Exterior

Reviews of DoubleTree by Hilton Hotel Bloomington

4 out of 5
DoubleTree by Hilton Hotel Bloomington
10 Brickyard Drive, Bloomington, IL

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 920 reviews" "
Rating 8 - Good. 224 out of 920 reviews" "
Rating 6 - Okay. 74 out of 920 reviews" "
Rating 4 - Poor. 40 out of 920 reviews" "
Rating 2 - Terrible. 29 out of 920 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel of choice for the area!
Stayed 2 nights in Mar 2024

2/10 Terrible

Kevin

Would have been nice to have actually had an Expedia Reservation. Unfortunately, the DounlyTree had no record of Expedia ever contacting the hotel. I talked with Chris and Amy there. Neither could find any confirmation for my reservation. Expedia took my information sent me an itinerary # that didn't help at all. So, Expedia could take my reservation but not actually place the reservation with the hotel. Of course there is no way to talk to anyone at Expedia as I tried the Friday of check in. Started the manual type in my question to robo Expedia and got disconnected. Needless to say I will not be paying Expedia for a job never done. I'm sure you, Expedia will completely understanding.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ricardo, Fayetteville

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Ewa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and thought it was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Tiara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. It was wonderful. Staff nice and helpful.
Stayed 1 night in Feb 2024

6/10 Okay

Thomas

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Got an executive suite. No cups, very few towels. Wasn’t ready at 2 which is fine. They took my number and said they would text when ready about 30 min. They didn’t. Went back at 330 and it was ready awhile but shift change. So no text
Stayed 1 night in Feb 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
would recommend this property to anyone.
Stayed 1 night in Feb 2024

10/10 Excellent

Shanika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Presidential Suite was very nice! Definitely going to stay again
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Luisa

Liked: Cleanliness
Liked the restaurant next door. Didn’t like the location breakfast wasn’t included.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sue

Stayed 1 night in Dec 2023

8/10 Good

April

Traveled with family
Liked: Cleanliness, property conditions & facilities
The place was nice but we could not utilize the hot tub as we wanted to because the pool area was so busy with kids running and screaming that we felt uncomfortable. We forgot two items in the room when we left and called about them and they never found them for us.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Property conditions & facilities
Had a great stay at this property. The staff were friendly and helpful. Our room was clean and spacious. The bathroom was small but had nice counter space. The location was very convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Dennis

I had canceled this on 12/20/23 and I expect there will be no charges on my card!
Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very quiet. The hotel and rooms are clean. Only thing I would suggest is to get microwaves in the rooms. It’s very inconvenient to go all the way downstairs to warm your food especially if you’re on the 4th floor like I was. But overall my stay was very pleasant with a friendly staff.
Stayed 3 nights in Dec 2023

8/10 Good

Felisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mary Jo

Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We loved this hotel. Everyone was so friendly and helpful! We will definitely be back
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Very clean, restaurant and bar onsite so you don’t have to leave the property
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Jeffrey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

angela

Stayed 3 nights in Dec 2023

2/10 Terrible

ORSOLINI

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Matt, Monmouth

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was as expected but the bed was so hard and I woke up to someone vacuuming in front of my door at 530 AM wasn’t happy about that.
Stayed 1 night in Dec 2023

8/10 Good

sarah

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Todd

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriela, Prospect hts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

MARIA E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional. However, my sheets and towels appeared to have a grey look and the extra sheets had stains on it. The staff admitted that the linen and towels were in the process of being changed out to hotel white linens and towels, and that the grey looking towels were all old. He was friendly and switched out all linen and towels for the room. Cookies were fantastic!
Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Stayed 1 night in Nov 2023

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got there late Friday and you had a problem on the fourth floor where my room was and you sent me to an inferior property that required me to change hotels yet again extremely disappointed I want a complete refund
Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Stayed 1 night in Nov 2023

6/10 Okay

James

Stayed 1 night in Nov 2023

10/10 Excellent

audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying in a Doubletree. The warm cookies are awesome and they gave us a complimentary tokens for two glasses of wine. The room exceeded my expectations.
Stayed 1 night in Nov 2023

8/10 Good

Amy

Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023

10/10 Excellent

Corinne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ray

Stayed 1 night in Oct 2023