Ratings based on 63 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff, happy with my stay

Posted Dec 30, 2016
I was received with a smile and all of the staff was very friendly. The lobby, the hallways, the elevators and the rooms were all very clean. I loved the breakfast as well. I would definitely stay here again.
Comment from Hotel Management
Jan 5, 2017 by richard r, Hotel Management
Yeah! Thank you for taking the time to rate and review us - Happy New Year to you and yours....
5 out of 5
Recommended
for Everyone
by A verified traveler from MN

Bloomington Stay

Posted Dec 9, 2016
Pros: Friendly, helpful. Good location.
Cons: Amenities available.
Location: Shopping, eating, movie theater, hockey arena.
Disappointed that they didn't have amenities available to their customers - had to purchase one at an outrageous price in the lobby. A gentleman told me he had to pay $13.00 for a TV Dinner and a pop because he didn't get in until late that evening and was too tired to go and grab a sandwich. Nice that they have stuff available but need to make a little less profit on their lobby prices.
Comment from Hotel Management
Dec 10, 2016 by richard r, Hotel Management
Hi Joyce, thanks for the rating and feedback. Twice annually we conduct comparable shopping with other hotels on pricing in our market and find our prices to be quite competitive and often much less than other hotels - just so you know. Again, thanks for sharing and Merry Christmas to you and yours.....
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 24, 2016
Very nice. Quiet and comfortable. Close to many things without the noise.
Comment from Hotel Management
Oct 28, 2016 by richard r, Hotel Management
Thank you Michael....safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Oct 10, 2016
Location: Very convienent. to ISU campus. Great shopping and restaurants close to hotel- some within walking distance.
Check in and check out were efficient and staff was friendly. Room was very clean and comfortable. Great breakfast. Tables could have been cleaned more frequently and maybe getting another waffle maker would be a good idea since that is a popular item and line was long.
Comment from Hotel Management
Oct 11, 2016 by richard r, Hotel Management
Hi Pam, thank you for taking time to comment on your experience....we're assessing where to place an extra waffle maker, stay tuned/good idea, thanx! Ssafe travels and we'll see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Wonderful Motel

Posted Aug 10, 2016
Pros: Everything.
Cons: I'm not aware of anything.
Location: There is Illinois State University.
This was a wonderful motel for family or any gathering. The staff, breakfast, environment, and cleanliness of the room make our stay very pleasant. I would recommend highly.
Comment from Hotel Management
Aug 16, 2016 by richard r., Hotel Management
Hi Nancy, thanks much for taking time out of your busy day to share with the world the wonderful review. Safe travels to you and yours.....
3 out of 5
by A verified traveler

Hotel

Posted Aug 7, 2016
It was a decent night stay. The bed was soft and looked clean. I did notice a weird smell in the room. I also didn't notice till later that the shower curtains had mold at the bottom. It was okay for a one night stay.
Comment from Hotel Management
Aug 8, 2016 by richardr, Hotel Management
Appreciate the feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2016
It was a very nice hotel . The room was very clean and the bathroom was large. The only problem was the walls were thin . I would recommend and I would stay there again .
Comment from Hotel Management
May 18, 2016 by richard r, Hotel Management
Thank you for taking time to comment on your experience. Safe travels to you and yours.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2016
The staff was well trained and very professional I would recommend the Hampton.
Comment from Hotel Management
May 9, 2016 by richard r, Hotel Management
Hi there, thank you for taking time to comment on your recent experience.....safe travels to you and yours.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2016
Pros: The hotel staff was very nice.
Location: The hotel is located near several restaurants and is sitting in a shopping center.
The first night was o.k. The room was nice, the bed was pretty comfortable (except for the small pillows. What's up with that?), and the water pressure in the shower was amazing. The second day was a different story. When we came back from lunch our door wouldn't open. We went to front desk and they thought it might be a bad card key. After fixing the card the door still wouldn't open. A maintenance man was next door and came over to help. He brought all of his tools over and tried everything including trying to break door down. Nothing worked. He had to call his boss. It took a while but he finally got a hold of him. He showed up about an hour later and got the door open using a crowbar. After three hours of waiting we could finally get our stuff. Since we were staying another night they had us move to the room next door. This room was smaller and the water pressure was terrible. I didn't think I was going to get the shampoo out of my hair. To top it off the people next door partied all night. We couldn't believe the difference between one night to the next. We thought we were in a different hotel not in the room next door. I'm sure this was just bad luck. If we wouldn't have gotten locked out our stay would have been great. It was just frustrating having to wait so long and then getting moved to a lower quality room.
Comment from Hotel Management
Apr 30, 2016 by richardr, Hotel Management
Hi Donna, as explained we're sorry about the challenges faced at the hotel.
3 out of 5
by A verified traveler

Convenient location

Posted Apr 25, 2016
Pros: This hotel is conveniently located
Cons: Room layout and furnishings could use someone better making the choices.
The single king room is not arranged very well, the furnishings are not particularly comfortable and one especially annoying thing is that the wall heat/cool unit blows directly onto the bed making for a poor night sleep. At the price point of this hotel, this is a disappointment.
Comment from Hotel Management
Apr 29, 2016 by richardr, Hotel Management
Thank you for taking time to comment on your experience.