Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Marian from schaumburg

comfortable, close to college and shopping

Posted Aug 14, 2016 on Hotels
The staff was very friendly. Check in was easy. Room was more than expected.
5 out of 5
by valerie from Lawrenceville Il

Posted Aug 13, 2016 on Hotels
Had a very nice visit. Staff were very friendly and helpful. Thank you
3 out of 5
by A verified traveler

Posted Jul 22, 2016
Good. Staff was not friendly but room and motel was good.
Comment from Hotel Management
Jul 26, 2016 by Manager, Hotel Management
Dear Guest, Thank you for reviewing the Comfort Suites Bloomington Normal. It's great to hear you liked our hotel. However, I'm very sorry if my staff came across as anything but friendly and genuine. We want every guest to feel at home while they are with us, and I apologize we did not show you the warm hospitality that we are known for. We hope that you will give us another opportunity in the future to provide the exceptional service you deserve. Sincerely, Sandra R. General Manager
4 out of 5
by A verified traveler

I WILL DEFINITELY STAY THERE AGAIN!

Posted Jul 15, 2016 on Hotels
Room was clean and comfortable. Good breakfast, bad coffee! Very close to ISU,with many stores and restaurants around.
5 out of 5
by Rhonda from Wisconsin

A great stay~

Posted Jul 11, 2016 on Hotels
Had a great stay. Wish the breakfast would have been better. But would stay again.
4 out of 5
by Michael

This traveler left a rating score only Posted Jul 8, 2016 on Hotels
5 out of 5
by mark from normal, IL

perfect stay

Posted Jun 7, 2016 on Hotels
No problems
4 out of 5
by Kristopher

This traveler left a rating score only Posted May 31, 2016 on Hotels
3 out of 5
by A verified traveler

Posted May 20, 2016 on Hotels
The stay was fine. The breakfast was not as comparable to other hotels in the same price range
Comment from Hotel Management
by Manager, Hotel Management
Dear Guest, Thank you for reviewing the Comfort Suites Bloomington Normal. I apologize you were not satisfied with our continental breakfast. We appreciate your feedback and will look into more food options for the future. We hope that you will allow us another chance to host you, when your travels bring you to the area. Sincerely, Sandra R. General Manager
4 out of 5
by A verified traveler from Chicago suburbs

Posted May 11, 2016
Location: Close by restaurants and shopping. Not too far from campus
We went for a graduation and I booked 2 rooms. From check in to check out, the hotel was clean and accommodating. Requested rooms close to elevator due to traveling with seniors and my request was granted. The buffet breakfast was very good. A lot of options to choose from.