Ratings based on 526 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from chicago, IL

The staff was lovely.

Posted Jul 22, 2016
Everyone was extremely helpful and friendly. Including the bar staff. My eyeglasses were left behind and they not only found them but made arrangements to have them sent to me. I will be returning when I visit my daughter at ISU.
4 out of 5
by A verified traveler from Ridge Farm, Illinois

Relaxing Weekend

Posted Jul 19, 2016
Pros: Very friendly staff that really care! 24/7 Coffee.
We were in town for weekend stay, We enjoyed the pleaceful stay and clean room. I love that they have coffee ready at anytime! Breakfast was good and was open until 9:30am. We were pleased to see John before we checked out! Thank you again for another pleasant stay!
2 out of 5
by A verified traveler from Indianapolis, IN

Hotel a disappointment; not 3.5

Posted Jul 3, 2016
Pros: Staff great. You do, though, need more than 1 person attending the front desk when parties are planned. Not a safe situation. location great too.
Cons: get rid of the band/singers. Move the big parties elsewhere. Keep in mind there are guests that don't need all of this noise.
Location: Nice area. Well maintained houses nearby. I saw a bar/rest nearby, but that was it.
Positives: staff very pleasant and accommodating when I requested to be moved to a handicap room for my mom. cons: extremely noisy hotel. Rooms should NOT be situated by the bar area or "entertainment" meeting rooms. Not all guests are there to party. In our case, we needed a room to sleep, not hear loud conversations in hallways of those coming out of bar, or kids running up and down hallways late at night. room also by stairs; therefore you could hear thumping, people walking up and down, all night. There was a band playing which was absolutely terrible; something new the hotel had been trying out from what I was told. Restaurant only had a few items as they were redoing the area. I was told the bar next door had awesome food. thank Goodness it was within walking distance. Also vending area on 1st floor was blocked off, so we had to go to 3rd floor to get ice. We didn't stay for breakfast as we wanted out of there. Quite disappointed overall. Not worth the $ or the rating from what I experienced.
Comment from Hotel Management
Jul 18, 2016 by Terry Stalsberg, CHA General Manager, Hotel Management
Hello! Thank you so very much for taking the time to write such an extensive review. It is always great hearing from our guests. I truly apologize for your experience. We do have bands on Friday's and Saturdays and sometimes that leads to noise complaints. The bands are enjoyed by a lot of our guests and it is just one of those things that we may not have a perfect solution for. We do our best to control the noise level and the bands are shut down by 10:30 in consideration for our guests. We do have guests that request to be away from the noise and we do our best to meet those requests as often as possible. We are in the process of revamping our menu in the restaurant. We also had an ice machine leak on the second floor which lead to the first floor vending are being out of order until we are able to fix the ceiling. In any case, thank you for choosing the Parke Regency Hotel & Conference Center. I hope your future travels are more enjoyable! Terry Stalsberg, CHA General Manager
5 out of 5
by A verified traveler from rimini

ottimo hotel

Posted May 26, 2016
Pros: tutto
Cons: il bar chiude troppo presto
Location: Appena fuori Bloomington, ma downtown facile da raggiungere,anche se e' piu' bello quello di Normal.
Hotel bello ,confortevole e silenzioso. Personale gentile e disponibile. Stanza grande e confortevoli. Appena 5 minuti di auto dal centro di Bloomington e 10 minuti da Normal (con un centro molto bello). Colazione degna di nome,visto cosa propone la concorenza di queti tempi. Consiglio a chi passa da queste parti.
Comment from Hotel Management
Jun 2, 2016 by Terry Stalsberg, CHA General Manager, Hotel Management
Hello! Thank you for responding the to survey and for your kind words. We are happy you enjoyed your stay. We will also take note of the Tavern hours. Thank you again for choosing the Parke Regency Hotel & Conference Center. Happy Travels! Terry Stalsberg, CHA General Manager
5 out of 5
by A verified traveler

Park Regency

Posted May 22, 2016
Cons: The door of our room would not open multiple times by ourselves and the staff.
Location: Bloomington and Normal are full to the brim of things to do as far as afternoon and early evening eating and fun.
The staff at this hotel make the difference. They are awesome, and the fresh breakfast is outstanding!
Comment from Hotel Management
May 23, 2016 by Terry Stalsberg, CHA General Manager, Hotel Management
Hello! Thank you for taking the time to respond to the survey! I apologize that the door gave you troubles, however I am happy that the staff did so well and that you enjoyed the surrounding area and our Breakfast! Thank you again for choosing the Parke Regency Hotel & Conference Center! Happy Travels! Terry Stalsberg, CHA General Manager
5 out of 5
by A verified traveler

Great location

Posted May 18, 2016
Pros: Friendly staff, clean, modern decor, fridge and microwave in room.
The hotel was absolutely perfect for our trip. We actually had wished we had more time to check out the restaurant and bar.
Comment from Hotel Management
May 23, 2016 by Terry Stalsberg, CHA General Manager, Hotel Management
Hello! Thank you very much for taking the time to respond to the survey! It is always great hearing from our guests! Thank you as well for the kind comments. I will be sure to share them with the staff! Have a safe trip! Terry Stalsberg, CHA General Manager
4 out of 5
by A verified traveler

Nice Hotel, decent breakfast, Quiet, Nice area.

Posted May 14, 2016
Friendly staff nice hotel with covered parking available.
Comment from Hotel Management
May 23, 2016 by Terry Stalsberg, CHA General Manager, Hotel Management
Hello! Thank you very much for taking the time to respond to the survey! It is always great hearing from our guests! Thank you as well for the kind comments. I will be sure to share them with the staff. Happy Travels! Terry Stalsberg, CHA General Manager
5 out of 5
by A verified traveler from IL

quality property

Posted May 6, 2016
Cons: breakfast service
quality staff, well trained, compassionate, available when needed, knowledgeable regard area
Comment from Hotel Management
May 6, 2016 by Terry, Hotel Management
Hello! Thank you very much for taking the time to respond to our survey! I appreciate the comments and apologize that breakfast service wasn't up to par. I will be sure to let our Food and Beverage Department know this. I am happy that you recognized the staff and will be sure to share that with them as well! Thank you for choosing the Parke Regency Hotel & Conference Center! We look forward to your next visit! Terry Stalsberg, CHA General Manager
5 out of 5
by A verified traveler

Amazing

Posted Apr 27, 2016 on Orbitz
Pros: Clean, well kept. Amazing breakfast!!!
Truly luxury acomodations. Far exceeded expectations.
Comment from Hotel Management
Apr 29, 2016 by Terry, Hotel Management
Hello Anonymous! Thank you very much for responding to our survey and for such high praise! I am happy that you enjoyed your stay with us! Thank you again for choosing the Parke Regency Hotel & Conference Center! Terry Stalsberg, CHA General Manager
5 out of 5
by A verified traveler

Always a good choice

Posted Apr 26, 2016
Pros: location, clean
Hotel is small but perfect. Location is away from the busy section of Bloomington but close enough to the airport. It is near a residential area/subdivisions, which guarantees a quiet sleep at night. Rooms are clean and bed is comfortable. Breakfast is just like most hotel - scrambled eggs, sausage, potatoes, fruit, yogurt, danish, toast/bagel, coffee, juice, etc. There is ample parking.
Comment from Hotel Management
Apr 28, 2016 by Terry, Hotel Management
Hello! Thank you very much for taking the time to respond to our survey! It is always great hearing from our guests! I am happy that you enjoyed your stay! Thank you gain for choosing the Parke Regency Hotel & Conference Center! Terry Stalsberg, CHA General Manager