6/10 Okay
Alora
Traveled with family
Apr 7, 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly enough. But i did feel lied to. I could have had the same conditions at a cheaper hotel. I chose this through a third party and i used the filters pool, air conditioning, and free breakfast. I was pleased to see they had these and laundry because i was staying for a week. I arrived with my son and packed with swimsuits we were excited. Instantly met with chlorine smell our excitment increased. But unfortunately it was broken. My son had tears and it sucked. Ok. The room was smaller than expected and the floors worn with cracks both bathroom and room. Ok. No microwave in the room. Crap. Ok. Freezer soo small i couldnt store a single frozen meal i purchased prior. Crap. Ok. Breakfast time the next day. My son and i were looking forward. I dont go to hotels often so maybe im naive but i expected more offerings for breakfast. Its why i chose this place and not the cheaper hotel. Crud. Now what? Stale looking cereal. They dont restock breakfast for 3 days it seemed. I settled for tiny poppyseed muffins and a go gurt. Dang. Ok. Vending machine did not like my bank card. Sucked bc besides free coffee i needed caffiene. Not on them tho but still sucked. Ok. Then after 5 days i wanted to use the laundry to find its out of order. Ugh. Ok. Servicr drivers found me easily, it was close to walmart, the staff was nice. They asked about towels daily. I did have to run out of toilet paper and ask for some at the desk though i asked two days prior.. ok. HOTEL IS OK
Alora
Stayed 7 nights in Mar 2024