Good. Staff was not friendly but room and motel was good.
Comment from Hotel Management
Jul 26, 2016 by Manager, Hotel Management
Thank you for reviewing the Comfort Suites Bloomington Normal. It's great to hear you liked our hotel. However, I'm very sorry if my staff came across as anything but friendly and genuine. We want every guest to feel at home while they are with us, and I apologize we did not show you the warm hospitality that we are known for. We hope that you will give us another opportunity in the future to provide the exceptional service you deserve.