, NY

Reviews

7.2

Good

Rating 10 - Excellent. 98 out of 454 reviews" "
Rating 8 - Good. 178 out of 454 reviews" "
Rating 6 - Okay. 93 out of 454 reviews" "
Rating 4 - Poor. 53 out of 454 reviews" "
Rating 2 - Terrible. 32 out of 454 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Madelyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean overall! Could use some TLC (wall spots etc) but definitely looked just fine. The bed and pillows were decently comfy. Easy to access outlets. Had no issues with other guests at all. Affordable for a short stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wendy

Traveled with family
Very friendly front desk staff, latte maker in the lobby, clean room, bouncy poorly laid floors, had to slam the door to shut. Bit for price would stay again.. room is basic but clean…
Stayed 1 night in Apr 2024

8/10 Good

Virginie

Traveled with family
Liked: Cleanliness, staff & service
Our room was small but clean and freshly painted. It’s right in front of the highway so a little noisy. Lots of dining options 2 minutes away. Free coffee or chocolate in the morning. Ok for a night.
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Stayed 6 nights in Mar 2024
Response from hh on Mar 27, 2024
Thank you for choosing to stay with us and for leaving us a great review!

10/10 Excellent

Kellie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a one night stay small comfortable room. I just needed a safe quiet place to stay and that’s what I got. It was clean too.
Stayed 1 night in Mar 2024
Response from hh on Mar 27, 2024
Thank you for the wonderful comments

4/10 Poor

Jaynie

Disliked: Cleanliness, staff & service, amenities
I reserved a queen bed and I got a double just because I checked in early and I found hair in the bathtub that wasn't mine and there was dust on the tables
Stayed 2 nights in Mar 2024
Response from hh on Mar 27, 2024
Sorry we do not have any rooms with queen beds. They are either a double or a king

4/10 Poor

Lydia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasnt the best quality. You get what you pay for.
Stayed 1 night in Feb 2024
Response from hh on Mar 27, 2024
Sorry you did not have a good experience

8/10 Good

Laurina, Lockport

Traveled with partner
Liked: Cleanliness
Quiet and private
Stayed 1 night in Feb 2024
Response from hh on Mar 27, 2024
Thank you for choosing to stay with us

8/10 Good

Laurina

Liked: Cleanliness, staff & service, property conditions & facilities
Private

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a driving ban so I had to cancel my reservation and they wouldn't give me a refund
Stayed 1 night in Jan 2024

6/10 Okay

jamie

Stayed 1 night in Jan 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from hh on Jan 13, 2024
Thank you for choosing to stay with us and for leaving us a great review.

6/10 Okay

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Need new mattress very uncomfortable
Stayed 2 nights in Dec 2023
Response from hh on Jan 13, 2024
Thank you for staying with us and for leaving us feedback. We are actually in the process of updating are rooms which include new mattresses

8/10 Good

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from hh on Jan 13, 2024
Thank You!!

10/10 Excellent

Kathya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from hh on Jan 13, 2024
Thank you for staying with us and leaving us a great review.

10/10 Excellent

Brenda

Stayed 4 nights in Nov 2023

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Nov 2023
Response from hh on Jan 13, 2024
Thank you for staying with us

4/10 Poor

jacqueline

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not properly kept. Shower curtain was dirty and bath not cleaned. Heat system was as noisy as a truck
Stayed 2 nights in Nov 2023
Response from hh on Jan 13, 2024
Thank you for staying with us, we are sorry about the issues you had during your stay.

10/10 Excellent

Crystal

Stayed 1 night in Nov 2023

2/10 Terrible

James Spearman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from hh on Jan 13, 2024
Sorry we did not meet your expectations

8/10 Good

Wai Suen Loretta

Traveled with family
Liked: Staff & service
It is a bit far away from front desk to the room. when the weather is good it's ok but it's rainy day, walking is not a good choice.
Stayed 1 night in Nov 2023
Response from hh on Jan 13, 2024
Thank you for choosing to stay with us. We will be building a new office that is attached to the rooms

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was what we expected just wanted it to be clean. Looked like blood spots on the wall dried- threshold to the bathroom was loose, holes in the wall. just needed some deep cleaning. Staff was really nice!
Stayed 2 nights in Nov 2023
Response from hh on Jan 13, 2024
Sorry we did not meet your expectations. We shared your comments with the staff.

4/10 Poor

Christiana Frimpong

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not my type of lodge.
Stayed 2 nights in Nov 2023
Response from hh on Jan 13, 2024
Thank you for staying with us

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023
Response from hh on Jan 13, 2024
Thank you for choosing to stay with us, and for giving us a 5 out of 5 rating!

8/10 Good

Charles

Stayed 1 night in Nov 2023
Response from hh on Jan 13, 2024
Thank you!

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Easy access to NYS Thruway and major local roads. Many shopping areas and restaurants nearby. Electronic latch on my room door did not work. Reported to staff on check-out. Bed was comfortable, TV and fridge worked great.
Stayed 1 night in Nov 2023
Response from hh on Nov 10, 2023
Thank you

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from hh on Nov 10, 2023
Thank you for the great review

8/10 Good

Terrilyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from hh on Nov 10, 2023
Thank you

6/10 Okay

William

Stayed 1 night in Oct 2023

8/10 Good

Susan

Traveled with partner
Liked: Staff & service
We will definitely go back again however, I feel the bathroom shower could’ve been a little cleaner and the floors could’ve used a swiffer. It wasn’t by any means filthy, but just going forward you might want to pay a little more attention to that.
Stayed 1 night in Oct 2023
Response from hh on Nov 10, 2023
Thank you for choosing to stay with us, and for the feedback.

10/10 Excellent

kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Response from hh on Nov 10, 2023
Thank you for the great review

6/10 Okay

John

Disliked: Amenities
Great spot next to the thruway. Reasonably priced. Room needs tlc though.
Stayed 1 night in Oct 2023
Response from hhh on Nov 10, 2023
Thank you! We are actually in the process of updating are rooms

8/10 Good

wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
hotel was ok desk chair was broken
Stayed 1 night in Oct 2023
Response from hh on Nov 10, 2023
Thank you for staying with us, and for the feedback

8/10 Good

CHRISTOPHER, Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was perfect for what I needed. I selected noisy because I could feel and hear people coming down the stairs outside my door. There were some people screeching their car tires in the packing lot of the restaurant next door as well. That being said, these events didn’t happen late at night and did not interrupt my sleep. The staff was very nice and helpful. I would definitely stay here again.
Response from hh on Nov 10, 2023
Thank you for choosing to stay with us and for the great feedback!

6/10 Okay

Verified traveler

Disliked: Cleanliness
So so
Its so disappointing. The bathtub -drain has a lot of hair from the previous guest.. Bathtub is very dirty yuck
Stayed 2 nights in Oct 2023
Response from hh on Nov 10, 2023
We are sorry we did not meet your expectations

6/10 Okay

Sophie

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from hh on Nov 10, 2023
Thank you for choosing to stay with us

2/10 Terrible

Joshua

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete dump. Absolutely filthy. Would never stay here again.
Response from hh on Nov 10, 2023
Sorry we did not meet your expectations

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are thin can hear the tv and the people in the other room. Plus it's trucker friendly nice lot to park your semi
Stayed 4 nights in Sep 2023
Response from hh on Nov 10, 2023
Thank you for staying with us

8/10 Good

Wilhelm

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from hh on Nov 10, 2023
Thank you for the great review.

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Sep 2023
Response from hh on Nov 10, 2023
Thank You!!

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2023
Response from hh on Nov 10, 2023
Thank you for your business

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness
Didn't like the dirty floor.
Stayed 2 nights in Sep 2023
Response from hh on Nov 10, 2023
Thank you for staying with us. We are sorry you had an issue with the floors. We trying different things to make them better.

2/10 Terrible

Shirley

Disliked: Cleanliness, amenities
It was way over-priced for what you got. The room was disgusting. Luckily, I brought my own cleaning supplies - which I do no matter where I stay. I checked the bathroom as soon as entering and there were black smudges all over the place that were easily removed with regular wipes. That made me mistrust the rest of the cleaning, so I thoroughly cleaned and sprayed the room and bath with Lysol and Microban - including taking the bed apart - before settling in for the night. Also, I had to plug in and unplug the table lamp to get it to work, as the switch on the lamp did not work. The coffee was terrible tasting, even with extra cream & sugar and "breakfast" was a joke. I wouldn't stay there again, it's worth an extra 25/30 bucks to get a decent room with a pool & breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Meleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and very comfortable with a great fridge and microwave clean bathroom and toiletries will definitely stay there next time im in buffalo
Stayed 2 nights in Sep 2023

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Everything was okay
Stayed 1 night in Sep 2023

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are fine, but the area around the hotel (on hotel property) was a bit sketchy, especially at night
Stayed 1 night in Aug 2023

10/10 Excellent

raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from hh on Aug 30, 2023
Thank you for choosing to stay with us and for the 10 on the survey!

8/10 Good

Gyorke

Liked: Cleanliness, staff & service, property conditions & facilities
Solid roadside motel
Stayed 1 night in Aug 2023
Response from hh on Aug 30, 2023
Thank You!

4/10 Poor

Kayla

Stayed 4 nights in Aug 2023