Asked for quiet room when checking in but they said they were full... i dont think so! Kids running around halls all evening. Where were the parents? I finally had to step into hall and ask them to be quieter. They were playing some chasing games. This keeped it a little quieter. But doors closing all hours of night and some loud fan turning on and off all night. We have stayed at this same hotel many times but never this crazy holiday noise.
Comment from Hotel Management
Dec 2, 2016 by Online Support Specialist, Hotel Management
Thank you for taking the time to share your experience with us. While it was nice to see that you are a return guest to our hotel, we apologize for the issues you encountered with the noise from other guests as well as a fan. Your comments will be shared so we can continually improve our services. We hope for another chance to exceed your expectations in the future.