Ratings based on 417 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2018
3 out of 5
by A verified traveler

Posted Jun 15, 2018
Comment from Hotel Management
Jun 16, 2018 by Guest Relations Manager, Hotel Management
Dear guest, Lovely to have received your feedback. it would be delightful to hear from you on your next visit.
5 out of 5
by A verified traveler

Posted Jun 15, 2018
I liked that they had a hot breakfast. You can leave your car there and take a shuttle to the airport for $8 a day.
Comment from Hotel Management
Jun 16, 2018 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for letting us know that you liked the breakfast we served during your stay. Your review is so much appreciated. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2018
Ok hotel, beds were small. So was the tv. Liked the shuttle to the mall
Comment from Hotel Management
Jun 15, 2018 by Manager, Hotel Management
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our shuttle and tv. We hope to see you again and that you will be truly impressed with our continued improvements.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 12, 2018
Overall, our hotel room and service was great, I was unhappy about the adjoining doors to the next room, it is poorly made, didn't lock tightly, so therefore would bang when the next room would open and close the door, the lock was flimsy anyone could have gotten into our room. I didnt like the pool so close to the breakfast room, I didn't like smelling chlorine before breakfast
Comment from Hotel Management
Jun 13, 2018 by Manager, Hotel Management
We appreciate that you've taken the time to share with us regarding our breakfast and service. We hope to see you again and that you will be truly impressed with our continued improvements.
4 out of 5
by A verified traveler from Mpls

Posted Jun 8, 2018
Comment from Hotel Management
Jun 9, 2018 by Guest Relations Manager, Hotel Management
Hi Alesha, Nice to hear that you enjoyed your stay with us, and we hope to see you again very soon.
4 out of 5
by A verified traveler

Posted Jun 7, 2018
Comment from Hotel Management
Jun 7, 2018 by Manager, Hotel Management
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
3 out of 5
by A verified traveler

Posted Jun 4, 2018
very busy hotel, needs to be updated.
Comment from Hotel Management
Jun 5, 2018 by Guest Relations Manager, Hotel Management
Dear guest, We appreciate your feedback and will work hard to further improve our services so we can serve you better. We hope to see you again. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Bucerias, Nayarit Mexico

great stay near the airport

Posted May 30, 2018
The shuttle service is excellent...check in was easy and smooth...the evening desk clerk, Marilyn was very helpful and a pleasure to deal with. A friend from Minn came over for dinner at the Outback Steakhouse on site and there is a lovely outdoor seating area behind the lobby that we used for hours. Just one thing. Our flight was at 7 so we were on the 4:30 shuttle and breakfast starts at 6 am. Just a little ham and cheese to go with the coffee? Just a suggestion. It would be a big plus.
Comment from Hotel Management
Jun 1, 2018 by Guest Relations Manager, Hotel Management
Dear Patricia, We thank you for your time in sharing with us your thoughts regarding your stay. It is fantastic knowing that you are pleased with the services and comfortable in the room you are staying in. Do not hesitate to call our front desk if you need assistance when you visit us again. Your feedback on early checkout and the breakfast service is forwarded to our management for reference.
5 out of 5
by A verified traveler from Cottonwood, AZ

Posted May 29, 2018
AWESOME ... They were very nice people: evan found me at the airport to return the coffee thermos I left in the shuttle
Comment from Hotel Management
Jun 1, 2018 by Guest Relations Manager, Hotel Management
Dear Mike, Thank you for taking the time to post on your feedback. We are pleased to know that our efforts to provide you with above par hotel experience have been successful. We look forward to seeing you soon!