Wouldn't recommend it
Posted Feb 1, 2016
I have never stayed at an extended stay, and based on my experience, probably wouldn't again. I was looking for something inexpensive, based on the amount of time we would actually spend there. We checked in to our very basic room and headed out, returning later that evening. When we asked about ice, we were told there were ice trays in the freezer, which didn't help when we were in search of ice at the moment. The front desk told us there was no ice machine on the property. OK? Ive never stayed somewhere that didn't have ice available. The heater in the room was either on or off. We had to turn it off since the thermostadt must have been broken. When we tried to open the window to get fresh air, it wouldn't even budge. The shower was not much more than a trickle of water with no way to adjust the pressure, and no hair dryer after I had already dried my hair.
Comment from Hotel Management
Feb 10, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. Hair dryers are available upon request at the front desk. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures to ensure everything is functioning properly. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.