Premium bedding, desk, blackout drapes, iron/ironing board

Reviews of Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL

2.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 453 out of 1007 reviews" "
Rating 8 - Good. 298 out of 1007 reviews" "
Rating 6 - Okay. 126 out of 1007 reviews" "
Rating 4 - Poor. 67 out of 1007 reviews" "
Rating 2 - Terrible. 63 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Deb

Traveled with family
Disliked: Amenities
The hotel smelled of marijuana in the hallways. The toulet disnt flush properly and the beds were uncomfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Mary

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Really wowed by this property and the staff! Very nice facility, very clean and nicely updated. Front desk clerk has been super friendly, helpful and responsive to every need! Truly very pleased!
Stayed 1 night in Apr 2024
Response from Prasad on Apr 15, 2024
Thank you so much for your kind words! We're absolutely thrilled to hear that you were wowed by your experience at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.Providing a clean, updated facility and exceptional service from our staff are top priorities for us, and we're delighted that we met your expectations in these areas. We'll be sure to pass along your compliments to our front desk clerk—they'll be thrilled to hear that they made such a positive impression on your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future!

10/10 Excellent

Maura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet.
Stayed 1 night in Apr 2024
Response from Prasad on Apr 10, 2024
Thank you for your feedback! We're pleased to hear that you found your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL to be comfortable and quiet. Providing a peaceful and relaxing environment for our guests is one of our top priorities, and we're glad that we met your expectations in this regard.We appreciate your patronage and hope to have the opportunity to welcome you back for another comfortable and quiet stay in the future!

8/10 Good

Lorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was an ok experience. friendly staff and good breakfast bar
Stayed 1 night in Apr 2024
Response from Prasad on Apr 15, 2024
Thank you for your feedback. We're glad to hear that you found our staff friendly and enjoyed the breakfast bar during your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.Your satisfaction is important to us, and we're always looking for ways to improve. If there's anything specific we can do to enhance your experience next time, please don't hesitate to let us know.We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean, safe place to stay
Stayed 2 nights in Apr 2024
Response from Prasad on Apr 10, 2024
Thank you for your feedback! We're pleased to hear that you found our hotel to be clean and safe during your stay. Maintaining a clean and secure environment for our guests is a top priority, and we're glad that we met your expectations in this regard.We appreciate your patronage and hope to have the opportunity to welcome you back for another comfortable and secure stay in the future!

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room looked new (renovated?) and very clean. The hallway and other areas had some weird smells to it. The fitness room was nice. Would stay again.
Stayed 2 nights in Apr 2024
Response from Prasad on Apr 15, 2024
Thank you for sharing your experience with us. We're delighted to hear that you found your room to be newly renovated and very clean during your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.We apologize for any unusual smells you encountered in the hallway and other areas. We will investigate this matter further to ensure a pleasant environment for all our guests.We're glad to hear that you enjoyed the fitness room and would consider staying with us again. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Prasad on Apr 10, 2024
Thank you for your kind words! We're glad to hear that you found our hotel to be nice. Your satisfaction is important to us, and we're committed to providing excellent service and accommodations to all our guests.We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future!

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Apr 2024
Response from Prasad on Apr 10, 2024
Thank you for your feedback! We're delighted to hear that you had a comfortable stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. Your comfort is our top priority, and we're pleased that we met your expectations during your time with us.We appreciate your patronage and hope to have the opportunity to welcome you back for another comfortable stay in the future!

8/10 Good

Everett, Wentzville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice since it was remodeled (taking place the last time we were there); However, a big negative remains in that the TVs are old and smaller screens, plus the TV service is ANALOG... did not know that was even still in existence!
Stayed 1 night in Apr 2024
Response from Prasad on Apr 10, 2024
Thank you for your feedback! We're glad to hear that you found our hotel to be very nice following the remodel. We apologize for any inconvenience caused by the older TVs and analog TV service. Your feedback is important to us, and we will take it into consideration as we continue to make improvements to our amenities.We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay in the future!

6/10 Okay

Nancy

Doing the night something was hitting the window or it was rattled wouldnot sleep and no handrail in the tub and adk for a lower floor he said their a elevator but if you got a bad knee it doesnot help so was very disappointed
Stayed 1 night in Mar 2024
Response from Prasad on Apr 10, 2024
Thank you for bringing these concerns to our attention. We apologize for the inconvenience and discomfort you experienced during your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.Regarding the noise issue with the window, we regret any disturbance this may have caused to your sleep. Our team will investigate the source of the noise and take appropriate measures to address it.We apologize for the lack of a handrail in the tub and any inconvenience this caused you. We understand the importance of accessibility features for our guests, and we will look into adding handrails in the tubs of our rooms to enhance guest comfort and safety.Additionally, we regret any miscommunication regarding your request for a lower floor. We understand the importance of accommodating guests with specific needs, and we apologize if your request was not handled appropriately. We will work to improve our communication and ensure that all guest requests are met to the best of our ability.We appreciate your feedback, and we hope to have the opportunity to regain your trust and provide you with a more comfortable and enjoyable stay in the future.

6/10 Okay

Pamela

Disliked: Property conditions & facilities
Walls and floors are not well insulated from noise.
Stayed 1 night in Mar 2024
Response from Prasad on Apr 10, 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise disturbances during your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that the walls and floors did not provide adequate insulation from noise. We will investigate the issue further and take appropriate measures to address it, such as enhancing insulation or implementing additional soundproofing measures where necessary.We appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for a quieter and more restful stay in the future.

8/10 Good

ROBERTO

Stayed 1 night in Mar 2024

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Large bathroom, pool was nice, breakfast was good. My husband liked the biscuits and gravy. I would go back!
Stayed 1 night in Mar 2024
Response from Prasad on Mar 28, 2024
Dear Roberta,Thank you for choosing Country Inn & Suites by Radisson, Bloomington-Normal Airport for your recent family trip. We are delighted to hear that you had a great stay with us and enjoyed our spacious room, nice pool, and delicious breakfast.We're glad to hear that your husband enjoyed the biscuits and gravy! Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and we are thrilled to hear that we met your expectations.It would be a pleasure to welcome you back for another wonderful stay. If there is anything specific you would like to have during your next visit, please do not hesitate to let us know. We look forward to hosting you again soon!

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, rollaway bed available. Hotel staff friendly.
Stayed 1 night in Mar 2024
Response from Prasad on Mar 28, 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our hotel clean and that our staff were friendly during your stay. Providing a welcoming and comfortable environment for our guests is our top priority, and we're pleased that we met your expectations.We're glad to know that we could accommodate your request for a rollaway bed, adding to the convenience of your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Carrie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Mar 2024
Response from Prasad on Mar 28, 2024
Thank you for your feedback! We're glad to hear that you found our hotel clean during your stay. Maintaining cleanliness is a top priority for us, and we're pleased that we met your expectations in this regard.We appreciate your feedback and hope to have the opportunity to welcome you back for another clean and comfortable stay in the future!

10/10 Excellent

Cynthia, Church Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to restaurants for dining, It was safe & quiet and the parking was easily accessible. The staff were freindly and very helpful.
Stayed 1 night in Mar 2024
Response from Prasad on Mar 28, 2024
Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.It's fantastic to know that you found our hotel convenient to nearby restaurants, safe, and quiet. We're glad that you found our parking easily accessible and that our staff were friendly and helpful throughout your stay. Providing excellent service and ensuring our guests feel comfortable and well taken care of are our top priorities, and we're delighted that we succeeded in meeting your expectations.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Mar 2024
Response from Prasad on Mar 10, 2024
Thank you for sharing your feedback about your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We're pleased to hear that you had an overall good experience during your time with us.Your satisfaction is important to us, and we're glad to know that you found your stay enjoyable. If there are any specific areas where we can improve or if you have any additional feedback, please feel free to let us know.We appreciate your choosing to stay with us and hope to welcome you back for another positive experience in the future.

10/10 Excellent

winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great value for the dollar. It's clean ,and very well kept
Stayed 1 night in Mar 2024
Response from Prasad on Mar 10, 2024
Thank you for your kind words regarding your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We're thrilled to hear that you found our hotel to be a great value for the dollar and that you appreciated the cleanliness and upkeep of our property.Providing excellent value and maintaining a clean and comfortable environment for our guests are top priorities for us, and we're delighted that we met your expectations in these areas.We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Shaune'

Traveled with family
Liked: Amenities, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2024
Response from Prasad on Mar 9, 2024
Dear Shaune',Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our property to be very clean during your recent stay with us at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.Maintaining a clean and comfortable environment for our guests is a top priority for us, and we are pleased to know that our efforts did not go unnoticed. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.We look forward to welcoming you and your family back for another pleasant stay in the future.Warm regards,Prasad PatelGeneral Manager

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Response from Prasad on Mar 10, 2024
Thank you so much for awarding us a perfect 5 out of 5 for your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.We're thrilled to hear that you had a fantastic experience, and your positive rating means a lot to us. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience in the future, please feel free to let us know.We appreciate your feedback and look forward to the opportunity to welcome you back for another outstanding stay.

10/10 Excellent

Cynthia, Church Hill

Liked: Amenities
Country Inn was a nice place to stay. Quiet & peaceful. The staff were very nice & helpful.
Stayed 1 night in Feb 2024
Response from Prasad on Mar 4, 2024
It's delightful to hear that you had a pleasant stay at Country Inn & Suites! We're thrilled that you found our hotel to be quiet, peaceful, and conducive to relaxation. Our team strives to provide exceptional service, so we're delighted that you found our staff to be very nice and helpful. Your kind words mean a lot to us, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing Country Inn & Suites for your accommodation needs!

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice and clean, inexpensive hotel. The complementary breakfast was well stocked and maintained. Would definitely stay again
Stayed 1 night in Feb 2024
Response from Prasad on Mar 4, 2024
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.It's fantastic to know that you found our hotel to be nice, clean, and affordable. We take great pride in maintaining high standards of cleanliness and providing excellent value for our guests.We're delighted that you also enjoyed our complimentary breakfast offerings. Our team works hard to ensure that the breakfast is well stocked and maintained for our guests to enjoy a satisfying start to their day.We're honored by your kind words and thrilled to hear that you would definitely stay with us again. We can't wait to welcome you back for another enjoyable stay!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Prasad on Mar 4, 2024
Thank you for your kind words about our staff at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL!We're thrilled to hear that you found our team to be friendly during your stay. Providing excellent service with a warm and welcoming attitude is always our top priority, and it's wonderful to know that our efforts made a positive impression on you.Your feedback means the world to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another pleasant stay in the future!

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and all employees were very nice and helpful. Breakfast buffet was great. Hot and cold food. I was very impressed with the whole stay there
Stayed 1 night in Feb 2024
Response from Prasad on Mar 4, 2024
Thank you for your glowing review of your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL!We're delighted to hear that you found our hotel to be very clean and that our team members were friendly, nice, and helpful throughout your stay. Providing exceptional service and maintaining a welcoming atmosphere are top priorities for us, and we're thrilled to know that we succeeded in making your experience memorable.We're also glad to hear that you enjoyed our breakfast buffet with a variety of hot and cold food options. It's always our pleasure to ensure that our guests start their day on a delicious note.Your kind words mean a lot to us, and we're grateful for your feedback. We can't wait to welcome you back for another impressive stay in the future!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Prasad on Mar 4, 2024
Thank you very much for your outstanding rating of 5 out of 5 for your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.Your perfect score means a lot to us and serves as a wonderful validation of our efforts to provide exceptional service and accommodations to our guests. We're delighted that you had such a fantastic experience during your time with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another exceptional stay in the near future.

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, property was good for the money.
Stayed 1 night in Feb 2024
Response from Prasad on Mar 4, 2024
Thank you for your kind words regarding your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.We're delighted to hear that you found our staff to be very kind and that you felt our property offered good value for the money. Providing excellent service and value to our guests is always our top priority, and we're thrilled to know that we met your expectations.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very nice and clean! Check in was easy, staff very friendly!
Stayed 1 night in Feb 2024
Response from Prasad on Mar 4, 2024
Thank you for sharing your experience at our hotel! We're delighted to hear that you found Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL, to be very nice and clean.It's fantastic to know that your check-in process was easy and that our staff were friendly and accommodating during your stay. Providing exceptional service and a welcoming atmosphere is what we strive for, and we're thrilled that we succeeded in making your visit enjoyable.Your feedback means the world to us, and we look forward to welcoming you back for another pleasant stay in the future!

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet, considerate staff
Stayed 6 nights in Jan 2024
Response from Prasad on Feb 14, 2024
Thank you for taking the time to share your positive feedback regarding your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are delighted to hear that you found our hotel clean, safe, and quiet, and that our staff's considerate service contributed to a pleasant experience.Our team is dedicated to providing a welcoming and comfortable environment for all our guests, and it's heartening to know that we met your expectations in these critical areas. Your satisfaction is our top priority, and we're glad to have delivered a stay that was both enjoyable and restful.We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Thank you again for choosing Country Inn & Suites by Radisson for your lodging needs.

6/10 Okay

William

Disliked: Property conditions & facilities
This hotel has potential, but there were too many issues with my stay. In the first room they gave me, the temperature control on the heater wasn’t working. So, they moved me to a nicer room, but it had an even more substantial issue. The toilet ran all of the time, and when it tried to fill the tank again the pipes in the wall made a very loud hammering noise. This would happen every half hour or so. I had to turn the water off to the toilet during the night to stop this from happening. It’s hard to miss, so I can’t possibly believe they are not aware of it. Another smaller annoyance was the ice maker was running but didn’t have any ice. I tried both in the evening and the next morning with no luck. On the positive side the room design was nice, everything was very clean, and the breakfast was good. If they did a better maintenance job the rating would be a 5.
Stayed 1 night in Jan 2024
Response from Prasad on Jan 30, 2024
Thank you for taking the time to provide us with valuable feedback regarding your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are pleased to hear your positive comments about our room design, cleanliness, and breakfast offerings. However, it is with regret that we learn of the issues you encountered during your stay.Please accept our sincerest apologies for the inconvenience caused by the temperature control in your first room and the plumbing issues in the second. We understand how disruptive these problems can be, especially when trying to rest. Rest assured, we take your comments seriously and will immediately address these maintenance issues to prevent such occurrences in the future.Regarding the ice maker, we acknowledge the inconvenience caused and will ensure it is functioning correctly for our guests' comfort and convenience.We are committed to delivering a flawless experience for our guests and clearly fell short in this instance. We would appreciate another opportunity to demonstrate the high standard of hospitality we are known for and hope you will consider staying with us again. We are confident that we can provide a more comfortable and enjoyable stay in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 1 night in Jan 2024
Response from Prasad on Jan 30, 2024
Thank you so much for awarding us a perfect 5 out of 5 rating following your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are truly delighted to know that we were able to provide you with an exceptional experience.Our team strives to ensure every guest feels welcomed and comfortable, and it is heartening to receive such positive feedback. Your satisfaction is our greatest reward and motivates us to maintain and exceed the high standards of service we set for ourselves.We look forward to the pleasure of welcoming you back in the future. Thank you again for choosing us for your stay and for taking the time to share your positive experience.

10/10 Excellent

Aleshia

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Prasad on Jan 30, 2024
Thank you so much for awarding us a perfect 5 out of 5 rating following your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are truly delighted to know that we were able to provide you with an exceptional experience.Our team strives to ensure every guest feels welcomed and comfortable, and it is heartening to receive such positive feedback. Your satisfaction is our greatest reward and motivates us to maintain and exceed the high standards of service we set for ourselves.We look forward to the pleasure of welcoming you back in the future. Thank you again for choosing us for your stay and for taking the time to share your positive experience.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Prasad on Jan 30, 2024
Thank you so much for awarding us a perfect 5 out of 5 rating following your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are truly delighted to know that we were able to provide you with an exceptional experience.Our team strives to ensure every guest feels welcomed and comfortable, and it is heartening to receive such positive feedback. Your satisfaction is our greatest reward and motivates us to maintain and exceed the high standards of service we set for ourselves.We look forward to the pleasure of welcoming you back in the future. Thank you again for choosing us for your stay and for taking the time to share your positive experience.

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Prasad on Jan 30, 2024
We are overjoyed to receive your outstanding 10 out of 10 rating for your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. Thank you immensely for taking the time to share this fantastic feedback.Our team is dedicated to providing exceptional service and a memorable experience, and it is truly gratifying to know that we have exceeded your expectations. Your high praise serves as a great encouragement to all of us, and we are delighted to have made such a positive impact on your stay.We eagerly look forward to the opportunity to host you again and continue providing the excellent service that earned us your perfect score.

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and informative staff. Place is very nice and clean. Room was comfortable and clean
Stayed 1 night in Jan 2024
Response from Prasad on Jan 30, 2024
Thank you for sharing your delightful experience at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are thrilled to hear that our staff's friendliness and informative approach contributed positively to your stay. Our team is dedicated to offering warm and helpful service, and it's wonderful to know we succeeded in making your experience memorable.Your appreciation for the cleanliness and comfort of our hotel, especially your room, is greatly valued. We understand that a clean and comfortable environment is crucial for a relaxing stay, and we're glad we met your expectations in these areas.Thank you once again for your kind words. We look forward to the pleasure of hosting you again soon, ensuring another comfortable and enjoyable visit.

10/10 Excellent

Margaret

Stayed 1 night in Jan 2024
Response from Prasad on Jan 30, 2024
We are overjoyed to receive your outstanding 10 out of 10 rating for your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. Thank you immensely for taking the time to share this fantastic feedback.Our team is dedicated to providing exceptional service and a memorable experience, and it is truly gratifying to know that we have exceeded your expectations. Your high praise serves as a great encouragement to all of us, and we are delighted to have made such a positive impact on your stay.We eagerly look forward to the opportunity to host you again and continue providing the excellent service that earned us your perfect score.

10/10 Excellent

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Prasad on Jan 16, 2024
We are absolutely delighted to receive your "10 out of 10" rating for your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL! Thank you for taking a moment to share this wonderful feedback.It's our top priority to ensure our guests have an exceptional experience, and your review is a heartening affirmation of our team's efforts. We are glad that every aspect of your stay met your expectations.We look forward to continuing to provide you with excellent service in your future visits. Thank you for choosing our hotel, and we can't wait to welcome you back again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Prasad on Jan 16, 2024
We are absolutely delighted to receive your "10 out of 10" rating for your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL! Thank you for taking a moment to share this wonderful feedback.It's our top priority to ensure our guests have an exceptional experience, and your review is a heartening affirmation of our team's efforts. We are glad that every aspect of your stay met your expectations.We look forward to continuing to provide you with excellent service in your future visits. Thank you for choosing our hotel, and we can't wait to welcome you back again.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful desk staff. Clean room, warm breakfast.
Stayed 1 night in Jan 2024
Response from Prasad on Jan 16, 2024
Thank you so much for sharing your experience at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are delighted to hear that you found our desk staff friendly and helpful, and that your room met our high standards of cleanliness. It's also great to know that you enjoyed the warm breakfast we offer.Our team is dedicated to providing a welcoming and comfortable environment, and your feedback is a wonderful testament to their hard work. We take pride in making sure our guests have an enjoyable stay, and it's gratifying to know we've succeeded in doing so for you.We look forward to welcoming you back on your next visit to the area. Thank you for choosing to stay with us!

8/10 Good

Abigail

Stayed 2 nights in Dec 2023
Response from Prasad on Jan 30, 2024
Thank you for choosing Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL, and for taking the time to share your rating of 4 out of 5. We are pleased to know that your stay with us was enjoyable and met most of your expectations.Your satisfaction is of the utmost importance to us, and we are committed to providing an exceptional experience for all our guests. If there are specific areas where you feel we could improve, we would greatly value your feedback. Your insights are crucial in helping us refine our services and facilities.We look forward to the opportunity to welcome you back in the future, aiming to earn that fifth star and ensure an even more satisfying stay.

10/10 Excellent

Aleshia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Prasad on Feb 12, 2024
Thank you for the fantastic 5 out of 5 rating of your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are thrilled to know that we were able to meet and exceed your expectations, providing you with a memorable experience.Our team is dedicated to offering the highest level of service and comfort, and your positive feedback is a wonderful testament to their hard work. We're glad you enjoyed your stay and hope to have the pleasure of welcoming you back soon.Thank you once again for choosing Country Inn & Suites by Radisson. We look forward to your next visit!

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
I’m a repeat customer and I highly recommend this place…Very clean, beds and pillows are great.. The Free Breakfast is spot on…. Thank you for a perfect stay!
Stayed 1 night in Jan 2024
Response from Prasad on Jan 16, 2024
It's always a pleasure to welcome back a repeat guest, and we're deeply grateful for your continued patronage at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. Your high recommendation means the world to us.We're thrilled to hear that our proximity to the airport adds convenience to your travels and that our commitment to cleanliness, comfort in our beds and pillows, and our complimentary breakfast continue to meet your expectations. Our team takes great pride in ensuring a ‘perfect stay’ for every guest, and it's gratifying to know we've achieved this for you.Thank you for taking the time to share your wonderful experience. We're looking forward to your next visit and hope to always be your hotel of choice when you're in the area.

10/10 Excellent

Aleshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Prasad on Jan 16, 2024
Thank you for giving us a perfect score of 5 out of 5 for your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We are absolutely delighted to know that you had a highly satisfying experience with us.Your rating is a wonderful testament to the effort our team puts in every day to ensure our guests have an enjoyable and comfortable stay. We are grateful for your support and are motivated to maintain this level of service.We look forward to welcoming you back in the future for another exceptional stay. Thank you again for choosing our hotel and for sharing your positive rating.

10/10 Excellent

Sharetha

Stayed 2 nights in Dec 2023
Response from Prasad on Jan 16, 2024
We are absolutely delighted to receive your "10 out of 10" rating for your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL! Thank you for taking a moment to share this wonderful feedback.It's our top priority to ensure our guests have an exceptional experience, and your review is a heartening affirmation of our team's efforts. We are glad that every aspect of your stay met your expectations.We look forward to continuing to provide you with excellent service in your future visits. Thank you for choosing our hotel, and we can't wait to welcome you back again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to castle theater.
Stayed 1 night in Dec 2023
Response from Prasad on Jan 16, 2024
Thank you for your review and for highlighting our convenient location near the Castle Theater. We're glad that this proximity added value to your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL.Our goal is to provide a comfortable and convenient base for our guests' adventures in the area, and it sounds like we were able to do just that for you. Whether you're here for a show, business, or leisure, we strive to ensure every aspect of your stay is enjoyable.We hope you had a fantastic time at the Castle Theater and look forward to welcoming you back for future events or visits in the area. Thank you for choosing to stay with us!

10/10 Excellent

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Prasad on Jan 16, 2024
We are absolutely delighted to receive your "10 out of 10" rating for your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL! Thank you for taking a moment to share this wonderful feedback.It's our top priority to ensure our guests have an exceptional experience, and your review is a heartening affirmation of our team's efforts. We are glad that every aspect of your stay met your expectations.We look forward to continuing to provide you with excellent service in your future visits. Thank you for choosing our hotel, and we can't wait to welcome you back again.

2/10 Terrible

Joe

Disliked: Staff & service
Entered my room while I was out.
Staff entered my room 2 hrs prior to check out. I was not out of my room yet. Very unprofessional and intrusive. Front desk said “sorry”.
Stayed 1 night in Dec 2023
Response from Prasad on Jan 16, 2024
Thank you for taking the time to provide feedback on your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We sincerely apologize for any discomfort caused due to our staff entering your room before your departure. We understand the importance of privacy and the need for clear communication, especially in situations involving extended check-out times.To accommodate your request, we had gladly extended your check-out time to 1 PM. We regret any miscommunication or misunderstanding regarding this extended time frame. Please be assured that we will address this with our team to ensure better coordination and communication in the future, to respect the privacy and preferences of all our guests.Your comfort and satisfaction are of utmost importance to us, and we are genuinely sorry if we fell short of our commitment in this instance. We appreciate you bringing this to our attention and hope this experience will not deter you from choosing to stay with us again. We are eager to have another opportunity to host you and provide a stay that fully meets your expectations.Thank you once again for your feedback, and we hope to welcome you back under more pleasant circumstances.

10/10 Excellent

Diesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Prasad on Jan 16, 2024
We are absolutely delighted to receive your "10 out of 10" rating for your stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL! Thank you for taking a moment to share this wonderful feedback.It's our top priority to ensure our guests have an exceptional experience, and your review is a heartening affirmation of our team's efforts. We are glad that every aspect of your stay met your expectations.We look forward to continuing to provide you with excellent service in your future visits. Thank you for choosing our hotel, and we can't wait to welcome you back again.

10/10 Excellent

Aleshia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Prasad on Feb 12, 2024
Thank you for awarding your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL, with a perfect 5 out of 5 rating. We are absolutely delighted to hear that we were able to provide an experience that met all your expectations.Our team takes great pride in delivering exceptional service and ensuring that every aspect of our guests' stays are comfortable, from the cleanliness of our rooms to the quality of our breakfast. Your satisfaction is our top priority, and your feedback is a testament to the dedication of our staff.We look forward to the opportunity to welcome you back in the near future for another outstanding stay. Thank you once again for choosing us and for taking the time to share your experience.